I tried placing a delivery order from NImbus Comic Cafe several weeks ago, and my order was cancelled after 32 mins. I contacted the restaurant through the contact form on their website and got a response very quickly. They close at 1pm through the week, (not the 1am time listed through DoorDash). They said that they'll reach out to DD to get the hours fixed.
They also offered to take care of me on a future visit, due to the DoorDash mistake. I was honestly just asking for clarification on the hours, and didn't expect anything beyond that. Unfortunately, I have not had a chance to make it in, since I work nights and a 1pm closing time is quite early for me!
Management's response to a problem, no matter how small, can really affect the way that I feel about a place. They have already gone above and beyond!
(Attached menu is from their Facebook page.) read more