I ordered a flexibke flare nut they told me to come back between 9am and 10am and it would be…read morethere. I get there at 10:30am they say that it hasn't arrived yet still and that it would probably come in about 12pm. So I leave and come back and then they tell me it would be there any minute so i said okay I'll wait in my car. I waited for almost an hour so I go back in and i asked them if they had heard anything where it might be so the woman calls and them and starts laughing and i asked what is it? And she said the reason why it hasn't gotten there is because they didnt have the part so they couldn't send it. So someone was lying and I waited for a part that THEY said was on there way and never was in reality. Wasted my gas and my time. Worst experience I have ever had at any autozone. Don't go there they'll just waste your time and lie to you.

I know what your thinking ! It's Autozone , what could someone say about Autozone…read more Well let me be the first to tell you. For me customer service is everything. These guys always go over and beyond to help me out. Always helpful , nice and knowledgeable.

Horrible customer service! Literally called me a liar and said they couldn't find my name in there…read moresystem for a refund and then wouldn't give me store credit but when I bought the stuff my son needed they said do you want this emailed to the email address on file associated with my card so needless to say I won't be back to this location ! Very rude and unprofessional !!!!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

trashed my engine after oil change! just recently…read more my vehicle ran great before taking it to Walmart on Nicholasville rd Lexington had them do basic oil change for me. wow now very sluggish. manager told me to go get transmission checked out really, never again will I go back to them to get anything or any work done! If I could give zero stars I would. regret going here.

We just recently took delivery of two new Jeeps, a 2023 2DR Sport S and a 2023 4DR Rubicon. I…read morecalled around looking for price quotes on undercoating ... these people quoted me the best price and it was substantially less than the Line-X closest to me. The staff was great to deal with and the end result on both Jeeps was perfect. Unfortunately, my pics do not do them justice ... they really did a great job.

BUYER BEWARE!!!! BUYER BEWARE!!!!! Zero Stars if it was an…read moreoption. This skeleton crew absolutely destroyed the undercarriage of my son's Lexus with their "VALUGUARD" undercoating. He spent months locating the perfect vehicle and $741.95 on their services. It's advertised on their website as a very precise application. We received everything but precision. Overspray on exhaust, drive shaft, brakes, and suspension parts. The kicker.... to undo their work Meineke quoted $11,223.41. Yes, folks you read that correct. $11,223.41 in damages. To make matters worse, they themselves admitted it was done incorrectly and 8 other customers had complained about results. We are most upset with the lack of ability/desire to rectify the situation. A simple reimbursement would have gone a long way. Go anywhere but here and Again BUYER BEWARE!!!! BUYER BEWARE!!!!!

Like most of use working on cars I called this napa for price and availability on a timing belt…read moretensioner and I spoke to a lady who answered the phone I gave her the info on the car year make model and engine size she was courteous and prompt she said that the part would have to be ordered and they would have in tomorrow I told her I would get the customers ok and call back after calling the customer and got the ok I called back a fella named Brandon answered the phone I told him I had called early and preceded to give him the same information I gave the girl early in the day of course no problem but wait I have to pay for the part before he can order it (really) the part only cost $48.00 but ok I give him a credit card number and off goes the order next day I get a call the parts in the person that called said your tensioner is here I said ok and my wife will be in town so she will pick it up she goes into the Store to get the part and says to the person at the parts counter that this doesn't look like the right part and then call me on the phone to verify the part here they ordered a serpentine belt tensioner and at that point the girl I had spoke with walked in and said that she had talked to someone about a timing belt tensioner and so the said they would get the right part and have I the next day but of course the Right part is more expensive and so she had to call me for the credit card number so they could add the extra charge(you would they would have just ordered the part with out adding the $11.00 extra dollars) but not napa of nickolasville ky so I do the payment and order the part next day another call and the part is here my wife stops by to pick it up and brings it home yep wrong part so a quick check of the part number on the box and it does not match the number on the invoice so she calls the store explains the situation and the person she is talking to is dumb founded and cant figure it out and is rude so we just give up and the next day return the wrong parts and ask for a refund on our credit card which they do but also the counter person had to make a parting statement saying that well he did order a serpentine belt tensioner~~~i have dealt with many parts store not only here but pa. az. ks. And I must say this was the not only the worst people I have dealt with there policy just stinks and they were just rude a place like this should NOT be in business and with all the other parts stores around needless to say I wont be doing business there again

max is real stand up guy, bought bumper for my wife's truck didn't have it but said would in couple…read moredays after picking up bumper 2 weeks later bodyshop said did not match up on sensors so i couldn't find my receipt max found it and said bring it back they would refund me, and my son drove back next day n as a man of his word took bumper back n refunded me in full, all n all great company to deal with totally trust worthy

These guys give great service. I had a difficult battery to replace and they worked on in for…read morenearly an hour without complaint.

Tuesday, July 15, 2025. Perhaps the rudest sales lady I've ever encountered. Absolutely no…read moreinterest at all in helping to locate an item. She must truly hate her job. I'll never be back.