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    Niello MINI

    4.3 (267 reviews)
    Open 7:30 am - 7:00 pm
    Updated 1 week ago

    Services - Niello MINI

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    19 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Niello MINI Photos

    Recommended Reviews - Niello MINI

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    Their email response - clearly no idea what they are doing
    Marie A.

    If I could give this dealership a negative star I would. I purchased a Mini Cooper from them in March 2022 and I am still dealing with problem from with the DMV Registration, unreimbursed out of pocket expense for something they should have fixed before selling the car and missing trunk mat. The biggest issue is the car registration - Tags on the car say June 2022 I punched the car in March 2022, so I was expecting tags for 2023. However, have bill for Tags due Dec 2022 how is this possible since I just purchased the car and have not had it even 6b month. I emailed them and they sent back a ridiculous email (see below). Now I have to pay for vehicle registration twice (once at purchase, which is suppose to be for a year) and now again in Dec 2022 that is not a year. The worst part is that they will not even acknowledge their mistake. What they failed to mention is that they screwed up the DMV paper and will not fix the issue. I have two sets of DMV documents (purchase and the second set they sent where the data is completely different. Clearly they didn't register the car in 2021 and they are having me pay 2 years worth of registrations. They have washed their hands of this. Next item is the that the car was sold misaligned and the tires were worn out that way. So I had to pay out of pocket not only for the alignment but the tires (something their General Manager Louis said he would reimburse me for and here were are In July nearly and no response from them despite numerous emails. Lastly it took them 3 month to actually send me the truck cover that was in the car when I purchased it but when it was time to pick the car was dirty so they kept it one extra day to clean and the mat went missing. They did promise to ship it out but it took several emails and phone calls to actually get this item closed. I will never do business with them again and I do not recommend them at all and if you are seriously considering purchasing a car from them make sure they are not pulling a bait and switch on your DMV paperwork. This has been by far my worst car buying experience. So much for the Niello Promise. The promise is just not worth the paper its written on -

    MINI Countryman S-All in Thunder grey
    Marissa S.

    I recently got my dream car from Niello MINI and had the best experience. Erika made the process very smooth and she was able to get me exactly what I wanted within my budget. The customer service at Niello was some of the best I have encountered while car shopping, they were up front and helpful every step of the way. If you are in the market for a MINI I highly recommend letting the people at Niello take care of you.

    My new 2018 Mini Cooper Convertible!
    Kristel V.

    Was interested in getting a new car since my previous car was getting up there on mileage. Made an appointment with Kristen and she was very helpful and informative from start to finish. She showed me the 2018 Mini Convertible and test drove it. Loved it! After test driving it, we talked numbers.... the entire time, I felt like Kristen was not at all pressuring me, but made me feel comfortable, even when I kept having her go back and forth with the financial associate. When we finally agreed on a number, we shook on it, completed a ton of paperwork with the financial associate, then Kristin went over the car with me (radio, how the system works, every function in the car, etc.). Kristen really took her time and I am so satisfied with her customer service! She should definitely get recognized or get a raise!! :) Facility is very clean and there was a cute little waiting room with bottled water and snacks. To my friends looking for a new car... get a MINI and go see Kristen!!

    Creed at Niello Mini

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    2 months ago

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    Tiffany C.

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    4 years ago

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    3 years ago

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    4 years ago

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    Tiffany C.

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    2 years ago

    I had a great leasing experience with Fernanda and Erika. I would definitely enjoying doing business with them again.

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    5 years ago

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    8 years ago

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    2 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    3 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    Page 1 of 7

    Ask the Community - Niello MINI

    Review Highlights - Niello MINI

    Hans and Cha in the service department are super friendly & helpful, and Kevin & the rest of the staff as well!

    Mentioned in 19 reviews

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    Kareem Auto Sales - We are proud to share our 1 million viewers on Google

    Kareem Auto Sales

    (322 reviews)

    I just wanna start out by saying this was by far the craziest, but the best experience I've ever…read morehad purchasing a vehicle. I don't have the greatest credit and I just started a new job, but I was able to give them a good size down and they were able to work with me monthly payments. Drove my car home on Tuesday. Thursday night, I had a major oil leak. I called them Friday morning and they fixed it right away no hesitations no questions. Pick it back up Friday ran great. Saturday and she doesn't start. I'm not a mechanic so I have no idea why but I guess the battery but they went above and beyond they drove to my to the vehicle got it started. I drove it to the dealership and they fixed it and I had it back again the same day. If you ask me that is above and beyond what a dealership has to do when selling a used vehicle. Over the years my family has purchased several vehicles from the dealership and they've always treated us with respect and this time they went above and beyond!!! I would definitely recommend them to anybody looking to buy a vehicle.

    Drivetime I showed up at an appt had to wait 20 minutes upon greeting no handshake, very cold. Test…read moredrove a car and was never told price. Then directed to waiting area and then told that I needed to put down payment of $10,000. Car i drove wasn't even worth $10,000. Again no handshake thank you or nothing. Felt so humiliated. Ill never go back there. Funny thing is I called ahead of time and told exact same information over phone that I did in person. They said oh yeah we can work with you no problem, we'll get you into your new car people come in all the time in your situation. BS !

    Exclusive Motors

    Exclusive Motors

    (234 reviews)

    I purchased many cars and typically deal with the same high-pressure fast talking sales people…read more What a refreshing experience this was Elijah impressed me with the amount of care he took helping us purchase our car. They even offer warranties on the cars they sell. We were able to get a gorgeous Subaru and got a three year 36,000 mile warranty on top. I will definitely be coming back here for my second car.

    Hi Roman, I'm going…read moreto respectfully disagree with your response because we never even got to the point of sitting down to complete paperwork or process payment. The reason the deal stopped was because the vehicle developed multiple serious issues during my test drives. On the first and second test drive, the vehicle triggered: * Check engine light * Battery charging malfunction warning * Engine overheating warning * Limp mode, limiting the car to under 1,500 RPM After returning to the dealership, I personally inspected the vehicle and found the main pulley had failed/separated. What concerns me is that the vehicle was advertised across multiple sites as being "fully inspected & serviced by our state-of-the-art top-rated service department." Based on the condition the vehicle presented in during my visit, I do not feel that statement reflected my experience. If I wasn't serious about purchasing the vehicle, I would not have: * Sent a $1,000 deposit * Booked a flight from Southern California to Sacramento * Planned to drive the vehicle 7-8 hours home At no point was I unwilling to buy the vehicle due to paperwork. The transaction never progressed that far because the focus became the vehicle's mechanical condition and drivability concerns. My review was based entirely on my actual experience at the dealership. I also have photos and videos documenting the warning messages and condition of the vehicle during the test drives. I wish you and your team the best moving forward.

    Mirage Auto Sales

    Mirage Auto Sales

    (48 reviews)

    I only selected a 1 star because I had to.. I financed a car through this company that was a lemon…read moreand had open safety recall and suspension issues I haven't even had the car a year and have had problems with it since a week after I I Got it from them... they rip you off and sell Un safe vehicles...do not buy a car from them ..They are garbage

    I purchased my SUV from Mirage Auto Sales April 2019 for $10k ($13k after taxes & warranty). Since…read morethen I have spent almost $5k in repairs, the most recent being the water & auxiliary pumps and sensor all having to be replaced. Even though the pumps were supposed to be covered under the warranty, I still had to come out the pocket almost $900. While the mechanic had my engine taken apart, he inspected it and told me that the engine is so badly corroded (see pic)....that he didn't think I would get any longer than 6 months out of the car and I shouldn't drive long distances with it. I haven't even gotten 2 full years out this car yet and still owe $10k!?!? Long story short.....BEWARE of the vehicle you buy from here. Most of the cars are older, have high miles and are cars that certified dealers would not sell themselves. Do your research...ask for the Car Fax, have car checked with a mechanic and/or compare Kelly Blue book, before buying. It's worth the extra few thousand dollars to buy from a certified dealership, because you could be spending that extra thousands of dollars in repairs anyways, on a car from here. Don't end up in my situation!!!

    A-1 Auto Wholesale - 2012 Jeep Grand Cherokee 4 by 4 $165 per month  Thank Vince you are amazing

    A-1 Auto Wholesale

    (89 reviews)

    I want to leave a review based off my experience. Vince, Farut and team are super respectful…read morecourteous and professional I can't thank them enough they made the car buying experience very simple and they did everything they could to appease the. They also went above and beyond as after buying a used car I had to check engine light come on not their fault just standard things and they still took care of me and made it right they have gained my confidence and Trust as a business I would definitely recommend buying a vehicle from this lot they have great vehicles and they're very methodical on the ones they sell higher quality used vehicles they definitely will have something you would need or would like again thank you a one wholesale and team you guys are amazing I really appreciate you

    The car I bought was exactly as described--clean and ready to go when I picked it up--but the…read moreoverall experience was pretty disappointing. Right off the bat, the salesman asked if my wife and I were married, then immediately started hitting on her. Not exactly a great first impression. The finance department was also slow to process the trade-in payoff, which caused me to have to make another payment almost three weeks later. When I asked about it, they blamed "old processes," but the payoff instructions were clearly laid out in the documents they received from my lender. On top of that, they sent the registration without the plates, and it took another week before those finally showed up. Overall, the car itself is fine, but the buying process was scattered and unprofessional. I wouldn't recommend this dealership unless they happen to have the exact vehicle you're looking for.

    Niello MINI - car_dealers - Updated May 2026

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