Called to inquire about their services since they don't have a website. The person who answered the…read morephone rudely explained that they do walk-ins only as if I was supposed to know this information, and promptly hung up on me before I could ask any other questions. Maybe make a website if you don't want people asking? I will not be going here if this is how they treat potential customers.

Don't use new girl, 5 min total time in seat $30. Irritating babble. No razor clean up on neck…read moreetc. Supercuts could do better and they suck.

If you're looking for consistency, skill, and real attention to detail, Underground Barber Shop is…read morethe place. Ben is hands down one of the best barbers I've ever had. He takes his time, listens to exactly what you want, and delivers every single time. Clean fades, sharp lines, and a professional atmosphere that never feels rushed. You can tell he genuinely cares about his craft. Highly recommend Ben to anyone who wants to walk out feeling confident.

I have been going to UB and Gretchen for 3 months now-just the best. Cool shop and she spends her…read moretime on the cut delivering exactly what I need.

9/10! Always Awesome. Tom Listens to his Patrons and Out Performs anyone I've had cut my hair and…read morebeard. A Loyal Patron for over20 years!

Good haircut first time , listened to what I wanted & did a very nice haircut. I will return againread more

Rick is a great barber and has wealth of knowledge of the area, including but not limited to area…read morefishing holes. His shop is like stepping back in time, well kept, beautifully furnished with comfortable old school chairs. My first visit here but I will be returning in the future. He and Rhonda need no appointment, walk in's welcome. Like he says, if the barber sign is spinning and the flag's out he's open.

The owner , Richard De Grandes was extremely disrespectful to my 17 year old son. My son works a…read morefew businesses down from his barber shop and had asked him a harmless question . He's extremely ornery and unapproachable . I would not recommend sending anyone to this establishment. He has been extremely disrespectful to other clients as well.

I've had several bad haircuts in my life (who hasn't) but only once have I felt the need to get a…read morehat on my way home from said haircut. Today made it two. I had heard good things about Roosters online and from some family friends so I figured I'd give it a try. That was a mistake. Since I've turned 18 I've given the same exact instructions to every barber, or haircut place I've been to. 5 on top, a little shorter on the sides and blend it together. Rather simple instructions and it always comes out more or less the same. Somehow these instructions were rather difficult for Ashley to understand. She first asked "so you want me to buzz the top?". I told her no, just a 5, not a buzz cut. She was still confused so I told her to use three fingers on top instead; another way I've used to tell barbers how to cut my hair with the same results. Instead of my normal medium length hair with a nice neat shape to it, I look like I'm going off to Marine Basic Training. In addition to my unwanted buzz cut I paid for a hot shave. I've done it before and enjoy it, especially with how clean it usually comes out. However, I don't know how what they did can be considered a "hot shave" calling it such is paramount to false advertising, there was nothing hot about it. Ashely took the Electric razor and shave me with that. She did clean up with a straight blade but it was no where near worth the additional $35 it cost. In the future I'll be going to Super Cuts instead and would recommend anyone else thinking of trying here to dk the same. Or, if you don't trust Super Cuts give your kid a blindfold and some scissors, you'll get the same result without the price tag.

After my less than pleasant experience at Supercuts in Avon I decided that I would get what I…read moreneeded from Roosters in Simsbury. Tina cut my hair today and she was spectacular. She did exactly what I asked and the entire treatment was a great experience - which it should be for $33 - $40 with the tip. (Supercuts $18 but not so "super") I will be back at Roosters.

This place is a true barber shop. The gentlemen working are incredibly friendly and they remember…read moretheir customers. We actually followed Mike Reading here from Tolland. And yeah, he was worth the drive! I cannot think of a better place for getting cut. You must come here to get the true experience your hair, and you, deserve!!!

Super stoked to have Mike back in West Hartford. Fifth state is a rad shop I'd recommend to anyone.read more