I used to really like this store until one day I heard the owner belittling an employee and saying…read morerude things about a customer. I have worked in sales and customer service my entire life, and I found this type of behavior unprofessional and appalling. There are plenty of other shops that carry the same merchandise, and treat people with respect. Do yourself a favor and shop at Sawdust Trails up the street. Better prices there and nicer owners.

My cousin is some kind of gem and rock specialist. Every trip out here to see me is really an…read moreexcuse to visit this shoppe. Quartz, Butte Opals, Sardonyx, pieces from India, Uruguay, even native Nevada, just to name a few. Whether you're a rock hound or a mineral collector, this is your house. Are you new to collecting? They have several books and the crew is very knowledgeable and patient. I'm told the quality and the prices are impressive. I'm impressed with the overall display. There's literally a ton of rocks, crystals and other stones. It's well organized. It's a wonderful experience. It's Stone Age Quarry. 1/21

used Christy to longarm a special quilt I made. her expertise and artistic creativity in planning…read morethe designs outweighed my expectations. would highly recommend and bringing her another special quilt to longarm. if could give more than 5 stars I would

From the owner: Let me help you bring your quilt to life! I specialize in providing edge-to-edge and light custom…read morequilting services. My goal is to help quilters finish their projects and transform their quilt tops to beautiful quilts! Serving Reno and all of Northern Nevada, with quick turnaround times you can enjoy your finished product quickly!

Rad Print Co. was the first company that popped when I look for embroidery work here in Reno. I…read morewant to say, Steven is the guy. He really is a nice guy and very professional. I had work done on two chef coats and to my surprise they even came in ironed and packaged. You will not be disappointed with his work and his business setup is professional starting with the quote request, the invoice, and delivery. Will definitely come back to him.

Very disappointed in the recent failed orders that occured with RAD…read more Just unacceptable, poor customer service. A waste of time & money and an overall end-to-end failure. I placed four orders in early August and since it is mid-Sept, way past their 1-2 week turnaround time cited, I tried getting ahold of RAD to obtain a status update. I emailed, I left messages, I messaged through their website's online form - ZERO RESPONSE. At my wits end, I emailed today (the same emails from before) that if I did not receive a response today, I would unfortunately have to take further action and was prepared to write the BBB and begin leaving reviews everywhere possible. Low and behold, they finally responded that they had just cancelled my orders and somehow did not receive any of my messages. How a company could "miss" messages from all avenues of communication & support that they advertise is beyond concerning. They clearly do not monitor their orders, website stock levels, or messages. Even the "cancelled order" emails that I received minutes before they finally responded had no order or recipient info to decipher which orders were being cancelled which just caused alot of extra work and referencing, and expensing on my end & I wonder had I not continued to try to get a response how long it would have taken for them to realize that they had charged me and never actually sent any product. So, unfortunately, I do not recommend this vendor to anyone looking to receive their orders or who require any level of customer service.

They always get the job done on time and their work is quality. I would use them again and again…read moreand again

Billows did a great job on a jacket for my daughter and turned it around quickly for a very…read morereasonable price!!

This place has great prices and amazing prints ! It was so quick and easy to do online and I had…read moregreat customer service! Will be coming back an highly recommend!

Ordered Archival matte prints online at a discount for their moving promotion; I really wish they…read morewould've contacted me about the photo quality of the prints I supplied letting me know they were too small for the size I ordered. I would've sent better quality images if I knew they would turn out so blurry, or not have ordered them at all. The company seems professional, but it would have been nice to have been contacted about the issue. I won't be using the products I ordered due to the photo quality.

Got amazing pink cord hats embroidered with the shop logo from these guys and the end product was…read moreamazing! I get lots of compliments and people love them. Absolutely 100% recommend working with them, and I would work with them again!

I am so very pleased with the service and end product I received from Thread Pros! I ordered shirts…read morefor a camping trip. We were celebrating our 10 year camping anniversary with this group of friends and I wanted to make it special. Jon and Trevor really worked with me to create a design, pick colors and get it done in time to deliver the very best shirts! We had a variety of sizes and styles (v-neck for women and crew neck for the guys). They gave me exactly what I wanted and so much more! Do not hesitate to use this business. You won't be disappointed!

A&C Tailoring was amazing to work with. I am not local and was only going to be in town for a few…read morehours. They got my jeans hemmed, with the original hem, while I waited; it took maybe 15 minutes! And the hem job looks nice and clean. Great service and will definitely be using them in the future!

I'm extremely disappointed with my experience here. I paid over $300 including a rush fee and tip…read moreto have a dress tailored for an upcoming wedding, and after two weeks almost none of the requested alterations were completed correctly. I was very specific from the beginning that I needed the wiring removed from the cups of the dress. I also requested the slit be moved up and the bottom hem shortened. When I arrived to pick up the dress, only the hem had been done properly. I was then told the remaining fixes would "take 10 minutes." Thirty minutes later, they had only adjusted the slit and the wiring was STILL in the dress. At that point, I had already repeated the same request multiple times. When I calmly explained AGAIN that the wire needed to be removed, the woman working began talking over me and arguing with me instead of listening. I am now sitting here waiting even longer for alterations that should have been completed correctly the first time after they had my dress for two full weeks. For the amount of money charged, especially with a rush fee, the communication, attention to detail, and customer service have been incredibly frustrating. I would not recommend this business if you need reliable tailoring or time-sensitive work.