This new guy Nick Ruiz He's s really nice and he did his Job to look the exact problem…read more Thanks to him he saw Our condenser Unit that need to be change from the start. He communicate properly to uS so we can know the problem with our unit better than the other Guy came here first his name OMAR. AND I want to COMPLAIN Omar the first Guy to look our AC condenser unit that told us we need to pay him $1k + + for a new Accessories for our condenser unit accessories and plus labor JUST TO FIX IT. We didn't say yes to what his saying. He didn't even send the videos that i gave it to him to the office to report it video of the condenser with the loud noise and it get worst when he touch it like theres every now and then a loud noise. I want to complain OMAR for what he did to us is a SCAM. But this Guy its NOT a Scam NICK RUIZ he communicate to us properly. Thats all we need and a big help to change our unit for free. Thanks so much you guys give us a good guy from your company.

Omar and came out after having my blower motor go out on my Bosch Unit, I called another local a/c…read morecompany who cancelled my appointment due to not being experienced to work on bosch. I called legacy and spoke to them about my situation. They had a tech call me to go further in depth to make sure they assigned me the right tech, especially being Bosch. Omar was dispatched and immediately did his general inspections once arriving. Then he went into the attic where he started doing his diagnostics and found out the blower motor itself was dead even though proper voltage was being sent to it. (Common with Bosch units). After just owning this new home for 2 months, Omar was able to help with cost of the repair from the unit and work out with our independent home warranty to get the job done right. Omar was very thorough and explained and answered questions I had in regards to the parts and a/c unit, I appreciate his honesty and going out to get our blower motor and return to complete the job on our intricate bosch unit. He was very experienced and knowledgeable which hard to put a price on.

I had a great experience with MAC Tech. Marco was able to provide same-day service when my upstairs…read moreAC stopped cooling. He was professional, knowledgeable, thorough, and took the time to properly diagnose the issue instead of immediately recommending an expensive replacement. He explained everything clearly, answered all of my questions, and never pressured me into unnecessary repairs. He replaced a failed capacitor, topped off the refrigerant, cleaned the condenser coils, and had my AC cooling again the same day. After receiving a very different opinion from another HVAC company, it was refreshing to work with someone who focused on diagnosing and fixing the actual problem. Marco mentioned they're a small family business, and it really showed in the level of care, honesty, and customer service he provided. I highly recommend MAC Tech to anyone looking for a knowledgeable, trustworthy HVAC company. Thank you again, Marco!

Marco was able to come out the same day and communicated his ETA, which I really appreciated. I've…read morehad several horrible experiences with HVAC companies in the past, so I was honestly a little hesitant going into this. Marco was able to get my unit up and running without any sales pressure or trying to convince me that I needed to replace it immediately. I know I do need a new unit and have been putting it off because of those past experiences, but Marco made me feel heard, comfortable, and at ease. He explained everything clearly, gave me options, and never pressured me into making a decision. I now feel comfortable moving forward with finally getting a new unit, and I'm glad I found someone I can trust to do it. Great service, fair pricing, and most importantly, honest and straightforward communication. I highly recommend Marco!

If I could give them 10 stars I would, loved the service and support. Team Mr.Cool, especially…read moreCaroline in dispatch is awesome! If you want fair pricing and great support you better call and use Mr. Cool! Hands Down!

Called for a second opinion on HVAC emergent repair. They were very prompt in responding for a same…read moreday visit to provide a quote/estimate. I was able to communicate with them via phone and text -- which is very convenient to me. Their technician was timely, honest, and straight forward on providing his assessment. I also appreciated that the visit was done at no cost - especially since we decided to go a different route for repair. I would've gladly paid a minimum (~$30-50) for the visit. Definitely look into their company if you're in need of HVAC maintenance.

Called up Bobs to get a quote on air conditioner duct cleaning and spoke with Stephanie. Not only…read moredid she give me an unbeatable price with military discount, she got me an appointment the following day! Next day, Brian and Jordan showed up on time ready to rock. They did an outstanding job! Really cool guys. The whole job took roughly 2.5-3.0 hours start to finish. If you need air duct cleaning don't hesitate to call Bob's Repair!

I tried to post this review on Google, and to respond directly to Bob's before posting a review but…read morethey don't have an easy way to give them feedback. They do have polite people and do decent work but I did not have a good experience with their repair business. An annual inspection turned up a couple of small problems - low refrigerant in a system and a nearly failed condenser fan in another. No argument with that conclusion so I said go ahead with fixes. Got the invoice and should have paid more attention - a price gouge of epic proportions. Here's what I sent them that got rejected by their system: PS - registered professional engineer who should have paid more attention. 'I was not here when this work was finished, and I have no issue at all with the technician and work performed. He was professional. I agreed to all of the work. But I regret now not doing additional homework on the cost. A one pound 410a add should cost more like $100 at the high end all in. Easy to find on google or Yelp), given you can get a 25 lb Jug in the range of $250. And yes, there is labor and overhead in that , but for for a 30 minute job $325 seems excessive. I also was able to source the replacement fan motor with an identical Lennox model# from a number of sources- from around $200. Again, that doesn't include labor. So if I'm generous, you got $300 in parts, add 20% for miscellaneous. And yes, I get that there is 'Bob's guarantee' and you have overhead, but an 1800+ bill for less than two labor hours of work, make it 3 with travel time and even at 150 per hour - and maybe 450 in parts and material -the total markup at 2x is to me excessive. Plus your billing is deficient in the level of detail so it's even hard to understand how you could add it up to that much. My wife paid the bill of course, but with these prices even though the service is good I won't be using or recommending Bobs for repairs in the future. I'll do my homework.' PS - last postscript. You may have noticed Bob's no longer responds to Yelp reviews. Must be too busy. Or they don't care. Neither one is a good sign.

We only have great things to say about the hard work and great attitude of Alfredo and J. Anni! In…read more110 degree heat, they worked diligently for 3 days to put in our main water line and pressure irrigation valve (PVB). They are both so kind and made everything easy for my 91 year-old mom to understand! If we ever have a plumbing issue, we know who to call. They are both awesome!

I'm giving Ernesto a five star rating because of his happy and great attitude. Being a senior…read morecitizen he went the extra mile throughout the house. He even change my AC filters that I always have trouble with. The scheduling that Geottl has could be improve. I get a little tired of morning time frame then they send the tech at 3pm. Elderly people don't like waiting all day!! For that they get 2 star.

My AC went out at 5p on a Saturday. The company I had been using said they couldn't come until the…read morefollowing morning. Well, I wasn't going to roast in my house all night (luckily no pets or kids live here). So I got on Yelp and found this company, now called Lee's. They had a technician (shout out Diego!) out before 7pm to diagnose the problem. In an hour, he realized that I either had a huge repair or a complete HVAC replacement on my hands. He called his supervisor, who came over within 30 mins. Mind you, it's now 8:30pm on a Saturday. Ray gave me all of my options and did not try to upsell me at all. In fact, he told me I did not need to even consider the two most expensive options, based on my house size and system. He explained everything very carefully and let me ask all the questions I could think of. And he told me that he could have a team at my house at 8am on Sunday (the next day!) to replace my entire HVAC system and it would be done by dinner time. They showed up at 8:04am and were done at 4:20pm. And the most unexpected thing was that Ray lent me his personal portable AC unit so that I could sleep in my house Saturday night and then have a cool room to hang out in while the team did their work. (I don't remember the names of the two men who did that hard work all day Sunday, but massive thank you to them. They put tarps down to protect my floors and they cleaned up everything after they were done.) The warranty comes with a 1-year warranty on labor, 10-years warranty on all of the parts, and for the first year, three complementary inspections. After that first year, for only $140/yr I can continue those three annual inspections (which I will obviously be doing). I now have ice cold AC and I could not be happier with this experience (even though a new HVAC is very expensive but obviously required to live in Vegas). You need HVAC work? These are the people you call.

We bought a new home and the AC was not cooling so we called for estimate. They came out told us…read morethe unit was 2009. It needed several parts. Which we figured. They were able to fix it the same time. The tech was quick and friendly. He explained the cost and that for now our compressor was good so we didn't need a new one. Overall a good experience.

My AC went out at night. I called Brad at A-Tech heating and cooling a little after 10am. Brad got…read moreback to a few minutes later to set up a two hour appointment window. Service Tech Sergio was at my door at 12 noon. Quick response. Fast, efficient, courteous, and very professional. Thank you A-Tech Heating and Cooling.

After getting different opinions, A - Tech was not only personal listening to what my issues were,…read morebut adjusted their schedule on a Sunday to get out, diagnose the issue and resolved it quickly. First time I have felt comfortable with what I was being told. And to top it off... AC is running like a charm once again.

i'm so grateful to find, honest, dependable people who came out to my home, and gave me…read morehonest-to-goodness truth Tim came out with a wonderful technician who is in training, and I could've asked for a better team. I trust them both completely and I will absolutely be calling them again before winter arrives. A year ago I had another company come out just to make sure my HVAC unit was working properly. They told me it was on its way out and then offered to write me up an invoice for brand new system. I'm so grateful I didn't make that decision then.. i'm even more grateful that I made this phone call and schedule disappointment with Tim and his team. They really are honest, knowledgeable, and genuinely care about giving me the truth - not just making a sale. I would refer this team to everybody, And I absolutely will be recommending them to my community. Honesty, still matters, integrity, still matters. and when you find good people who stand behind their work, you remember them

Angie and crew are amazing! They helped fix our compressor 2 years ago. They were honest and…read moreprovided the necessary detailed information needed. No fluff, no marketing etc to have to deal with. Fast forward to today. I had them come out again. They're once again helping to deal with an ongoing issue with the tenant not following maintenance instructions such as ensuring filter are replaced. She was told 2 years ago the filters needed to be replaced and here we are again and she is being told filters needed to be replaced. Additionally, the thermostats are set to 62 degrees which she was advised was too low and could blow out the unit. Unfortunately, here we are again dealing with issues with the AC. Thank you again for all your support and assistance!

Robert got our older ac back up and running after it failed suddenly. He is an expert in his field…read moreand honest. He even took the time to answer my many questions and explain what he was doing. Thanks again.

Trustworthy, patient, know what they are doing, etc. I'ved interviewed probably over 9 HVAC…read morecompanies/vendors in the past 2 years. I have a large list of who to avoid too. Robbie and his team is amazing, and good people. Robbie is our go to HVAC professional. He cares. If he doesn't know, he'll let you know or give him to time to figure feasible solutions. Finding someone to not rip you off, who can be diligent and care, who's work actually is correct (many ppl think they are doing it "correctly") is like trying to find a needle in a haystack. Vegas is wild wild West, and word of mouth referral seems to be the thing. Robbie's company did blow up....super busy. But I'm happy to share. Because I know Robbie at this point will continue to hire more (treat his employees with respect), and continue helping people. It just sucks that they are constantly fixing other company's costly mistakes. You can read my previous review on Robbie's background. But overall, he got into starting his own company because he couldn't find anyone decent and trustworthy for his HVAC. He got really really busy with commercial work for a bit. So we had to just find a different least worse company for our residential place. That company (Summit, aka Semperfi) messed up so badly installation :( It was a nightmare. We found out too late that Robbie hired more to his team and back at working residential. His new hire Andrew was great on our tuneup and caught more mistakes from Summit. Great at explaining things, and telling us the issues. No selling, no pushing. Aisha is great to work with over the phone snd email too. The repair team (Andrew was busy) did a great job and made us feel secure about their work. So yes, I can finally update my review with them. New team is great!! They definitely share the same helpful, patient, kind energy that Robbie has. Again, this is a mom pop business. So we are flexible, and I do the following up on things in case I don't get an answer fast enough. Credit card payments: There is a percentage charge. They can take zelle too. Tks for continuously taking care of us Robbie and Team!!

Excellent installation excellent service Dave is wonderful!!!!! I had two Trane units installed…read morethey work wonderful

We had another great experience with David! This isn't our first time working with him, and once…read moreagain, he exceeded expectations. This was a larger project: David installed an upgraded air-conditioning unit AND moved the location of the unit alongside the house. The new unit is running beautifully - extremely quiet and efficient, as promised! David was incredibly accommodating and flexible with scheduling, which made the whole process so easy. He was able to come out and give some estimates, as well as finish the project all within a week! His work is high-quality, clean, efficient, and done with real attention to detail. On top of that, he's just a pleasure to work with--professional, genuine, personable, hardworking, and reliable. It's hard to find service like this consistently, and we wouldn't hesitate to recommend him to anyone! Thanks so much David!