Requested water delivery for our pool on a Sunday night, my pool was filled by 2:00 the next day…read more Great communication and professional and courteous staff. Highly recommend .

I inquired about a water delivery on sat July 5th and Adulberto responded right away. I was told he…read morecould fit us in on Monday, Our driver Noel was great he was filling our pool at 10am Monday. Great communication, Great service. I Highly recommend them.

Highly recommend! Called and Donna helped me schedule my water delivery. She was so pleasant and…read morehelpful. They not only were able to deliver our pool water quickly but were able to fit me in three days early as well. Lance was my delivery driver and he was great too! A+++++

2nd time in 12 years have had them fill my AB Pool, on time, clear, clean water, nice filks, no…read morecomplaints.

We have asked this company multiple times to please take old jugs with them when dropping h off new…read morewe have now even made signs so that they don't forget. They do not let us know when they are coming which is why we leave the signs. But they don't care about the signs or customers service obviously by leaving the new water jugs right in front of the sign and leaving the old ones inside while multiple people where in the building g and they would not have had to wait more then 5 seconds. Crappy business and crappy customer service. Use anyone else for your water needs because they will just give you headaches!

You may have to wait all day for them to show up as they have no delivery times or windows…read more Occasionally, they just don't show up and tell you they will deliver some other day. Service is with a national call center that has no way to contact the local company.

Culligan of Central New Hampshire has been servicing my water filtration system since they…read moreinstalled it. Replacing RO filters and delivering salt. My Bubble-UP system needed to be reset every 24 hours so I called for service. The technician replaced a diaphram making it worse and said he didn't know what was wrong but would contact the manufacturer. The system was left disabled. The tech said I would hear back in a couple of days. I never heard back so I called and didn't receive a return call. I have reached out to the office where they say thay will look into this and call back, they never do. I have tried a couple of times per week calling and still no call back. It has now been three weeks of no call back. I reached out to the owner but he has yet to return my phone call. Apparently this company has no intention of servicing what they sell.

I want to give Culligan of Central NH a great review and a huge thank-you for their fantastic…read morecustomer service. When I initially called for an appointment, I had misread my notes from a prior service call, and I inadvertently gave them the wrong info on what needed servicing on our system. Once they arrived, despite the job being different than they had anticipated (both in the time they needed plus not having all the parts in their truck), the technician completed the service call anyway and fixed everything perfectly. I felt terrible about my mistake and was apologetic about putting them off their schedule, but they never made me feel badly or that I had messed up their workday. Culligan of Central NH has always had great customer service from their office staff to their technicians, but in this case they went above and beyond, and I would highly recommend them to anyone.

I highly recommend this water supply for anything you need we had an emergency situation and they…read morewere beyond helpful I can't recommend this company enough this will be my go to choice in the future

I called then left message,Bob got back to me very quickly…read more Gave my specifics he told me when and in 3 days he filled my hot tub with already chlorinated water. Wonderful customer service and communication. Also great guy

I have used Bob's Pool Water for several years and Bob never disappoints. I called him to tell him…read morehow much water I needed and within days he was at my house filling the pool for the season. Bob is hard working, efficient and is a nice person too. I highly recommend using Bob"s Pool Water.

Wanted to support local business so switched from national water supply company. Had issues day…read moreone, and unrelated issues months 2-4 of no water deliveries with no communication. Seriously just don't. Good water, bad business.

Good water - TERRIBLE DELIVERY SERVICE. Miss a delivery and their solution is to just deliver the…read morenext month. Not next week, next month. Guess what, they missed that one too. This has gone on for 6-8 months at least. I've been beyond patient with them. They were getting worse and worse then they started not delivering at all last fall due to not being able to find a driver. They hired someone - NO change. Missed December, I called and told them I've had it - if they don't make their next delivery, I'm canceling. They delivered. Then proceeded to miss February. And missed March too. IF YOU CAN'T DO HOME DELIVERIES DON'T OFFER THE SERVICE. It's that simple.

So I will say this, the water and delivery of the water have been very good but without good…read morecustomer service a company can lose a lot of credibility. With that in mind here is my review. I'm in the process of moving and have set up to close out my account and have my dispenser and remaining bottles picked up on July 7th. I logged in a few days ago and the date it states for pick up is not the date I set for pickup. FYI the date says July 4th, that's right a holiday! I figured that it was a typo because I set pick up to be July 7th, which is the day I have had set for my regular bi-weekly deliveries. I logged in the next day which was July 5th and the date showing for pick up was now July 5th. So I tried calling but they were closed for the July 4th holiday. Here it is the 6th of July and I logged in again and guess what date is showing for pick up . . . yup July 6th! As I am writing this review I have been on the phone ON HOLD for over an hour waiting to talk to customer service. I've noticed that other reviews have given poor ratings due to this company's customer service. I have to admit another issue I have had with this company is I have called several times(I believe 3 total times) and requested to have only empties replaced and to not just keep delivering full bottles with no empties out to replace them. I'm just one person and I now have six 5 gallon water bottles which is way more than I need in a two week period! FYI still on hold. Also I want to say that I have tried several different numbers to try and get a customer service rep but they all end up in the same automated cue. This is ridiculous!

So I just want to say whoever is the route manager for 531 NH-10, Piermont, NH 03779 should be…read moreashamed of themselves and should prolly be fired. I've spent hours on the phone with crystal rock in hundreds of attempts to get water delivered. That last delivery we received was late may and haven't received any delivery for the month of June or July. Our well water isn't safe to drink only to bathe in, my family of 5 depends on this water. We watch the truck pass by our house but never stops..... What services am I actually paying for? Lies? I can go on forever with how many times the ball was dropped. Website is always down, no-one ever answers the phone, cant deliver water. I will never use your services again. Shame on me for giving your prolapse anus of a company another minute of my time. Die in a fire.