I had a manicure & a pedicure. Both were expertly done. They had my polish color so I was very…read morepleased. Friendly customer service. This is my nail salon from now on.

I was in Bryson City accompanying my husband for one of his trips…read more I went to this nail salon 3 days in a row, not only was I not greeted upon arrival, but I was turned away each time. The first day I came in 30 minutes before closing, they said it was too late for derive. Okay, I understood. I came back the next day 3 hours before closing, she said "we're too busy, we have no time", 3rd day same situation, "we have no time". Let me be clear, this review is merely on their customer service I did not get an actual service. The right way to handle this would have been; "I'm sorry ma'am, we're currently very busy, but we would be happy to set an appointment for your for a later time". Absolutely horrible customer service, very rude and careless.

I had such surgery recently and had to wait for it to heal to have a pedicure. I must say it was…read morevery relaxing and the lady that did my pedicure was so sweet and kind. I just want to say anytime that you like to relax and have a spa day for yourself spend it At me now as is one of the nicest place to go and relax in sylva North Carolina.

I'm always greeted promptly when I enter their salon and they are very attentive to getting me my…read moreservice without a wait. I only get their pedicure services and everything is always top notch! I had one stubborn toe nail and the nail tech worked so intently and really cleaned it up! Appreciate her extra attention and now that toenail looks so healthy! Will definitely return!

I recently moved to cashiers from Atlanta and I was so happy to find that Boutique Nails can…read moreprovide all the services I've been accustomed to and at amazing quality. Looking forward to becoming a long time customer!

I started using boutique nails a few months back and fell in love. The business is owned by a super…read moresweet couple that take pride in their work and are really fun to sit and chat with while enjoying their services. I recommend the gel polish and dipped nails both have lasted 2-3 weeks for me. This salon is very busy and books up fast, call ahead to make a appointment for your next manicure. Thanks for the great service!

Had a pedicure the other day. I was initially charged a deluxe pedicure and not advised of the…read moredifference in services. $40 for what you see in the photo. All was great until I saw the paint job. Picture speaks for itself. Would not go again.

During a weekend getaway I googled spas in the area and came across this location. I called in and…read morecould be seen the same day, which was awesome! Staff was very friendly, knowledgeable, and did a fantastic job on my blowout, pedicure, and dip manicure. Highly recommend!

Erin and Becky were awesome for our couples massage. They did a great job and always were checking…read morein with pressure. I love deep tissue and heavy handed massages and Erin was great. I feel so loose and relaxed after coming here. Great service and very clean space. I was super comfortable the entire time and the guy at the counter was also super nice and easy to book our appointment and ask questions via email with quick responses. Great all around and highly recommend coming here! Tip: if it's warm enough and not raining the Creekside room is amazing (it's a $25 addition but I've heard it's well worth it) it was too chilly when we went but they were very flexible to change to a regular room so we didn't get rained on or freeze

Well, a good part of the massage is that it's very pleasant. The surroundings are good. The service…read moreis good. We opted for the medium massage for 60 minutes.

Joseph & Ginny (the owners), Anna, & their staff are absolute delights! Not only are they…read moremeticulous and thorough but they are extremely efficient, making each cistomer feel important while also performing their duties with swift efficiency. Joseph is a true Artist. If you ask, he will use his talent to hand paint an original one of a kind piece on your nails. The salon is super clean, roomy, & up to date. I found them when I came to town to care for my Dad who had fallen. When he fell in April, I was still using a walker for short distances & a wheel chair for longer ones after a 4 year disabling illness. While Dad was in the rehab facility, I needed a pedicure. I did not know many women in town to ask for a reference, so I went off of reviews & photos, & ended up at Vivid Nails. They were so patient with me on my walker when I was so very slow, kind, & gentle. They have 2 chairs specifically for the disabled, with large spaces between for medical needs (walkers, wheel chairs, special medical supplies, et.) I met Ginny (sp?) for the 1st time & truly enjoyed the conversation as she told me about he life, her experiences, her heritage, & (true) accupunture performed in her family & by old friends. When my 77 yr old Dad was brought home from rehab, he needed his toenails cut since it was so much more difficult for him after the fall. Vivid Nails was the most obvious solution! Like most manly men, he had never had a pedicure before. They welcomed him with open arms, assisted him with getting in and out of the chair, and chatted, making friends, and swapped turns showing each other the photos on their phones. He left feeling very comfortable & has not only said, "We need a pedicure appt.", but also recommended them to his older manly friends. Make an appointment, they get very, very busy. Their customers are there for a reason. You may have to wait, as they are meticulous and detailed with every client & take the time they need to make them happy - and, for me, that's a sure sign that both you and I will be treated the same way. I will never go anywhere different in Franklin.

This is the BEST find ever! I was visiting from out of town. They were able to get me in quickly,…read moreset me up in the massage chair while I waited for my turn. The service was AMAZING! Karen was very thorough and gentle We had a great conversation. The mood in this place was the most relaxing that I have ever experienced in a nail salon. I highly recommend this shop. I will definitely be back

Had incredible 90-minute deep tissue massage with Will. Highly recommend him! One of the best…read moremassages I've ever had.

I enjoyed my second visit here. Sometimes the second visit is worse because you build up how great…read morethe first one was but I was just as happy! My facial was amazing, I felt so pampered! The spa is stunning, has beautiful set up and luxurious! My skin felt great, and healthy. You definitely want to book in advance so you can take advantage of all of the services and amenities!'

We had three pedicures and two manicures done in June of 2024. Our group was a mix of young girls…read moreand one Mom. Here was the feedback that they provided: - Pedicures: Outstanding. Really well done and overall a great balance of the adults and kids. Our kids are 11 and 8 (girls) for reference. - Nails : Full Set: Extremely disappointing. Not only were they not priced per market (very high) but the nails did not last more than a week. Manicure - did not last (not unexpected) but overall not horrible. Overall - a good exprience, but very pricey. Avoid the manicures and go for the foot treatments. May be worth trying something else in town. Would we go back? Not likely.

What an amazing group of people that run this nail salon. Absolutely love the vibe from Peter. He…read moreis kind and funny and when I walked up to him I could feel myself relax. His positive and chill energy made my day even better! My nails were thick from past fills and he filed them down so that they looked more natural. Amazing experience and my nails are on point! Thank you Peter! Look forward to my next "UFO" nail experience!

Super Lovely Nails! Appointments are seen on time. I'm never disappointed with my nails especially…read morethe pedicure. Highly recommend this as your go to nail salon.

I feel bad bc I did not take pictures of the acrylic french manicure I had done for my wedding a…read morefew weeks ago. It looked great and we enjoyed the friendly staff there too. Don't see a lot of reviews here but this is a place that locals swear by.

GUYS need nail pampering, too!…read more Especially those down below. On their toes. Have you seen those lately??? I have NO problem bragging about getting a pedicure. And today, I got an ahhhhhhh-mazing total toe and foot makeover thanks to Nails Stop. I'm on vacation. Seeing the sights. Visiting friends. Eating great food. And now I can proudly wave my feet around in my flip flops! Girls. Grab your guys and git 'em done!

Very nice and clean salon. New chairs so the massage actually works. Have a ton of colors to…read morechoose from as well. Only complaint is the music, it's like crazy club music.