The BEST optometrist in Columbia,SC bar none. They use the latest eye equipment, have the BEST…read moreprices and truly look out for their patients.

The dr. was very thorough in making sure my new prescription was best suited to me. I had little to…read moreno wait times and staff was kind as well! Also, affordable!!

Ingram is by far the best eye doctor and staff I've ever had the pleasure of being a patient for. I…read morenever feel rushed nor feel like a nuisance, just like a customer that you want to bring the best service to. Their frames are also reasonably priced. Dr Ingram himself is also very genial yet very professional. I've been coming here for three straight years now and I'm so glad that they're here.

I am not a current patient here, but I needed to get my eye glasses tightened on a whim. I was able…read moreto go to Ingram and get them fixed in less than 5 minutes at no cost!! The receptionists and other employees were very kind and helpful. I wanted to give them a tip or something to show my gratitude, as they treated me with the same care that they would to an actual patient at the practice. I recommend!!

Update: they give me a refund to my HSA for my exam and retina scan. Although they did ask me to…read moretake down my review. I'm not taking it down entirely because they couldn't explain why their prescription was so different from Lenscrafters. At first, they tried to say LensCrafters doesn't have real eye doctors but I showed him that an OD checked my vision. So, while I'm happy I got a refund, I'm not happy with having no good explanation for the difference.

Worst service ever. After 15 years as a loyal customer they changed management and clearly failed…read more I scheduled an appointment less than 3 weeks ago. Show up today and told that my appointment had been automatically cancelled. No effort made to see me. I won't go back. I won't refer anyone there. SO sad to see a good business go downhill so quickly.

Dr Zuba was easy to talk too and explained everything in simple terms. They have the new machine…read morewhere it takes a picture of your eye instead of dilation and that awful puff of air. Insurance had a $39 co-pay but I'm happy to do that vs the air puff and pupil dilation . The staff was very friendly and not pushy with buying frames.

I booked this visit after being told my exam would be covered by insurance. At check-in, the office…read morestaff confirmed that the exam was in fact free. After the exam, I was charged an additional $40 for "new imaging" instead of dilation. The doctor mentioned this technology but did not disclose that it would cost extra. That is not acceptable. Patients should be clearly informed of any additional charges before services are performed. When I raised the issue, staff did not provide a clear explanation or attempt to address the concern. This was not transparent and did not meet basic expectations for patient communication. I would not recommend this office based on this experience.

Dr Kelly and her team went above and beyond to help me with my vision and headache problems. She's…read morevery knowledgeable and you will be in the best possible hands with these gals!

Well, it was a nice quick in and down to the point visit, and easy to get a good set of frames…read more There was an unsolved issue on the glasses arriving, but they went above it being only my problem and issue a resolved solution! Great place!

Was having a serious vision problem and they told me to see my regular ophthalmologist where I was…read morean established patient, even after I told them they would not see me before my scheduled appointment which was 3 months out. Unbelievable that you can't see specialists when you really need them.

Terrible scheduling policies. Rude front desk service. Just don't take new patients if you can't…read morereally fit them in or prioritize them.

it's been a negative experience since day 1. I was fitted for sclera lens, it took 7 weeks to get…read morethem. I could not get callbacks from the techs in the office. finally I get them, they hurt when I put them in but was assured this was normal. the next day I tried them again and my left eye became very painful. had to remove them after just 2 hours. could not get a callback over the weekend went to see my opthsmologist on Tuesday and found multiple abrasions. this is Wednesday and still waiting for a callback from Sansbury. there is no customer Service! it sucks! I highly DO NOT RECOMMEND THEM. GO FIND ANOTHER EYE GLASS BUSINESS. TRY WALMART. IVE HEARD THEYRE MUCH BETTER.

I wish I could do a review of less than one. It took me a month and a half to get an appointment…read morefor a contact lens exam. When I went in, I knew that my vision was bad and that I had an astigmatism. The exam went okay and Dr. Taylor told me he that he was going to have to order me a special lens for my left eye. He never mentioned that the special lens was going to be a toric lens. I have tried a toric lens three times and I do not like them. When I found out, I asked to be switched to a regular lens. Sansbury refused to write a new prescription without another exam. It was less than a week since I had my eyes examined. I was sent out with a lens I cannot wear and my eyesight in that eye is -11.50. In my opinion, they did not care that I cannot see without a lens in that eye. That was the worst customer service I have ever had at a medical facility. I will not return and I advise anyone considering Sansbury to be very wary.

This is the best doctor there is! I love you dr Parker and team!! she has been so supportive and…read morehelpful and cares about patients! Thank You! Dr Parker and team

I drive from Charlotte, NC for my eye care. I have been a patient for 25+ years. Dr. Parks is…read morethorough and very knowledgeable.

Bad experience with Columbia Eye Clinic. Specifically Dr…read more Cross. I pay for expertise not rudeness and arrogance!!! Will be transferring to another facility. I have never been treated this badly by any other physician and I am a senior citizen who has seen lots of physicians in my life time. The positive in this bad situation is the staff.

Canceled my appointment less than 24 hours before I was supposed to be there…read more Said someone would call and reschedule I called three times in the following two weeks and was never able to talk to a person. I called them back today and they said they could fit me in July (5 months after my original appointment) or I could drive to a different office an hour and a half away Very unprofessional in word and deed.

I was very happy with my visit. Brittney, who helped me pick out some great glasses, was very sweet…read moreand explained everything to me about what I was paying for and what the insurance covered. The doctor explained to me all about my eye health by pointing to different parts of the eye on her poster. I am not used to getting such good explanations from a doctor's visit! I was really impressed with the office and LensCrafters.

From the owner: Palmetto Optometry Associates is the local eye doctor to see for all of your eye care needs in…read moreColumbia, SC. As your local Columbia optometrist, Palmetto Optometry Associates can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 3400 Forest Dr Columbia, SC 29204 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.