We started going to The Pediatric Center after transferring from another practice, and it has been…read moresuch a refreshing change. The office is well-organized, the staff is consistently friendly, and the environment is clean and welcoming. We really appreciate the separation of well and sick visit areas -- it's a thoughtful touch that gives extra peace of mind. Everyone we've encountered has been so kind to our 1.5-year-old, which helps him feel completely at ease during visits. They genuinely interact with the kids and make the experience positive from start to finish. I recently had to call on a weekend and was connected with a nurse who was incredibly helpful and thorough in answering my questions. That kind of care really stands out. We see Dr. Diane Landram, and she is absolutely wonderful. She takes the time to listen, offers helpful and up-to-date information, and never makes you feel rushed or dismissed. This is exactly what pediatric care should look like -- highly recommend!

We started going here about 5 years ago. The doctors and staff used to be wonderful. However…read morerecently the quality of service has degraded, particularly with the nurses who answer the phone. They are snippy, impatient, and rude. While we like our doctor, who continues to practice there, we often have to deal with the nursing staff on the phone for tele-health type questions about illness and having school forms completed. In the past the nurses have been so kind and helpful but lately it has been an unpleasant experience all around. During the past few encounters I've found the nurses to be quite demeaning, impatient, and condescending. While we have had a positive experience with the doctor, we are looking to switch to another practice due to the poor quality of the nursing staff.

Very accessible when you need them. Both of my girls have been seeing Dr Alexander since they were…read moreborn. We never feel rushed, and there's enough staff to see us for sick visits. They're open on weekends which is an added bonus. Front desk staff is always helpful. These bad reviews are very surprising to me!

I take my kid here. This is a great place. You actually see the doctor when you visit and they…read morenever seem to rush you even when busy. Even when it's full of people they seem to run on time. If you have Tricare it's no copay. At least I haven't had to pay anything each time I went. My son likes his doctor and they seems to care and take a whole person approach. For his yearly checkup they even spoke to him about his lab results, healthy eating, and good habits. The billing staff are great. They really work with you and your insurance to make it a smooth process. If your looking for a pediatrician I strongly recommend here. It's also easy to get to being located right off 100.

Update!!! This practice separated into two and went way down hill!! My daughter has been going her…read moresince 3 days old. The call in method directs you all over. My daughter hurt her wrist enough to need a splint. Her insurance unfortunately all of a sudden required a referral for an orthopedic. I called Arundel Peds to get them to fax one. They wouldn't because she was considered "a new patient" because she hadn't been in a few years. My daughter was in a lot of pain, and really didn't need to be poked at. They wouldn't fax a referral even though I explained to she was in no condition to be seen. The receptionist have/had no bedside manner! When we took her they insisted she get shots in both arms (including the sore arm) really??? (Her dad took her or id off insisted to wait) Then when she saw the doctor we were told that a well visit was not even needed. So put my kid through more unnecessary misery instead of faxing a referral. We will be changing insurances and going elsewhere!

Love this office!! When I was pregnant with my child, my husband did a office visit here in…read morechoosing our pediatrician for our little girl!! I was on bed rest and and couldn't attend, however, my husband and mother loved it upon first site! This office is very colorful and extremely welcoming to new patient and families!! My daughter has been a patient since 2009. They came to the hospital when she was first born and were very knowledgeable about the process! My daughter was a patient of Dr. Jobes, who left this practice! We simply adored her and were sad that she was leaving! However, we had to choose another primary in the office and were pleased to with all of the options present! All of the docs and nurses are very knowledgeable and are very good with children and babies! My daughter is not afraid at all to come to the office for a visit! Even for shots, they are quick and get em done! We totally adored the young lady Vanessa who assisted in our daughter's appointments prior to her turning 3! She cared very much for our little one which made it very easy to come back and feel good about the practice! The office is very colorful with a sick room and a well room to keep the children separate if they are ill! There are televisions that have are on children programs to entertain the children while they wait! There are books and toys as well! I simply love this office! I pass many offices to go to this one! A choice I do not regret!

Our 3 children have been part of V Care for several years now. Always helpful, caring and on top of…read moreour kids health. Highly recommended if you are in the area!

From the owner: Walk-In appointments, Same Day Sick visits, Well-visits;…read moreQuality & Prompt Experienced Pediatric Care with Board Certified Pediatrician

This is place is horrible, the doctors and the staff. My pharmacy contacted them multiple times to…read moreget approval to refill my medication last week. No returns, nothing so I called this morning and the front desk said they would put it as a priority. Contacted my pharmacy later that night, they did not send in the approval. I even sent the doctor a message on the portal, no response. I think it's time for me to leave this place, I've been going here for over 15 years.

Been going here for 15 years, all the Doctors quit. The PA's that you see don't fill in any notes…read moreon your chart so there in no continuity of care as you end up seeing a different person each visit as they cannot hold on to staff. This is totally unacceptable and as a result I am leaving. Their support staff is excellent, Dominique and Monica are incredible, only reason I stayed for the last year. Good luck with a sinking ship...

love this place!!! i went here and actually had a good experience at the doctors office, coming…read morefrom someone who used to dress doctor offices and appointments

Very nice and friendly staff, and the PA was awesome and personable. I felt very comfortable with…read moreher.

Staff was AMAZING and made my kid feel so much better when we came in with a case of flu on a…read moreSaturday night. However, the website showed a 15 min wait, but when we arrived it was closer to 60 minutes. Hard to explain to an extremely sick toddler. Please please fix the wait time listed online.

The woman at the front desk, Maddie may be one of the most hostile individuals I have ever met…read more She made us sit in our car to fill out the check in paperwork online even though the was no one else in the building. There were benches in the waiting room, unoccupied. Later there were people sitting on the benches and I asked why we were not allowed to sit before, and she gave me all this attitude and told me I could sit in my car while they my baby gets looked at. Excuse me what. On top of that we did not have good phone service and the online paperwork would not load. They have no alternative paper method so filling out the paperwork online was a pain. You would think workers at a Pediatric faculty would be friendly, but Maddie does not seem to have a friendly bone in her body.

It's our new pediatric practice for our kids and we couldn't be more pleased…read more We were a little scared when we changed practices. Our previous pediatrician had known both of our kids since they were born and had been with us through many a daycare illness and then some. But for personal reasons we had to switch and after looking into several area practices and getting feedback from neighbors we settled on this practice. We're so glad we did. We've met with different doctors and they've all been great, very friendly and thorough. The nurses are also very kind. Getting a sick appointment or a timely non-sick appointment haven't been problems at all. Most importantly - appointments start on time and we've never waited more than a few minutes past our scheduled appointment. Doctors are very responsive through the portal if you have questions, and they have a nurse available if you need to call in with a question who will get back to you within a couple of hours. Their weekend visit options are also good. You will talk with the doctor first and determine if a visit is necessary and, if it is, you will see the doctor on all for the weekend in the office. They have an answering service for overnight emergencies but that pediatric nursing service will speak to the on-call doctor and make sure you have a clear plan. In all, it's been a great change for us and I'm so happy we found them.

Most families we know in Silver Spring trust this practice as much as we do. Caring, thoughtful,…read moreprofessional...they have taken great care of our kids for 15 years.

I have been taking my son here since his very first doctors appointment. We love Dr. Maria Santos…read more She is very professional, accommodating, understanding and patient. She is so helpful and really takes time and attention in explaining things to us without making us feel bad about the things that we could have done better. It really matters how she communicates to us with compassion, especially being first time parents. The staff and nurses are always very nice and patient especially when giving shots to my son who is always cry hysterically. The patient portal is so convenient in reviewing medical records and making appointments. You can get help 24/7 and talk to doctors and nurses for emergencies.

This place is awful. I had my first and last appointment for my two year old there today. She was…read morebeing seen for her two year check up. My appointment was at 8:10 today. I arrived early to complete paperwork. We were called back into an exam room around 8:20, not sure if this was by a doctor or a nursing staff. This woman never once smiled, introduced herself, or anything like that. At 8:30, she had me fill out a form to get my daughter's prior immunization records. At 8:50, she came back for the paper. By this time, the only thing that had been done for my daughter was her weight and height. I waited until 9 and decided to leave. I just didn't feel like this was the right practice for my family. This place is slow, unfriendly, and dirty. Picture of the floor in the exam room for reference. So gross. When I left, I told one of the staff at the front desk that I wasn't happy with the experience and brought up the fact I had been waiting quite a while and how the dirty the floor was. I was told they would cancel my appointment. Customer service doesn't seem to be a strong suit for this business. If you're looking for a pediatrician, keep looking!

Dr. Ramachandran is a wonderful, caring doctor. She treats my daughter with respect and is always…read moreincredible friendly. She's very knowledgeable and will always double check things to be certain my daughter is getting the best possible care. I highly recommend her!

This is a wonderful, caring doctor. So grateful to have found her. When my child gets sick she…read morecarves time out of her busy day to see us. She also understands and can implement a holistic approach to health.