Excellent dentist very honest . The staff is very polite and professional . I and my two children…read moreare patients .

After moving here from central Florida we found our first experience with Dr Byers and staff to be…read morevery thorough and comforting. Starting with the initial phone conversation with the receptionist who was very pleasant and attentive with the information given. We did not have to wait long for our appointment and the hygienist was very helpful in that she explained everything and made sure that we were comfortable during the process. She seemed to be very thorough and attentive to details while she was doing the initial exam and xrays. The Dr came in and reviewed the films with me and pointed to exactly what needed to be repaired. I liked that a staff member then reviewed the cost and plan of care with me. She gave me the out of pocket costs upfront and what they thought our insurance would cover. Overall would recommend this office to others as it was small but very comforting, and detail oriented. We did not feel that they were out to "gauge" our pockets but only due what was necessary to prevent further infections and preserve our teeth. Kent and Becky Faughander

I was referred to Dr. Gurklis for repair to my bridge. Dr. Gurklis proved to be quite…read moreknowledgeable. He told me what he hoped to accomplish and also what complications he could encounter. He proceeded to work and thankfully was quickly able to make the necessary repair! I was impressed with his knowledge, expertise & professionalism. I found his staff to be just as courteous... I'll be happy to visit again should I encounter any other issue with my bridge.

Was referred to Dr G by Dr Benson after his treatment proved to be inadequate. At my first visit,…read moreDr G yelled at me for about five minutes in the presence of his Office Manager and a Dental Hygienist regarding my bite pattern and that he knew everything about me from Dr Benson's referral. I was not impressed but due to the fact that I was unaware of any other periodontists in this area, I allowed him to begin treatment for replacement of my current prosthesis. He quoted a price of $20k for a zirconium hybrid device - 50% higher than any other dental professional in Vero Beach. Again, I felt that I was very limited in my options. After he had examined my current prosthesis, I requested a treatment plan for the process. His staff seemed surprised by this request. In fact the Office Manager (Jubee sp?) asked me what were the contents of such a document. I think a respectable dental office should be well aware of the contents of a treatment plan...and the reasonableness of such request. During this time, my fiancé learned she had the Bracha gene, congenitally. Her sister had died of Leukemia, three years previously. This trauma had a lasting effect on Wanda. She had moved from her home in Boone, NC to take care of her sister, and was present at her death. In April, 2018, my fiancé had a double mastectomy. As one might imagine, the out-of-pocket costs were enormous. Her insurance did not begin to cover them, so I elected to cover them...more than $30K. I'm retired, with a modest pension plus Social Security. Thus, we found ourselves in a financial situation. Dr. G informed me that we could work out a payment plan, for which I was appreciative. At this time, my fiancé underwent restorative surgery. Again, insurance paid a small portion of the costs. I contacted the office to schedule an appointment. At the same time I asked if the Treatment Plan I had requested months earlier was ready for my perusal? No answer was When I arrived, and was sitting in the chair, the Office Manager asked me about my ability to finance the new hybrid - which embarrassed and humiliated me. Why would office staff question my ability to pay? Especially since Dr G and I had already reached an agreement! After two visits, there was no Treatment Plan, nor was there a temporary hybrid for me to try. At least, none was presented to me to determine fit. At this time I had paid Dr Gurklis &14,000. At the very least, I had the right to expect a detailed Treatment Plan and a test hybrid to gauge fit. Due to the fact that every time I visited Dr Gurklis' office I was questioned by either the Office Mgr or a Dental Assistant about my financial situation, it was apparent that my payments were more important to his office than the progress toward my hybrid. After weeks of this treatment, I informed his staff that I would no longer continue treatment. I cannot believe this conduct would be approved by the Florida Dental Association. As such, I cannot in good faith recommend this practice.

If I could give Dr.Ferres and her office 20 stars, I would. I have had extensive dental work…read morethroughout my life and have never met a more knowledgeable and caring dentist. I have been seeing Dr.Ferres for over a decade and every single visit I'm impressed with her and the entire staff from reception to hygienist and assistants. So much so that I've recommended everyone I know who is looking for a dentist. Even my father who went 10+ years without seeing a dentist due to fear loves going to the dentist now. If you are looking for a dentist who is meticulous, gentle, and an extremely competent and kind office staff, this is the office for you!

I have only written a handful of Yelp reviews over the years, I save it for the worst of the worst…read more Well, I had a horrible experience at this office with my disabled Marine Corps Veteran father two days ago. Dentist appointments already give my dad PTSD as he has Parkinson's which is strongly linked and largely caused by toxic environmental exposures like mercury fillings, root canals, co-infections, etc. Well, we had to reschedule his teeth cleaning multiple times because two months prior, poor guy, he fell and fractured his hip. When I tried to reschedule it a few weeks after he fell, Dr. Ferres' receptionist refused to make the appointment claiming my dad needed to be on antibiotics post-surgery to have a dental procedure, yes, even for a teeth cleaning, and to get a waiver from his surgeon (just think about that for a minute - a holistic dentist office is saying they won't see my dad for a teeth cleaning unless he's on antibiotics, a person who you know to be neurologically fragile, and you want to further disrupt his gut microbiome?! That was already a red flag). When we talked to his surgeon about getting a "waiver" from him for a teeth cleaning, he scoffed and was like, no, that's not a thing. So when I called to make this appointment for a second time with this same obstructionist receptionist, it was already long overdue. He needs to get regular teeth cleanings, every 3 months, because due to Parkinson's he has difficulty cleaning his own teeth, and we are trying to prevent any further dental complications. The receptionist told me that they had a cancellation for the next afternoon at 4pm. I said, well that's a tricky time for my dad with his nap and his meds, getting him moving again. She replied there were no other appointments until late January. I said, ok, we'll do our best to get him there on time. We were on our way, it was 4:05pm, the receptionist calls and says, if you aren't here by 4:15pm we will have to reschedule. I said, we will be there. Well, we hit every red light, and so it was 4:20 when we walked up to the office door, at which point this crazy receptionist is rushing the door to BLOCK us from entering. "You can't come in here, I told you on the phone that if you weren't here by 4:15pm, you would have to reschedule." I said, calmly, "My dad is disabled. It is very difficult for us right now with his hip fracture to get him moving." Mind you, this person is well aware of our circumstance. We were in route when she called, it's not like we were randomly late, she knows he has Parkinson's, knows that he has had to reschedule this appointment multiple times due to his recent hip surgery, we don't have a history of lateness, and she offered ZERO grace. I was appalled. She literally kicked us out of the office, didn't let us put a toe in, calling out after us, "We have a business to run." Like I said, we were in route, we had extenuating circumstances that she knew about, and WE WERE THE LAST APPOINTMENT OF THE DAY. It's not like it was 10am and there were multiple appointments to follow. The waiting room was EMPTY. I am shocked, saddened, and horrified at the deep disconnect between this person's sense of "business" over patient accommodation and well-being. So, I say, AVOID. A doctor who has someone with such poor interpersonal skills running her office, who would discriminate like this against a disabled veteran by refusing to make accommodation for his Parkinson's, a man who dedicated his life to service, family, and his community, at Christmas time no less, over being a few minutes late, is not deserving of your business. Shame.

Dr. Cromer and her staff are the best of the best. The office is clean and comfortable and everyone…read moreis so friendly. Brooke always greets patients by name and is very helpful. I've never had a bad experience with Cromer and Cairns, I recommend them to all my friends and coworkers. They take my insurance, too! As a bonus, Luca the chocolate lab is the best office pup ever!

7 years ago they said I needed multiple(3-5) crowns because my teeth were cracked. Went to another…read moredentist and they said I had one cavity. Haven't gone back. Today I saw a friend tag this office in FB and I wondered if my experience was a one off, but it doesn't seem like it. I've had no problems with my teeth since leaving this practice. Beware

Do not use this place. They're awful. Customer service is non existent! The reason I left 3 years…read moreago was because their equipment is old, their staff were confused all the time. I went in for a cleaning and they said I was there for an extraction. Oh and they will bill you three years later for things that should have been covered on your insurance.want proof look at my bill

The worst dental experience!! Dr. Hart broke an instrument in my gum, and referred me to an…read moreEndodontist. Two options.. pull the tooth to get metal out, or leave it in. My insurance doesn't cover Specialists. I paid $1390.00 for his mistake! AND I still have the metal in my .gum! What's going to happen with that in the mfuture?! I have sent a registered letter to Corporate, and over 20 phone calls....all sent to voicemail. Not once has anyone called me back! Worst customer service ever! I will turn this over to my attorney. Their Patient Quality Assurance team is a joke. I also will notify Florida Board of Dentistry.

Updating my review because I was given incorrect information regarding my insurance. I specifically…read moreasked at least a handful of times at a minimum if they are in-network with UCCI TRICARE not just regular TRICARE. I was told yes several times. I asked an excessive amount of times considering I am a dental consultant and work very closely with billing. This company has doctors that aren't even or acting at this facility in network with tricare. So technically I guess you could say "yes" when responding on their end until they bill with the rendering providers npi and tax id number. I have since inactivated my family and we will not be back. It's a shame because the visit we had wasn't bad. I have also asked for someone to call me back at least 3 times in the last 5 months and never have gotten a call back.

I was lied to about the procedure that they were going to do, dishonest about the tooth repair, and…read morethen turned everything around to cover their butt,