The Niagara Parks Power Station is truly the best way to view up close and personal this natural…read morelandmark without actually heading onto one of those tour boats. On the top floor, you're presented with exhibits highlighting how energy is used to power the area and how the falls contribute to that flow of electricity. There were some fun moments of learning that I'd say were suited for kids 10 years and up. The real gem is the underground walking path that takes you right to the falls for a truly unique feel. We spent a good amount of time taking in the sites and seeing how massive the falls were compared to our small bodies. Be prepared for a little bit of moisture and splash back from the waves. While admission may seem steep at first at $35, it really was worth it to get such a wonderful view of the falls. I'd highly recommend this to anyone visiting Niagara Falls and wanting to commit to one of the major attractions for great views.

So far my favorite place to visit at Niagara Falls Canada side. We purchased a Niagara Falls parks…read morepass. It includes the We Go bus pass and admission to 5 places. Super great deal. This is one is great. You walk inside the Pwer Station and then take an elevator ride down to this massive tunnel and walk maybe 3/4 of a mile to where it opens up for a fantastic view of the horseshoe and American Niagara Falls. Definitely have to go if you are here...

Oh my goodness, I don't know why this is not highly rated on yelp - this is probably one of my…read morefavorite parts of Niagara Falls. It was beautiful, and I was so in shock how nicely maintained this place is! If you are planning to go to a bunch of attractions, I cannot recommend having the Plus pass. Because not only you get to have most of the attractions, transportation is also included. So yes, please do not skip this! It is worth it to go.

Great view of horseshoe falls. The observation deck was a cool experience…read more They sell way too many tickets for each time frame and it was very crowded, which made the "behind the falls" experience a drag. Long lines everywhere, even before you get down there. Crowded elevators. Staff doesn't care if you're packed in like sardines. Also minus one star for forcing everyone to take a picture, printing them out, and just throwing them away unless you pay them money. At that point at least give out the examples. Ultimately, I think if you do one of the boat tours, you get a closer view of the falls, and this attraction isn't really needed.

This is time for something completely different! A couple of things - the walk starts at 8:30pm,…read morenot 7:45 or 8 like on an old picture that's posted. Additionally, it starts at 4337, not 4317 Queen St. prices remain the same, though. Our guide, Linda, was prompt at 8:30 for our small group of 8. Others who showed late decided to come another day. Linda is a history buff, but within her close to two-hour tour you learn she grew up in the area. As a young teen in the 70s, she would sneak out with her friends at night to get around the old buildings and spooky ghosts. She, later in life, would then cull a lot of public records and newspaper articles to learn the history of many of the old buildings and the stories about who owned them and who died in them. She then had something to say about each building we walked by. Some now owners don't want anything said, some have had tv shows feature them, and sometimes newer generation family members of those she had talked about on tour have been on the tour. There are some places she will not stand - she'll tell you on the tour why. Unfortunately, a lot of these formerly grand buildings have been abandoned for decades. Overall, Linda likes what she does, and knows what she is talking about. She tells her stories in a pleasant way and was very easygoing. She has been involved with séances, and has run overnight ghost haunts. I'm not so sure I'd be into that kind of thing. Maybe? So there are reported ghosts and sightings and feelings and haunts. Linda believes and will gladly tell you about it. It's cool. $65 Canadian including tip for 3 adults, 1 kid. Kids go to age 13.

These People need to take their website down. Or how about being courteous to return a call. I…read morecalled Linda twice before taking the long drive there. Waiting over an hour to find out they stopped having tours awhile ago. Rude to say the least!!!

Go Niagara Tours went above and beyond to personally show my family, and the whole group, the…read morefascinating inside story of Niagara Falls and how this unique place contributes so much to world history. Our guide Pete was a veritable walking encyclopedia of facts about the Buffalo-Niagara region, peppered with the occasional grin-inducing joke. He is a real "people person", able to make guests of all ages comfortably feel like old friends. He was born and raised nearby, and the passion for this area comes through strongly. Attitudes are contagious -- which is a good thing with this outfit! Your time learning and having fun with Go Niagara tours is well worth the very reasonable price. Highest recommendation.

The actual tour was fine. The way we were scammed to buy it was not. We had stopped at their kiosk…read moreto ask for help finding another tour company we already had tickets for and were told that company was out of business. So, we trusted the agent and bought his tour.

Tour date was 6/15. Steve was fantastic, great energy, had a lot of history to share on the falls,…read moreand did a great job keeping the group together. I really like how the folks who organized the tour make it a point to talk to all the folks in the group to try and get to know where everyone is from and a little about the family. It felt personable and not like you're another body on their tour but that they genuinely want to know where their "guests " are from; not just another customer. I would recommend their tour to anyone looking to do one. Maid of the mist was the coolest experience! What a view of all the falls. Would recommend a camera with a handle of some sort. Horseshoe falls was windy and wet! I was worried about dropping my phone. A lot of people start pushing to get to the railing of the ship. Not everyone on the boat is from your tour group. We got on the boat and stood by the side rail of the boat to get the view. My son and I were standing there by ourselves and people start filling in. As you get close to the falls people push you out of the way to try and squeeze in to get their photo. We were literally pushed out of the way. Hence the reason I was worried about dropping my phone. Cave of the winds also an experience but not what I was expecting. Maybe I didn't do my research but, I thought it was something different. The staircase down to the falls was pretty cool, you really get a glimpse of how powerful the falls are. You're right up there next to the American fall, it was very wet and windy. I got a little nervous, if you drop anything, it's gone. Hard to take pictures with hurricane force winds and the amount of water coming at you. Definitely suggest a camera with some sort of a handle or something. Saw a certificate in a gift shop that said I survived the hurricane winds of cave of the winds...had I have known it was going to be what it was I might have chosen not to do this part of the tour. But at the same time it was a pretty cool experience. I have no regrets doing it, just wasn't expecting to get blasted and soaked by the falls!

If I could give a zero, I would!…read more I had the same experience as another customer with this company! When I presented my tickets, I was told that my tickets would not be honored and I would need to purchase new ones! The worst part is that the tickets I purchased by this scam company were $25 more! I paid this trash company almost twice as much! I booked them through Viator and Viator needs to do a better job of vetting their contractors. I have contacted my credit card company, disputing the charge! Do not use this company, at least for Niagara Falls Maid of the Mist boat ride.....go through Maid of the Midst directly!!!! Total disappointment with this company!

Arrived early and was greeted by Ray who was the tour guide . We chatted for a while because there…read morewas still time before the 1:00 reservation. We had a small group of 7 people . He was very informative and extremely knowledgeable. He answered questions and was very interactive. The views and the experience was spectacular.

Please do your research before going to the falls. This company will charge you double for an…read moreexperience than what the actual cost of the attraction by going to the ticket booth yourself. They charged $120.00 per person plus hidden gas fee which they did not disclose. The cost to go on the attractions they are getting you on is close to $60.00 per person (Maid of the mist and Cave of Winds). The other attractions on their list cost is $0.00. Also, They said they will give you a 3 to 3 1/2 hour tour, our tour guide left after 1 1/2 hours because the attractions they are taking us to is FREE. It is not worth it. Get to the falls early, get your tickets, enjoy the day and do not spend money on a wasteful expense.

Really great experience. I recommend this. We were able to hide from the spray a little bit on the…read morelower deck, which is nice sometimes if you're just there for the view. Just like every other attraction in the city, you're helped from start to finish by moody teenagers who couldn't care less about anything job-related. Staff attitude has a big effect on the overall experience here.

While in Buffalo, I knew a quick trip to Niagara Falls was a must…read more We chose Maid of the Mist and it was first time bringing my child to see Niagara Falls. To see the magic of the Falls from the eyes of a child is amazing. I think this is my fifth time to Niagara Falls and it didn't get old. There is something new I see each time. The employees were kind and did a great job providing directions and keeping the line moving. We had no wait to board the ship. We were told 600 people could fit at one time. It was cool to find out the ship was fully electric and didn't have harmful emissions. The ride was very informative and we learned fun facts about the Falls. We definitely got wet but it felt good in the otherwise 85 degree weather. The ride is only about 20 minutes and totally worth it. Afterwards there were plenty of shopping and restaurants nearby within walking distance so we didn't have to move our vehicle. Definitely recommend this family friendly experience. It was cool seeing many generations represented.

A trip to Niagra Falls is special, but if you don't do this boat ride to the falls your trip is not…read morecomplete! The prices are very reasonable especially with the exchange rate. The falls are amazing but when you ride right up to the falls and you can see them from water level there's just no describing how awesome and powerful nature is! The lines actually moved really quick especially for the amount of tourist that were there. The boat ride is around 20 minutes. The view of the falls from the American side is really good as well when you're riding by. If you're on the American side you can do the Maid of the Mist boat ride, they both take you to the same spot. American boat rides were blue ponchos while the Canadian side wears red. Great for an individual, couple or the whole family! Was not disappointed at all.

We booked a tour the night before for the following morning. It was easy to book online, and with…read moreconverting the price to USD we felt like it was a great price for the ticket. It was super easy to locate the meeting point for the boat. As soon as we walked past the main downtown area we saw the blue arches showing Niagara City Cruises. Online there was a disclaimer that even though you are booking a specific time you may need to wait past then to get onto the boat. We arrived at 10:20 for our 10:30 cruise and were promptly beginning out walk down towards the boat at 10:31. When you get to the meeting point for the boat you join a queue that then goes into the lift that will take you down to the boat. There are 2 lifts running at the same time so this process went quickly. Once we made it off of the lift we followed the signage for the departing boat. Before we joined the next queue to get onto the boat employees were handing out ponchos that were included in the ticket price. At this point there was a stand selling snacks and drinks. We did not take advantage of this at this time, so I cannot comment on the quality of the food. We conrinued to head towards the next queue which would lead us onto the boat. We had the option of riding on the top of the boat or the bottom, and we chose the top. It was quiet crowded up there but it did seem like no matter where you stood you had a view-and you were going to get soaked. We were absolutely drenched. They take you right to the bottom of the falls. It was an amazing experience that I am so glad that we did! After our trip I watched the later boats going to the falls and I was shocked at how close the boat actually takes you. At some point the most from the falls was so thick I couldn't see. It felt like we were in a rain storm and we were all cracking up and how crazy it was. This tour is 20 minutes which seems like the perfect amount of time to get drenched. We saw both falls, and no matter what side of the boat you are on you are going to have a great experience. Getting off of the boat was quick and easy. They offer recycling for the used ponchos. When you continue on you will run into the food and drink stands as well as ample seating and restrooms where you can regroup before continuing on. They do take your photo before you get onto the boat, and you have the option to buy it for $50 CAD. This include 2 8x10 prints and a digital download. They do add fun backgrounds to the photos, and they do look like there was some kind of editing done to make the image look a little finer. Converted to USD I thought it was a good price for a great souvenir. I will be hanging the photo in my house! We had very little interaction with the employees, which I feel was a result of them operating efficiently. We didn't have any hold-ups from the time we arrived to when we exited. At the end you queue for the lift to take you back up to the original booth for Niagara City Cruises. From there you can simply keep walking and enjoy the view of the falls from the trail. Quick, efficient, and no frills for a fair price.