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    Nick Roberti's Marine

    5.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Nick Roberti's Marine

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    12 years ago

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    Boat N RV Warehouse

    Boat N RV Warehouse

    (24 reviews)

    My personal experience of Boat N RV was one of the worst customer experiences of my life, I could…read morenot recommend this company to anyone. The slick, inept and unprofessional sales people are one thing, but the customer service and the follow up are completely nonexistent. I bought a very expensive RV and when we got to our orientation as we sat and talked through all the features, I was looking around and happened to look up to the ceiling and that's when I noticed a great big hole in the roof. A hole that a few weeks early Jamie (Office Manager of the year's son) punched whilst showing off how sturdy the roofs are - well not quite that sturdy as he left a great bloody hole in the RV. So as we sat our orientation (My Birthday) they were showing us the RV and promised to deliver it the same day but...when I looked up I noticed a hole - a big hole. So I offered to let them fix/patch the hole in a brand new $30,000 RV and said if you throw in a 30 inch tv and stand we will be fine with that - considering a new roof would be over $2000 to fix I really thought I was being more than reasonable. Well let's cut a long story short - I offered a $250 fix and 3 weeks later heard nothing, no tv, no stand, no phone call. When I called Jamie he blamed the office assistant and said he would get one mailed out ASAP. A week later - nothing - so I called back (this is now 4 weeks later) and Jamie said Walmart was out of stock, what? Of 30 inch tv's? No they weren't - they just hadn't done anything. So I said okay I want a new ceiling!! And so the story goes - I never head anything back on that either. So I recanted that offer and demanded the unit be collected and the ceiling be replaced - and of course no unit collected, having chased for 3 weeks- they finally collected the unit - 2 weeks later I called to get an update and Jamie seemed totally obliviously to the situation. At that point I demanded a new unit. Well again nothing was ever done, no communication - no feedback. At this point I got a corporate person's name and was told he would be in the office so I called to try and speak to him but of course Jamie intercepted the call and I was told 'he was with family and would call me straight back' - after 30 mins I called again and was told 'he's left for the day" - shady treatment !!!!!! I Never did get to speak to anyone from Corporate despite leaving over 7 phone messages ... So having spoken to Jamie I found out he hadn't ordered a new unit, he hadn't ordered a new ceiling, he had not got a new tv or stand - wow !! So, effectively HE HAD DONE NOTHING - EXCEPT MAKE EXCUSES. My ordeal lasted 6 months and I finally got my money back - I looked at units in July and bought the unit back in August - had it sat at my house for nearly 2 months - then the dealership had it for nearly 2 months and zero was done, every chance the dealership had to make this right - they just could not be bothered. I of course had been paying on a RV I never used and never had for most of the time. Finally having threatened to take this to corporate and to court they took back the camper and I got my money back nearly 6 months later.... this took over 30 phone calls, texts, 3 official letters and hours and hours of frustration. Jamie seemingly is the ONLY manager at Boat and RV and every efforts to speak to anyone else got ignored! At one point I had 8 contact names and called every single one and no one ever called back despite this being 100% their fault. Good products but bad service. I would never personally buy from Boat and RV again. I read the reviews and because I knew someone that worked there I thought I might have a better experience but that was definitely not the case.

    Run, don't walk, away from this place. There isn't an honest person there and they are very…read moreunprofessional (downright RUDE!) Customer service is non-existent. They just want to make the sale and then they don't even treat you decently when you go to them with a problem. Buyer Beware!!! My rating is a zero minus.

    Mikes Marine Services Plus

    Mikes Marine Services Plus

    (2 reviews)

    I can't say enough about Mike, who gave me two screws for my Suzuki gear box to replace the ones I…read morelost in the water. He was on his way in to pick up a part for himself when the other Marina called him to ask if he happened to have any. Not only did he have them, he gave them to us at no charge, and gave us the tip of using an umbrella to catch things that may fall. I would definitely do business with him.

    Referred to this business by multiple people. In June I reached out and attempted to get my boat in…read more... I was impressed by an immediate phone call back . Spoke with Mike and he stated he was super busy and it would be at least 2 weeks before he could get me in. We agreed that he would give me a call when I could bring boat over . A month or so went by and no word . I understand business so I gave him a return call.... No response . I have basically written off this business but after talking to the boat club that referred me ... they talked me into giving him another call as he is super busy . So I followed there advise and made the call in front of them. That was last week and no call. A simple " I'm to busy " would have been more professional . I have heard good things about the business to be fair but my experience was not a good one ... nor would I want this business to work on my boat now. If you can't even get a call back when just requesting repairs ... what would happen if I had a problem after the repair .

    Hanafords Marine

    Hanafords Marine

    (3 reviews)

    I've been a frequent customer for 13 years and would recommend this mom & pop shop to even the…read moretoughest of customers. In the front is a store where you can buy parts or accessories for your boat (or they can order it and it'll be there tomorrow). Toni provides top-notch knowledgeable, thorough and friendly service to all of their customers. In the back of the store is a mechanic stop where Rick can repair just about anything. I've had numerous, major repairs done here. Rick is always honest and works hard to repair boats. I've asked for some services that he blatantly told me I don't need and that I'd be wasting my money. This type of honesty and trust is what keeps me coming back, along with his ability to fix boat engines. Once he fixes something, it's fixed. It's not like Mavis where you're going back 3x until they get it right. The turnaround times for repairs is fast, but obviously the peak seasons (spring and fall) can get backlogged. Toni and Rick bend over backwards to make sure every customer that walks through their doors leaves satisfied. This is an old-school business which you don't see much of any more.

    I am very disappointed! I bought my car to get 4 new tires a wheel alignment and a oil change! They…read moreput in the wrong oil cap and my car was leaking oil! I bought back and they told me this is the right part it is fixed they never even put oil back into my car their mistake! After I left a good review! This was in the middle of June yet I had to go to a mechanic to get another oil change the same day they said they fixed! Even the bottom of my car was out of place and they did not even tell me that! I spent over $1200 for nothing considering my car is barely making it to work! Even there manager did not say you know what we miss placed the oil the wrong way me out the wrong part in so we are responsible for getting you the parts you need for your Volvo! I have there receipt next is go and find out what I can do because Mavis was terrible! I recommend you do not go there because they are 100% clueless! And I had to wait 6 hours for car to get done and I was the second one in line! If I would have only known that my car was going into bad hands I would have went somewhere else!

    Coeymans Landing Marina - Waterside Entrance

    Coeymans Landing Marina

    (2 reviews)

    I would like to thank the guys that take care if the boats...wheneveri needed anything...repairs,…read moreadvice, or just plain jawboning, they were there. I would be remiss, if I did not mention the two gals at the front office...both, more than helpful...they we're pleasant each time I required their assistance ! Let's talk food and ones favorite libation for a moment...next door to the front office us a fine restaurant called Yanni's ll...whoa...dock your boat at the marina, as it gives you a reason to stop by and have a great meal while sitting outside (or inside) with a view of all coming and goings of those of us that have our boats docked at the marina...plus a wonderful view of the Great Hudson River! Now, I ask you- is there any reason that you should not park yourself and your boat at Coeymans Landing Marina? Check out their website...great pictures of the restaurant and dockage. I'll see you all in April...the start of fishing for the Stripers! I planning on landing one in the 30-40 lb. Area...see you all then. Oh- one last shout out to two guys...thanks Chris and Eric who put their heads together and found room for my boat inside as I didn't get my boat out until the very last day...thanks Eric! Bill Dougherty

    We bought a Mainship 37 in Massachusetts, motored it across Long Island Sound and up the Hudson…read moreRiver over two weeks in May, 2015. We chose Coeymans Landing Marina to haul, dismantle, and load the boat for shipping to South Dakota at the end of the trip. We chose Coeymans only because a lot of other online reviews were good and they used to be a big Mainship dealer in the 1990's. We pulled up on a windy Saturday morning. Five people helped us in -- a combination of marina employees and just friendly slipholders. Owners Hedy and Carl were very, very friendly and helpful. We went over the dismantling with Eric the service yard foreman for about half an hour, and then left to fly back to SD -- and they took it from there. Eric was fantastic. Without my even asking, he texted us photos of the work literally every few hours. The props had gotten damaged on the trip and Eric took care of getting them shipped out, reconditioned and rebalanced by a service in Newburgh, and then delivered back to Coeymans just in time to get loaded on the 18-wheeler. They did a fantastic job on prepping the boat for shipping, replaced the aft air conditioning unit because the old one was shot, and loaded that boat so well that everything arrived in South Dakota in good shape after a 1,500 mile road trip -- and all for a very reasonable price. We couldn't be happier with Coeymans, we got lucky.

    Nick Roberti's Marine - marinas - Updated September 2026

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