This is the second time I have used Oxi Fresh Carpet Cleaning. Once again Jake (the Owner)…read moreoutperformed my expectations. It started with his sensitivity to my schedule and coming when it worked best for me, because time is money and he did not take up any of my time. When I got home from work I suspected that my carpets would be a little damp or even wet. However, they were perfectly dry and so fluffy. I honestly just laid on my floor for a good 15 minutes when I got home. All the stains were gone and it smelled amazing. I can only imagine how long my carpets will last with Oxi Fresh cleaning them. The most amazing thing Oxi Fresh did for me was clean my solid oak hard wood floors. I purchased and installed these floors myself about 3 years ago, as you can imagine I have a particular sensitivity to them not getting damaged and staying clean. I cleaned them regularly but I always noticed that even when I would wipe up spilled water the paper towel would be very dirty, obviously I am not a floor cleaner. With a little reservation I had Jake clean my hardwood floor and the results were amazing. It looked as shiny and clean as they did when first installed. I also had this sticky glue stuff on the floor from the pads on the bottom of my chairs and that was all gone (I have scrubbed and scrubbed on that stuff to get it out with no success). There was absolutely no damage done to my floors, they were just clean. I would recommend Oxi Fresh Carpet Cleaning to anyone. Jake and his employees are well dressed respectable people. I was not worried at all to have them in my home while my wife and I were out.

Mike from Oxi Fresh was great, I'm so impressed , got out dog pee and other stains , I will get him…read moreagain , great job, thank you Mike

Shane was a great communicator. He showed up on time and did a wonderful job cleaning our two…read moresofas. He is reasonably priced and very reliable

Awesome service - quick, professional, efficient. Great results even with areas we doubted would…read morecome clean. Reasonable prices. Recommend highly!

The carpet cleaning that did get done was ok. But the technician's machine cleaning the stairs…read morebroke down in the middle of cleaning. The stairs were already soaked and now he couldn't clean them. He promised me I would be contacted by Chad, the owner and no one called me. I called and left a message, no response. Its just not worth it to have a job half done.

Chad went over and above to meet our carpet cleaning needs! He was prompt, professional, and did a…read moregreat job on our 'long over due for a cleaning' carpeting and loveseat. Have already booked him for another job in December and for next year. Excellent work.

Had set an appointment and didn't show up, i had to reach out to him and he said he couldn't…read moreservice but didn't give me a notice if I hadn't reached out. I understand same day service could be impossible but if that was the case why would you agree to do it in the first place should've just told me it wasn't possible and I wouldn't had been waiting. You are the one who said you were available today.

Derrick did a fabulous job on our windows. He is a very hard worker and I would not hesitate to…read morehire him again. Great communicator!

Great job and good guy, highly recommend!! I've had my carpets cleaned before but this was WAY more…read moredeeply cleaned.

Bo did a great job! Came in and got right to work. Price was exactly what I was told. Nice guy I…read morerecommend

Mike did a thorough and meticulous job. He was polite, professional, friendly and on time. And the…read moreprice was very reasonable. The carpet also dried very quickly and looks great. I will be a repeat customer.

We have had wonderful results with using this company. They have taken out years of pet stains in…read moreone visit from beige carpeting! Nate was very friendly and excellent in ensuring we were happy with the results. We unfortunately had a poo-acoplyse from our 60+ pound dog, which caused us to have to have our carpets cleaned about 2 months after our original cleaning. Although the reasoning was not ideal, the results were fantastic- awful stains were gone without a trace and any residual odors were non-existent. The only down side we have had is that they do not have an "emergency" cleaning available. Although 1 week for service is typically fantastic, it was a long week to wait to professionally get the poo-acoplyse cleaned up.

Oxi cleaners were fabulous. In and out, precise, thorough, and friendly! I highly recommend.read more

Nate did a great job here today. He payed attention to the areas I was most concerned with and pay…read moreextra attention to them . He explained the cleaning process to me and was friendly and efficient. My area rugs look great and the white in my rugs looks as good as the day I bought them. I signed up for a follow-up for next year. The only thing that concerned me is those offers come with spot cleaner and I did not know if I was suppose to get one this time. Great job and I am glad I went with this company rather than the one I had used for years.

CASH STOLEN FROM MY HOUSE DURING AIR DUCT CLEANING…read more I recently purchased two services from Stanley Steemer (carpet cleaning and air ducts) and during the 10 minutes I stepped outside of my bedroom for the team to clean the air ducts in my bedroom, $170 was taken from a closed jewelry box on my dresser. I realized it within minutes of the team leaving as I had placed the cash, along with my phone, air pods, and other valuables in the jewelry box so they wouldn't be sitting out while I stepped out for them to clean the room and immediately contacted the number on my invoice. For the next few hours, I was transferred to multiple individuals at Stanley Steemer and advised that I needed to file a police report and the location Manager would contact me today following an inquiry with the servicing technicians. The West Allis location Manager informed me that he spoke to both individuals, and they have denied the allegation. Furthermore, he stated that because I have filed a police report (at the direction of Stanley Steemer) there is nothing further the company can do, and this is now in the hands of the police. I was hoping to avoid personally filling charges against the individuals, as they know exactly where I live, but will be left with no other choice but to do so, should I have to chase down corporate management further for this issue. I understand this is a small amount of cash, however, the fact that someone went into a closed jewelry box and took something out of it, while I was home, during a service I paid a lot of money for is something I cannot ignore. I partnered with Stanley Steemer because of their wide range of services and large corporate footprint, thinking I'm working with a trusted brand and partner, crossing off my "to-do" list and even purchasing additional services that I was excited to use, but instead I am now spending my time escalating nefarious conduct to the police, trying to get in contact with local management and being given the run around, and now spending my time taking it public. The time I have already spent on this is worth much more than what was taken from me, but I simply cannot ignore this gross violation of privacy and professional conduct from a bad egg in a massive corporation. I expect further action than a local Manager telling me "There's nothing further he can do".

0/10 stole 150$ from my closet which has no vent hired company for a duct clean and then proceeded…read moreto steal 400$ from my grandmas dresser absolutely never use their services had a man named Mike taking care of our service during the service the two men working also locked the door on the house and acted very suspicious the whole time my brother had to use the back door to get into the house ??????? Very shady honestly wish no stars was a option 1500$ service turned into over 2000

I hired them to clean a 900 sq ft home of disabled relatives, which is kept clean but I…read morespecifically asked for a top to bottom deep clean to cover what they can't do or don't see. I would NEVER HIRE THEM AGAIN. things I was quoted on when first calling that weren't done: never touched the cupboards, just wiped down the 6ft of counter, did little if any wiping down of walls, windows were washed after they requested we take the screens off to save time, a neighbor came back, washed down the trim and sills and vacuumed the curtains before putting screens back on, ceiling fans weren't touched, mopboards weren't done, there are still BIG cobwebs in the corners by the table, they refused to do the walk in tub because of mold. It was actually bad soap scum and the neighbor cleaned it for them ( took 1/2 hr) shower rod was thick with dust and cobwebs, sink wasn't cleaned and I doubt if they did the toilet. I don't think they moved a thing, just dusted around it. When I said I would never hire them again, they said they would reduce the price. I agreed with $250, down from the $450 quote. when it was settled they contacted me and asked to change my review, which is why they have high reviews

I was notified in a timely manner when she was a little late. Tazhanai did an excellent deep…read morecleaning job. She was very professional. I would highly recommend her to clean. I was quoted a price when I scheduled my appointment. I was very happy with service availability and the company kept me informed with reminders and who was coming to clean.