This was a great experience from start to finish. Everything was well organized, the staff was…read morefriendly, and the views were absolutely incredible. Being that close to the falls really makes you appreciate how powerful and beautiful they are. If you're visiting Niagara Falls, this is definitely an experience worth doing. I'm glad I did it and would recommend it to anyone looking for a fun and memorable way to see the falls.

This excursion was a surprise I got for my guys when they went to Niagara Falls. I didn't even tell…read morethem about it until the night before, while they were at the hotel. I will admit I have never been out of the country, and Yelping was a little rougher for me when it came to restaurants. I just didn't know distances from the hotel to where I was looking for things to do. So, I left food to them. I had fun finding activities for them, and this boat ride ended up being another success on my scoreboard. You do have to schedule a time, but they ended up not checking the time, they just scanned the tickets I forwarded to my husband's email. Easy enough. So, FYI, the Canadian boat typically has more people on the cruise than the U.S. side. It was packed! Not sure how I would have like that, but those things don't bother them like they do me. They will get you very close to the falls, and you will get pretty wet, but they do give you a poncho before you leave on the cruise. The cruise was about 20 minutes for $42 Canadian dollars. It was definitely something they would do again. It was really easy for me to book. 9/24/25

Again one of those must do's while here in Niagara falls. Is…read moreit crowded? Yes but the lines move fast as there are plenty of boats. The provide a poncho (way better than the cave of the winds poncho, if you are doing both, save this one), the poncho of course is to protect you from the water, because that is what poncho's do. You have two choices here. 1) You can stay on the bottom deck of the boat, and I hear you can remain fairly dry, but I cannot attest to that as, you are at Niagara Falls, you should be on the top deck, getting wet! 2) The Top deck, the Upper decker, they have some seating up here, and great views. The boat navigates so that all sides of the boat get equal views of the falls and get to experience the massive mist generated, no it's not raining on you it's the falls. So, don't be one of those pushing into people/groups to get your shot, be patient you will get your turn. Yes there will be people taking selfies for the entire duration or groupies (not sure what its called if its more than 1), Yes they will claim part of the deck for the entire trip, this is easy resolved with a gentle nudge as they enjoy a small quick journey overboard and get the VIP experience. Wait no, don't actually do that, just ask people to move and/or take a picture of you with the falls in the background. Everyone was friendly!

This is a must do experience if visiting the Niagara Falls state park. How else can you get so…read moreclose to the majestic waterfalls? I mean there's also Cave of the Winds but that's a more intense experience. I decided to visit during late afternoon so there wasn't much of a crowd. They load the ships every 20 minutes or so as each trip takes about 20 minutes. Definitely wear waterproof clothing or clothing that easily dries if you can because from the knees down, it will get soaked and maybe the sleeves too. I put my phone into a waterproof bag to capture the ride and a good thing I did because otherwise it would've gotten drenched. Tickets can be pre-purchased online or day of. Check the hours before visiting as they change depending on the season. An elevator took me down to the bottom where I got my poncho and lined up to board the ship. Apparently these ponchos are thicker than the ones at Cave of the Winds (so the rumors say). I made sure to pull the hood on tight and secured it with the plastic strings and it definitely held up against the waterfall winds! I got a blue one when I visited but noticed the next day, they were handing out red ones (twinsies with the Canadian Hornblower). Top deck is the spot to be to get the best experience. The ship brings us by one of the falls that has a light mist blowing towards us with a gentle wind. Then as we got closer to Horseshoe Falls, boy could I feel the wind and mist blowing my poncho around. My sleeves, pants and shoes were drenched and the water was blowing so fast at me that I could barely see! It was actually so much fun to experience! How else can I get this close to the falls? Wearing sunglasses also helped to keep some of the water out of my eyes. The ship stayed there for quite a while before making a U turn to head back to land. It really felt like I was in the middle of a torrential downpour. Afterwards, take another elevator up to the observation deck to get another great view of the Niagara Falls. Honestly this was so much fun, I definitely want to try the Canadian version too next time! And maybe Cave of the Winds (on Goat Island).

Meh. Not great, not atrocious. Had higher hopes. Went in asking for recommendations from our guide,…read moreand she was not the most helpful. Speakers quiet and guide also quiet on the recommendations. She did not remind us of time limits and let us roam for too long. The speaker kept cutting in and out. I tried getting closer but that didn't even work!!!!! I don't not recommended this but I also don't think we got the best service. It was fun but it is what you make it so bring fun ass friends. i had fun!!! i would do it again!!

It is a lot of work, no motors to help for inclines The driver even had to get out of the…read moredrivers seat and push to get us started (and up hills - great guy).

Capt John was in great form today. He put us on walleye right off the bat. We limited out with a…read moreproblem. I've never had such a great experience on a charter. We left at exactly 6:30 am and we're catching trophies all day. I'm planning a second charter. Many of the other boats were calling John for advice all morning.

From the owner: Fishing Charters for Salmon and trout on the Niagara River and Bass and Walleye on Lake Erie with…read morethe #1 Guide service in the Niagara Region. 30 years experience. Capt John Delorenzo will provide you with a quality fishing charter at a reasonable price.

We did the Niagara Falls Canadian Side Tour with Skip the Line tickets - Asif was amazing!! Took…read moreall the stress out of driving, parking, standing in line (we didn't), where to go, what to do, where to stand, etc. He showed us "insider tips" and kept us on schedule without feeling rushed. He took tons of pictures of us as a family, kept us engaged, gave us lots of history, provided unlimited cold water (great during this heatwave!), took the trouble to learn our kids names, and gave his personal touch the entire time. We are extremely glad we booked with Asif and would highly recommend him to others!

Asif was very friendly and knowledgeable. Would highly recommend using his company. He does tours…read moreand limo services.

Experienced and entertaining tour guide " Johnny" money well spent, phenomenal view of Niagara…read morefalls at lunch , as expected misty boat ride to the falls,he gave us a insider tip on catching the train and we were able to squeeze in an aquarium adventure. Johnny says he speaks7 languages fluently, and 11 total. Slightly egomaniacal- most guests found him exceptionally funny, grateful for the breadth and depth of his knowledge

Zoom Tours do not deliver on the services they promise, they treat their customers disrespectfully,…read moreand once they have your money they don't care about you anymore. They operate under several company names (such as Royal Niagara Tours), and pair those false names with empty business addresses to hide from complaints, deflect enquiries to "whatever tour computer booked through" (our tour guide Ali's words), and try and confuse anyone who tries to chase them to get their money back. We bought tour tickets from the Royal Niagara Tours website for the Niagara Falls Winter Festival of Lights tour. Their website advertised several different packages with optional inclusions, of which we chose the most expensive package that included all the sights and dinner. The trip started off with confusion and chaos. The bus arrived late, the tour guide (Ali) didn't know who he was picking up, and didn't know what activities anyone was doing. After a speedy bus trip (including plenty of horn blasting) to Niagara, we were hastily pushed to do activities that weren't included in the itinerary we booked. We couldn't ask questions because the tour guide (Ali) was extremely dismissive and rude and brushed us off while continuing to shout at other tour members. He tried to excuse his disrespectful behaviour by saying "he naturally has a loud voice", and has "37 years of your experience" as an excuse for his dismissiveness. Afterwards the tour guide (Ali) demanded we pay him for the activities, on top of the tour we already paid for. Although we bought the most expensive tour package, we were given the same experience as people who paid for the cheapest tour package. As for the sightseeing and activities, we didn't see most of the things advertised. What we did see was via a quick drive by on the bus. Taking photos of the Winter Festival of Lights wasn't possible on a moving bus. We didn't go to Niagara-on-the-lake as advertised. Seeing the falls illuminated was from the bus while we were leaving. The Winter Festival of Lights fireworks show advertised was to start at 8pm, but our tour guide (Ali) rushed everyone on to the bus and left at 7:30pm, angrily shouting at us that the fireworks had ended (even though the restaurant staff confirmed the fireworks show happened the night before and would be happening again that night). There was no time to explore Clifton Hill as advertised, and we were told by our tour guide (Ali) that if we wanted to see it we should eat fast. There was no free time at all even though they advertised 2-3 hours of free time. But the worst part of all was the dinner experience. The group dinner table was in the back corner of the restaurant, where we could barely see Niagara Falls, and the table didn't have enough seats for all guests. While waiting for a solution my girlfriend politely asked if there was somewhere else we could sit instead, but our tour guide (Ali) raised his voice towards her and told her that she was just "complaining, complaining, complaining!". Once the restaurant staff brought some extra chairs we headed to the buffet, but our tour guide (Ali) literally jumped in front of my girlfriend, raising his voice once again and saying "so you're not eating now!?", to which we politely and calmly replied that "we are going to the buffet to get food", which received yet another raised voice response from our tour guide (Ali) of "then why are you taking your bags!?". This is the point where I asked for contact details to call the tour company, as our tour guides behaviour was becoming too much to tolerate. The tour company representative agreed to settle for a refund, and asked me to send an email detailing the issues, which I did, but not surprisingly, after 3 months of trying, they still neglect to respond or give us our refund. Unfortunately there is a word limit for this review, but overall this was one of the worst tour experiences we've ever been on. We paid a premium price for what was supposed to be a unique and special Winter Festival of Lights experience, we were rushed around in disorganised and confused chaos, we didn't receive the advertised package of experiences, and we were treated horribly by the tour guide (Ali). We could've had a better experience for half the price by booking our own bus to and from Niagara, buying our own tickets for experiences, buying our own dinner, and saving ourselves the poor treatment from a rude tour guide and scam your company. I would not recommend anyone to book through Royal Niagara Tours or Zoom Tours, and carefully investigate any Niagara Tour company before booking, as they will more than likely try to hide behind some other business name.

I had a great time. However I don't feel they added enough value for the cost of the tickets. If I…read morewas to do it over I would just do it without the tour. And putting up a sign to guilt people into a 20% tip is wrong when you're paying double the ticket price and I am sure you buy the tickets at a discounted rate. $160 for a $50 experience and then you want us to tip the driver over $25 is crazy.

Confusing and disrespectful. The business charges you for a free parking lot, charges you tourist…read morerates while pocketing the real rate, blames you for any mistakes and refuses to help get AirPods pinging to the bus, and just makes excuses to get rid of you instead of solving the situation.

If you've got 4-5 hours in Niagara Falls, this tour is your best way to hit all of the hot spots…read more They show you exactly where to go for great photo ops, plus fast track admissions to Maid of the Mist and trolley.

We loved the walking tour! Our guide Diane shared so much history and information about the falls…read moreand area. Met at Murray Street welcome center and tour included the power station, journey behind the falls and the voyage of the falls boat ride. Tour was about 2.5 hours. Meeting place close to most hotels. Loved no lines as guide got your tickets and you could get in without a wait.