Let me start this off by saying the secretary (Melissa) and general manager (Shane) are very nice people.
So, I needed two doors and a panel replaced on the driver's side. They told me it would be 2 weeks. On the day I was supposed to pick it up they said they would need it for a few more days to finish up painting it and to get it clean. That was alright, I wanted my car done correctly and not rushed.
When I pick it up, there are 3 lights on. The engine light, tire pressure sensor, and door ajar. While I am waiting, they take it back and fix the door. They tell me the tire light will go off (which it did). They tell me to come back for the check engine light. The next day I go back for the check engine light and they tell me it's an oxygen sensor and if it comes back on to bring it to a mechanic. The light came back on the same day.
Expense #1- Fix the check engine light.
The next day, finally driving in the daylight, I notice the amount of dust in my car. It is in every crack and crevasse, and deep in my carpeting. I open the hood and what was once kept shiny black is now filthy brown. I have cleaned it twice in addition to their "cleaning" and I am still disgusted.
Expense #2- Full interior detail.
I also noticed some fresh new scratches to my driver's side rear rim. I do admit there was one scratch on it previously, but now there is a nice new one, spanning across at least 3 spokes.
Expense #3- New rim.
Now, while driving down the road I get to hear the nice loud sound of wind coming through my door while holding a crooked steering wheel. Both problems that were not there to begin with.
Expense #4- Wheel alignment.
Expense #5- Fix the sound proofing in the door.
For 20 days Nick's Auto Body had my car and caused more harm to it than good. read more