Note: my mother had previously posted this review as I am a minor and she wanted to protect my identity, however Cami had it removed in an attempt to hide her misdeeds.
Cami Ward, the owner of this salon is living her best life at the expense of yours. Skip this salon, or at least Cami.
Run.
Supercuts would be a safer choice.
Cami is more concerned with your payment than she is with the promises she makes, or the professionalism of her salon. And, lest you think you're safe if you go with another stylist, if Cam-zilla decides she doesn't like you, you will be banished from the salon, regardless of how long you have worked with your stylist, and you will be left in the lurch.
Her "vision" is more important than yours and you will not get the hair she promises. Instead, what you will get is highly damaged hair, gaslighting, and a huge bill.
My mom and I left another salon to follow Cami and give a starting, women-owned business a try. Unfortunately, that has utterly failed.
Cami consulted with me as I wanted a sparklier, slightly blonder version of my own color for prom. The mission statement was "natural, professional, and easy maintenance," ahead of me leaving for college. When I went back in for my appointment 3 weeks later, Cami seemed to have completely forgotten this discussion and asked "so what are we doing?" I reiterated the mission statement & showed Cami a photo of a pretty, natural blonde style that she agreed she was capable of re-creating.
Cami then proceeded on a 4-hour odyssey that began by bleaching my below-shoulder blade length gorgeous hair, tip to scalp white. Cami would frequently walk away for lengthy periods of time while the bleach was on my hair to giggle with several other stylists while they were last-minute rescheduling and cancelling clients for the next day so they could go out to cocktails together. Besties before business, apparently. Despite me expressing concern to Cami about how long the bleach was on my hair as my scalp began to burn and (I have bleached my hair at least once a year for the last 7 years and have never had my scalp burn) Cami always blew it off.
With the resultant white hair, and my plea that "no this isn't what I wanted," Cami began adding a color which can only be described as Crayola yellow.
All the meanwhile, Cami was gaslighting me telling me how "gorg"(eous) my hair looked. A friend of mine who goes to the same salon and was sitting in a chair across from me began texting me how awful my hair looked and asking how Cami was ever going to fix it. Cami began throwing every chemical she had in the back, including now a root smudge several shades darker than my original hair color. Cami was not listening, just doing more, achieving less, and clearly getting frustrated that her vision was not appreciated.
She then charged my mom and I double the usual because the bleaching we did not want nor ask for costs more.
The result: Instead of natural, professional, and low maintenance, we received a four hundred dollar bill, burns to my scalp, and clumps of my hair falling out.
In a short-lived effort to take some responsibility, Cami scheduled another gloss in two weeks to try to tone down the Crayola mistake. Two days before that appointment, and less than a week before graduation (which she was aware was coming up), she abruptly cancelled, telling us she was uncomfortable & we had different visions.
We agree: It is uncomfortable when you blow off promises made at a consultation, completely destroy someone's hair, charge for your mistakes, nearly ruin two major life events, and fail to take responsibility or apologize.
Note: after she canceled the 'fix' appointment, we demanded our money back, which we received, but with no acknowledgement or apology. Some things money cannot fix. Like 2 years of upcoming damaged hair & awful grow-out... read more
