It's probably easy to get good reviews when things go right. And I've purchased machines and…read morecabinets from Amy several times over the years, and can attest to that being the norm. But now I can also vouch for Amy's when things go wrong! I purchased a fairly high-end Janome machine from Amy's, and the day after I got it home, an important component broke. I was devastated, but when I returned to the store I was immediately assured that the machine would be repaired or replaced. Within a week, I received a call to come pick up a new machine. Amy said that she felt that I, as a consumer, might worry that something else was wrong if they did a repair, so they worked with Janome to simply replace the machine. I might have expected to be treated as an inconvenience, or been sent home with an iffy product. Instead, I was even offered a gift card to compensate me for the inconvenience of having to wait! That is what is meant by exceeding customer expectations. Imagine what my experience would have been if I had purchased my machine on line! Nothing can compare to working with a good dealer. And Amy's is, simply, the best.

I've been there twice looking to purchase an embroidery machine. Both times no one could actually…read moredemonstrate the machine. One guy told me to come back tomorrow. I thought they would have more employees that actually know how to embroider. Guess not! I don't buy a car unless I drive it! Very disappointed!

Ordered some paper thin hoodies for $50 each. They forgot to personalize half of them. Their idea…read moreof good customer service was to ask me if I could spend 90 minutes in a car and bring the items so they could finish the job properly. I said I wasn't doing that so they refunded the amount I paid to have them personalized. 1) I would not have purchased them if not for the personalization. 2) If their customer service was good they would have offered to cover the shipping to and from since it was their error. OR, refund the cost of the enter items. Now I have two paper thin hoodies that were $40 each (without personalization) that I don't want.

ABSOLUTELY HORRIBLE CUSTOMER SERVICE…read more They gave my elderly mother the run around on a Christmas gift for WEEKS. Only to not come through with the items she wanted. And then, after a month of unanswered calls, the owner was unapologetic and blamed MY MOTHER. Thank you for destroying my mother's Christmas gift to me. I wish I could give this place less than one star. I'm so mad. TAKE YOUR BUSINESS TO PEOPLE THAT CARE.

Place did a fantastic job. I walked in with a bunch of different items (jackets, sweat shirts, and…read morea book bag) and they made everything look very professional and nice. Very reasonable pricing and friendly customer service.

From the owner: Shields Embroidery & Custom Apparel is your go-to business for custom apparel & accessories in the…read morePittsburgh area. We offer a wide variety of t-shirts, sweatshirts, polos, outerwear, athletic apparel, corporate wear, bags and much more. And we will work with you with decoration options to meet your needs. Our philosophy is simple. We listen to our customers and collaborate with them to successfully interpret their ideas into their final product. We help them navigate through a variety of product choices as well as design and decorating options to help them realize their vision - all while working within their budget and getting the project done on time.

I cannot give this company a high enough rating. I was leading a corporate t-shirt sale that was…read moreopen to several sites across the US. From start to finish, they far exceeded my expectations. They made it very easy to for our employees to order shirts by designing a customized online store. Thanks to these efforts, our sale sold over 600 shirts! They separately boxed and delivered our shirts to the various locations across the country. Of course, we ran into a few hiccups along the way (employees ordered the wrong size or wanted to order additional shirts). However, Venezie helped us work through all of these issues. It felt like a true partnership instead of a business transaction. In addition, the customer service is unmatched. Sarah and Vanesa were professional, knowledgeable and accessible. I typically do not write Yelp reviews but this company surly deserves the recognition. We will undoubtedly be partnering with Venezie for future events. They are an excellent company who provides unrivaled service - I would recommend them to anyone.

I do not plan to order from here again. I gave two stars because the hoody itself is very soft and…read moregood quality. Aside from the look of the lion and the letters on the back, the image is pretty terrible. I don't know if this was just a one off thing or if this is the quality that they always produce but the image is definitely subpar. The text is not clear or crisp and the entire image itself is gritty and bumpy. You can't even tell what it says if you're standing 4 feet away from it. It's also very thick/stiff and plastic feeling as well. It doesn't move freely with the shirt. It's not at all what I would expect for a $119 shirt order. All three of the hoodies that I purchased are like this. I'm kind of embarrassed that I spent $40 a piece on these. I hate writing bad reviews. It always makes me feel terrible. These were just not good quality or what I was expecting at all. :(

Beautiful work and very quick turn around. Great prices and large collection of things that can be…read morepersonalized right in the store. Owner is kind and helpful.

From the owner: Personalization of various products using embroidery, laser engraving and digital printing. Stitch…read moreWizards is a small woman-owned business located in the heart of Coraopolis, Pennsylvania. Certified WDBE. While the company maybe small what it can accomplish is huge. We are a full service embellishment and promotional product company dedicated to excellent service and superior product. We take pride in supporting the American worker and are constantly searching for products made in the USA. Stitch Wizards takes ideas from concept to production. Our goal is to think "outside the box" and not offer or create the typical gift. We can either use what has already been created by the client or we can assist the customer in designing the perfect gift, logo or promotional product.

Nice little shop off the highway. Friendly employee. Good quality fabric at a reasonable price…read more The drive off the highway into a cute town was a great break from the highway drive

From the owner: quilt shop along the beautiful Allegheny River in downtown Emlenton set on our deck and enjoy a…read morecup of specialty coffee or an ice cream cone after browsing the beautiful fabric store

This is a really nice space with lots of light and seating. The selection isn't quite what I…read moreusually look for, but they definitely have some very nice yarn that will be much more appealing to me personally once I get over my fear of sweaters. Service was super friendly and they seemed more than open to having us hang out for a while.

From the owner: Hey there! We're a family-owned business run by slow stitch enthusiasts. We love sharing the world…read moreof fiber arts with our customers, whether you're just starting out or a seasoned pro. We've got all kinds of goodies for your next project. And if you need some guidance, we offer groups and classes too. We're always here to lend a hand!

I'm so glad that I found this place! The owner, Michelle, is terrific!! Very accommodating and…read morewilling to please! I had a great mani/pedi for $30 (special price with a coupon I had from a magazine). Michelle, who did my mani/pedi (different Michelle than the owner) was wonderful and even came out to the car to redo my nail after I nicked it while putting on my seat belt. They even had my favorite O.P.I. color Strawberry Margarita! The store is very clean (the owner started to scrub out the foot bath as soon as my pedicure was finished) and the staff is cheery and willing to talk as much or as little as you want. If you are not familiar with the shop it is actually on the side of the building it shares with Sunday's Sports (you might see their sign before you see the one for the hair and nail salon). There's also a great little Italian place next door (Cafe Venice) that has great drinks and food. I highly recommend having lunch or a snack there before or after pampering yourself at Sunday's!!!

The owner is super nice, amazingly professional and willing to do anything to make your experience…read morethe best it can be! The prices aren't outrageous and the staff is very willing to please. It is clean and comfortable but not super fancy. I will definitely be going back soon!!