Excellent service. Brought my Alfa Romeo Stelvio for an oil change, and it was ready in under 2…read morehours. They emailed me a full inspection report and suggestions for future service. I would recommend it 100% to any Alfa owner. The Marietta AR dealer was charging me $360 and the Jim Ellis AR dealer was charging me $230. Got it done here for $160 and the service was WAY better than any of the above mentioned dealers.

Beware! This place is bananas. Went in for a service & guy basically denied doing a basic oil…read morechange because i wouldn't let him change out a thermostat. I explain to him i was going to do thermostat/ water pump at same time. He told me he wasn't doing the oil change because he would have to redrain the oil to replace thermostat. Never heard of such a scenario. Oil has nothing to do with changing a water pump/ thermostat. I will never return to this location Peachtree- Buckhead. Also invest in a new pavement parking lot. Lot is full of potholes.

Bavarian Imports on Howell Mill Road in Atlanta referred me to Karma VW and Audi in Scottdale,…read morelocated just northeast of Decatur in DeKalb County. Bavarian referred me to Karma for a second opinion after Bavarian recommended a $6,000 engine replacement for my 2001.5 Volkswagen Passat 1.8T with about 303,000 miles. You can read my Yelp review of Bavarian for details on that. My service advisor at Bavarian said my engine had maybe six months before it would brick (die) and that I should consider putting that $6k instead into a new or used car. As the original owner of my car (still original engine too), I didn't want to give up on it just yet. I took my car to Karma, got that second opinion, and Karma saved my car. It's starting and running better than it has in a long time. General manager Jonathan Parker and mechanic Mike truly are VW specialists. Thank you, Jon and Mike! If you have an old VW or Audi and are looking for a good mechanic in the Atlanta area, this shop is worth the drive. It was for me. Karma is the sixth independent VW/Audi specialty garage I've taken my car to since 2009 and about 105,000 miles. Before then, I took my car to VW dealers. Jon has worked at three VW dealers and two independent garages. One thing that makes Karma different from other independent garages I've been to is Jon and Mike like to do things by the book. Other shops were/are OK with shortcuts and workarounds that aren't factory spec, so keep that in mind if you've had work done to your car that isn't to original VW/Audi design settings. I took my car to Karma (and Bavarian) to diagnose my engine occasionally misfiring upon cold starts. Karma's diagnosis was completely different than Bavarian's. Bavarian said old valve guide seals were causing oil to leak into my cylinders. Karma's diagnosis, per my invoice, was: "Found fault codes stored for secondary air injection. Found someone has misrouted vacuum hoses and blocked several off. Ran output test on secondary air pump. Failed. Found kombi valve sticking open, which allows water vapor from exhaust to build in secondary air pump, which has killed it and popped fuse." Yes, I was aware my previous two mechanics/shops had done various work to my secondary air injection system. Lately, I was OK with "deleting" or removing the secondary air injection system because I was told by at least one VW/Audi specialist that the system was for emissions only and that it didn't affect the running of the car. That was true to a certain extent as I drove my car for several years with the P0411 check engine light code for "Secondary Air Injection System Incorrect Flow Detected." What Karma did solved that problem. Mike performed the following, per invoice: wiring repair at ignition coil harness, removed bumper and replaced secondary air pump and mounts, replaced kombi valve and cracked 90-degree hose, replaced fuse for secondary air pump in ECM box, properly routed vacuum hoses and replaced all of them, and set readiness code to ensure no other engine performance issues. All of this work, parts and labor, cost about $2,500. Mike found some other stuff wrong with my car, which I authorized he and Jon to fix. Mike replaced: my leaking valve cover gasket and camshaft adjuster seals, faulty blow-off valve, and boost pressure control valve. This other work, parts and labor, cost about $1,000. My total bill was $3,477.94. As Jon put it, "Better than a new car payment." I agree. At the time of my visit, Karma's labor rate was $140 per hour. For comparison, less than two weeks prior when I was at Bavarian, their labor rate was $150 per hour. I have no idea what VW and Audi dealer rates are like these days. The bottom of my invoice says all of Karma's work comes with a 12-month, 12,000-mile warranty, which is the same as any VW dealer. One thing I really liked about my experience with Karma was the after-hours drop-off and pick-up. I was able to drop off and pick up my car when it was convenient for me. I didn't have to take off work or wake up really early or anything like that. I actually never once visited this shop when they were open. All communications I had with Jon were via Yelp messaging (initially, to set up my appointment), email (to get an estimate in writing/PDF), and phone calls. I paid over the phone too. Convenient. I will say, over the phone, Jon talked really fast for me and sometimes, it was hard to hear/understand him, so it was hard for me to process all of the information he was telling me. We think at different speeds and I'm slower. Also, I'm not a VW expert like him. In general, I try to understand all of the issues and work done to my car. Just from our phone conversations, I could tell Jon was very busy taking other calls and seeing other customers come into the shop. I could hear all the activity and he had to ask me to hold several times, which I didn't mind. Based on this experience, I plan to take my Passat to Karma for service for the foreseeable future.

Had a 2009 Audi, by the time I found this place it was already in engine failure for the 3rd time…read more They did what the could, it was time to be grateful for the memories and let it cross the bridge to "we buy cars"! Please learn from my lesson. If you have an Audi or VW, please tow to this shop before doing anything. I only wish I would have known. RIP cute money drain.

I came here for a high performance alignment and was very happy. The waiting room was super nice…read moreand clean. There also were complimentary juice, water, coffee, and a nice big screen tv to watch your fav tv shows while you wait. Shop manager (Tony) who has been in the business for a very long time and knows his stuff. These guys are super honest people that you can trust in handling your precious keys to. You also don't have to worry about getting ripped off like at most dealerships. They were able to solve my alignment issues and treated my baby with care. I highly recommend this place if you have a high performance vehicle that needs some work done. I definitely will be back! I can't wait!!

EUROFED HAS BEEN A NIGHTMARE!! - took our Buick to them because they are supposed to be a top-tier…read moreauto shop. Buick was occasionally cutting out. They said it would take $2900.00 to get it running right. PAID THEM THE $2900.00 - on top of the substantial $ we ALREADY PAID THEM - Got it back - after few days did it again. Couple days later - said its fixed now. Got it home - CUT OUT AGAIN. Towed it back to CHAMBLEE EUROFED- got it back for a day and it STILL WASN't FIXED! AND THEN THEY JUST BLEW ME OFF!!!! Told me I could tow it back home or take it somewhere else!!! I'm a disabled US Army veteran- and retited Federal Prosecutor. We have lived in Dunwoody for over 35 years - EUROFED IS THE WORST AUTO SHOP IN ATLANTA!! DON'T TAKE YOUR CAR TO THEM!!! Charles Pekor - 403-848-8086 4470 E Kings Point Circle Dunwood, Georgia 30338

They always do an excellent job on my car. They communicate every step of the way. It is very hard…read moreto find someone reliable, experienced, and knowledgeable. I trust them more than the revolving door at the dealership and at a much better price! 10/10 recommend!

I needed a DSG service and oil change, the guys there took great care of me with very competitive…read morepricing. I'm happy to recommend them!

I initially started coming here because the price of routine service was less than at a Mercedes…read moreBenz location, but MBT service now exceeds the prices of an actual Mercedes Benz service center without the complimentary services of vacuuming or loaner cars. I called Mercedes Benz South Atlanta for a service B quote while waiting on my service at MBT and service B at Mercedes Benz was a little more than $100 CHEAPER. The woman who works the desk/intake at MBT is nice and very knowledgeable. She's the real star. MBT has been my go to but blind loyalty isn't worth the drastic difference in price and amenities.

if i could give them 4 zeros i would! took my g wagon there and they made it worse! paid about…read more$1100 for services and then had the nerve to make up a story about other services that my vehicle needed to get more money for what they actually did not repair! they strategically cause an issue to "try" to keep you coming back! do not trust them! ************this is a reply to the comment************* if you did the job right the 'first time' no one would have to come back! this has happened at both locations, norcross and chamblee! and you're right, i am not a customer anymore. god sees you!

So I have to give these guys major props again. When I can't figure something out on my BMW's, I…read morecan always count on the Solomotorsport Team in Down Town Atlanta. Alec, the service and location Manager/Director is the best. He is honest and always comes up with the best and most reasonable repair solutions for my Bimmers. Recently my 2009 X5 finally gave up on me with about 260k miles. He even offered to help me find another X5. Now, that is not your typical repair place! They go over and beyond the normal expectations, even for a hard to please client like me. I finally found a replacement x5 but diesel version and I will trust no one but them to service this replacement vehicle. If you drive an Audi, BMW, Porsche, Mercedes, VW, Ferrari or any other European car, this is the only place you should be taking your car for repair, maintenance or service. They are the best! I stand by these guys! The owner is also a beast when it comes to repairs. He has no problem rolling his sleeves up to jump in and help when the guys get slammed! I witnessed this when both of my headlight assemblies needed to be replaced due to faulty wiring (vehicle age related) which included bumper removal. The guys were slammed and the owner rolled his sleeves up to handled the job! I got my car back the next day versus having to wait a week! Now that is making sure your clients are treated as a priority!!

I had a great experience here. The team paid attention to details and made sure everything was done…read moreproperly. The car feels like new again.

I brought my Dodge Challenger here specifically for a persistent noise, wobble, and vibration. I…read moreclearly explained the symptoms and specifically told them the issue needed to be evaluated while driving. After their "diagnostic," I was told my rotors were warped and agreed to repairs totaling about $2,200, believing they had actually identified the problem I came in for. They didn't. The original noise, wobble, and vibration were still there. I brought the car back, and suddenly they discovered that my driveshaft was completely loose--and now I'm being quoted another $1,500+ just for the part. How does a shop perform a diagnostic for noise, wobbling, and vibration and completely miss a major driveline issue? I spent thousands of dollars based on their diagnosis, the actual problem was never fixed, and now I'm expected to spend thousands more for something that should have been identified the first time. At this point, I feel completely taken advantage of. I would not trust this shop with another repair.

I'm impressed with the quality of work. The mechanics clearly know what they are doing, and the…read morecustomer service was excellent as well.

Car maintenance and car repairs are never fun. It is one of life's least favorite things…read more That's why I'm grateful for Braxton Automotive. Whenever I have to bring my car here they make me feel less stressed. Customer Service is everything. The space is clean, the drinks are complementary and the lobby furniture is comfortable. I feel like an informed and appreciated consumer. I like that I can drop my car off and leave the key before hours. I like that the same folks have worked there for years. I like that my repairs / maintenance are explained to me and detailed on my receipt. This place is a one stop shop for my car repairs and maintenance. Oil change? Emissions? Tires? Or that weird noise? No problem. Bobbie , Jason, and especially- Anthony, Thank you!

My daughter and I went here on Saturday bc she had a flat tire. Tyrese was very friendly and…read moreknowledgeable about the tires. The service was fast and he was efficient. The only problem was it freezing outside and no coffee or anything a vending machine was in your lobby. I feel that costumers should be accommodated a little while waiting.