Got a new car window and they gave it to me all scratched up. When I pointed it out they said…read morethey'd redo it. If you can't do it right the first time why would I let you retry it? Had them remove it and refund me. I do not trust this business

I needed a window replaced in my car. It was a specialty window and Safelite told me I'd have to…read morewait 3+ days. I called Norman's in the afternoon and dropped my car off. The next morning, I received a call saying the car was ready. I'm so happy businesses like this still exist. When I picked up the car, the next stop on my itinerary was to find a car wash or somewhere with an industrial vacuum to remove the debris from the broken window, which was all over the seats and floor. When I looked in the car, I noticed Norman's had already vacuumed the entire car and hadn't charged me for it. I was beyond happy. I know it must be extremely difficult for this business to navigate a pandemic, as it is for many other businesses. They went above and beyond all expectations and would recommend them before Safelite or any other place on all accounts. Very communicative customer service and they treat you like a human throughout the entire process.

I took on a rock while driving the other day. It put a big crack across my windscreen. After…read morecalling my insurance company to find out the procedure for scheduling the needed repair/replacement (and what my deductible was), I had an appointment with Safelite to have it replaced Saturday at my home. Technician (William) was prompt, courteous, professional & pretty darn good on how to replace the old windscreen. The whole process took a little over two (2) hours, only because my Mini Coper was being fussy over having the windscreen removed. Once it was removed, William said it would take about 20 minutes to complete & it did... Everything looks great and looks almost like a new car. This is the second time in my driving life that I had to replace a windscreen. (1st time was about 20 years ago or so, also with Safelite.). I'm a happy camper & will easily recommend Safelite again....

For such a big company they have the worst communication. I…read morewas told the tech would be there between 8am and 1:30 pm. Around 3 pm, he showed up, right before I was going to call & complain. Of course, you can't get a human being to talk to. Everything is on line. Tech did do a good job. He told me I would get the receipt and warranty in the email. Well, I am still waiting for that.

Unfortunately I had my car broken into, but thanks to Norman's glass, I got the rear window that…read morewas tinted replaced for only $216 total out the door! On their website you can type in your car, make, and model and it will give you a price. Be sure to call in advanced for your auto window and tell them the price you had quoted online and they will honor that price. I called many auto places and they charge $350-$450 so this place was a steal. They did my window replacement in about 30 minutes too! So God forbid your car from ever getting broken into, but if it does, go to Norman's Glass for a cheap replacement. One small downside is that the place is not that nice looking aethetically and the waiting area was a little dirty but I was here for a window, not to hang out.

I've had a few cars tinted by Norman's and they do great work. John and his team really know their…read morestuff and the shop is immaculate. I highly recommend.

Anthony was very helpful and gave the personal service you don't get from the big companies. My car…read moreneeded service so he was able to arrange to do the job at the dealership and I was able to get everything done in one day. The dealership recommended him because he does all their work. Although having to have your windshield replaced is never fun, Anthony made it a breeze. I highly recommend A G Auto Glass without reservation.

A VERY large rock hit my windshield in June - I'm lucky to be in one piece. I had a guy replace a…read morewindshield for me a few years back, and called him first. But he's down in Philadelphia and his schedule wasn't great, and it rained for the next 3 days to boot. A first world problem, to be sure, but I couldn't get to work, and it's not like windshields are free. I was frustrated by my circumstances, and even though it felt like a betrayal, I had to call a different shop. I was happy to discover Anthony is in my neighborhood. And even happier he could replace my windshield the following morning. He was on time, friendly -- he even played with my dog, and explained the process to me, which I appreciated. He made the swap in under an hour, and I let it sit, per his instructions, for a few hours, so the glue could dry, and I've been good to go. I would give him 5 stars, but he was the most expensive of all the shops I called. In fact, he was $100 more than my guy in Philadelphia; and he accepts cash only (no checks or cards) - which is fine, but because my car was not roadworthy, I had to walk to a bank (another first world issue, but I'm mentioning in case, like me, you don't live with another driver and/or further from a bank than I do). I don't know a lot about this particular industry, so I have no idea why there would be such a wild fluctuation in pricing among the professionals in the area. The windshield for my 2003 Jetta was just under $300, which is egregious! The other guy quoted me at $197, with labor and tax, but I would have lost more time at work (and the associated pay) if I waited for his schedule to open up. But it was also a massive relief to be able to drive again, so I am grateful for A G Auto Glass; and I totally recommend them, with caveat that the prices are high.

We have been taking our cars here for the last 7 years that we have been in Morrisville and find…read morethem to be some of the most honest and thoughtful mechanics. They will always make room for your car and you can drop it off and just come pick it up at the end of the day with no issues. They always make sure to check in if the price of your repair is high and give you options so in case you don't have to do everything at once then you can space it out. They also provide their services at reasonable prices. As a woman, I hate going into car shops and feeling like I'm going to be spoken down to or taken advantage of, thankfully I have NEVER had that experience here. Instead, all the guys are so nice and take their time explaining the issue to me. Come check them out! And for my Spanish speakers, Gus habla español!

I took my car to John's Auto after my car was leaking anti-freeze. All I did was ask him to…read morereplace the hoses that were leaking. I dropped the car off in the morning, it was running fine (I had just driven it to Baltimore and back four weeks in a row). At 4:00 when I hadn't heard from him that it was done (he indicated it would be done by 6:00) I called to see the progress. He told me he was looking to adjust the idle which I told him I didn't want him to do (the car was running fine for the last 70,000 miles which I drove it). I had a rental car so I was in no hurry to get the vehicle. I called Friday to see if the car was done. He (John) indicated the car was done and he had called and left message. He did not, I have not messages on home phone or my cell phone. (First lie). When I went to pick up my car, I paid. I left and the car had no power (acceleration and stalled). When I immediately took the car back to tell him his attitude was like he couldn't care less. He said he did not adjust the idle or anything else that would affect the car's performance. The leak has been fixed but now the car is not drivable. When I asked him to fix it he claimed it had come in that way. (Second lie). It had not. I now have to take my car to my other mechanic to see if he can undo what his shop has done. I hope it can be fixed. I don't recommend anyone ever use his shop for repairs.

Quick, efficient and reasonably priced. I can't even see where it was…read more Great job! Would use them again if needed in the future.

Received clear advice on how to avoid a crack becoming a replacement. Best time recommended,…read morereceived courteously, repair completely promptly at a very reasonable price. Great job!

I was disappointed. The quality of work was adequate but sloppy. Parts were not reinstalled and…read morelost that I then had to source and purchased for $20. I found other parts in my driveway that I'm unsure what they are for. I was given a cash quote that was less than the credit card amount. I paid in cash but not given the discount. They were great communicating prior to sale but I have had zero success afterwards to address my issues. All this leads me to question their commitment to quality workmanship.

They were awesome. Fast. Nice. Way more cost effective than safelight…read moreThey also could not have been nicer

They will total your car out & over exaggerate the price & try to make the insurance pay for it but…read morethey will not & total your car out don't go here if u want your car , try a off brand shop cuz u WILL NOT GET YOUR CAR BACK THEY ARE THE BIGGEST SCAM PLZ PPL WATCH OUT

No one likes to deal with a car accident but Trenton Carstar were supportive and helpful. The…read morerepair was completed in good time. Highly recommend.