We were on this tour today with this company only to be told to go F*K ourselves by the tour guide…read morewhos name is Erez. Yes, the tour guide told me, a 7 month pregnant lady, to go f*k myself, screaming it at me, on the street (side walk) i front of public crowds!) STAY AWAY FROM THIS COMPANY.
Erez was late by HALF AN HOUR to pick us up in the morning. But he was specific to mention to us how much he needs everyone to be on time.
First off, erez seems like a nice guy who's on edge. Like a military type of person except angry, frustrated or jusy plain unstable. He'll be VERY adamant about how much time you can spend at each spot, giving you 10 minutes at the whirl pool view, so many minutes for lunch (we had to inhale our food, not even finishing my soup because we had to run out to the bus to follow this guys schedule). He specifically said to us to "wear blinders while in the gift shop and not look at anything at all and get back to the bus, it is NOT the time to shop", wow....ok.....he'd give us a time to be back at and emphasize to be there 5 minutes before that time. Okayyyyyy. Whatever guy, we're easygoing, we'll go along with your system.
We follow this guys very nervous demands, because whatever, even though his timing is overly tight and unrealistic. it is what it is.
On the last stop, he said to come right back from the hornblower boat tour straight to the bus. He didn't give us a time to be bk, just said to come straight to the bus. Okay got it.
After the boat tour, i, a 6 and a half month pregnant woman, had to use the bathroom. There was a line unfortunately which made us 15 minutes "late" to the bus also, the walk back to the bus is an uphill walk, which is hard for me at the moment. I can't exactly, run.
When we boarded the bus he began yelling and scolding us infront of everyone. It was humiliating! We didn't say anything and let it go, we arent loud people.
When we let out, he was expecting tips, so i told him, we usually tip but it doesn't feel right because he scolded us while all we did was go to the bathroom, then he looked at me right in my face and yelled "i wasnt expecting a tip from you people anyway", what does that even mean? Because we are hispanic??? We are working professionals, engineers for aviation, and I'm a fashion stylist.... we tip.
He kept yelling we were 15 min late, at me.....this guy is NUTS. 15 lates from what time? He never gave us a time.
My brother then saw him yelling at me and then spoke up "you were late this morning!"
He then said to my bro and me "GET THE FFFFUCK OUT OF MY FACE!" About 5 to 7 times! I couldn't believe it. I called him a piece of shit as i walked away.
This tour company has ruined a lovely vacation, as we will take this ugly memory with us unfortunately.
Not sure what their hiring process is, but they obviously hire mentally insane, emotionally unstable, personnel. Unless you want to be rushed at every stop, and scolded, STAY AWAY!