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Nilay S. Patel DMD

2.0 (4 reviews)
Closed • Closed

Services - Nilay S. Patel DMD

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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Ask the Community - Nilay S. Patel DMD

Aiken Family Dentistry

Aiken Family Dentistry

2.3(23 reviews)
0.0 mi
Established in 2013
Free estimates

I had my first dental appointment in three years today and, like many patients, I was nervous. The…read morehygienist was wonderful and made me feel comfortable. She answered all of my questions with patience and helped ease my nerves. Unfortunately, my experience changed dramatically once Dr. Patel came in. His approach was judgmental, dismissive, and unprofessional. I was made to feel inadequate simply because I did not know the difference between certain types of x-rays. I had already taken the time to confirm everything with my insurance company before this appointment, but even if there was miscommunication, there is no reason for a patient to be spoken to with such negativity. What was most telling is that another employee felt the need to apologize to me afterward. That alone speaks volumes. As a result, I canceled the appointments I had scheduled for my children later in the day because I would not subject them to that type of treatment. It is disheartening to have such an experience, especially after working up the courage to return to dental care following previous negative experiences. While the hygienist was excellent, I cannot in good conscience recommend this practice under Dr. Patel's care. I will be seeking a new dental office in the area.

My family of 5 will be relocating to a more professional establishment. I presented to a scheduled…read moreappt that was confirmed prior and I called twice before leaving my job. The roads are very icy due to the inclement weather. Long story short, they said I'm not in the system and my appt is actually a month out from today. Dr. Patel's office staff is going to cause him to lose patients. I wish he knew about their lack of regard for their error.

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Aiken Family Dentistry
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Nilay S. Patel DMD - generaldentistry - Updated May 2026

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