Great service and fair prices. The owner was knowledgeable and friendly. Will definitely be coming…read moreback.

The owner was super friendly, professional and helpful. I came in looking to sell two pieces and…read moreleft with a fair price for both and had a charming conversation, as well. The pieces there are beautiful, a lot of gorgeous loose gemstones and beautiful set jewelry as well. I don't know when i'll need to go back to a jewelry store but when I do, i'll come here first.

Great service and value. The shop is also quite fun to browse through. It is a hidden gem.read more

Amazing work- resized my Grandma's vintage ring to a larger fit since her ring size changed. It was…read moreintricate work and when done, looked great. Highly recommend

The staff was very friendly and professional. I took my watch in to get a battery and the service…read morewas lighting fast. I would highly recommend.

Should've known by the reviews. Don't get me wrong. Everyone was nice and very helpful, dog is…read morecute. However I should have known when she wouldn't answer my question about pricing. Considering the cost of my wedding band was a little less than $300 and the cost to replace the two diamonds that had fallen out and they had to rebuild 4 prongs for $192 it felt a bit of a robbery.

I read the reviews and made an appointment. Learned that…read moreBravo was recently voted an award as being the best in Carlsbad. Best decision I've made lately! Bravo helped me buy my wife of 30 years a beautiful new diamond ring. We had the pleasure of working with Ms. Raven and she presented so many wonderful options to go with. She did a terrific job recommending design options that looked best on my wife's hand. In short I'm going back soon to visit bravo to get their help in redesigning and repurposing the old ring.. Thanks Bravo Jewellers you really earned that award! Rick from Carlsbad

Bravo is truly incredible. I honestly don't even have the words. Katherine was an absolute saint…read moreand helped make a lifelong dream come true. I came in with a very special vision for my engagement ring and wanted to incorporate my maternal family members into a timeless design. We stopped by Bravo on a whim, with no intention of committing to anything, just to browse and gather ideas. From the moment we met Katherine, we were completely won over. She listened carefully, absorbed every detail of our feedback, and helped us bring the vision to life. I shared that I wanted to incorporate diamonds from both of my grandmothers' rings, and she absolutely exceeded every expectation. After trying on a few different shapes, we scheduled a second visit the following week. When we returned, Katherine had prepared full 3D renderings of three different designs based solely on what I had described verbally. She even had wax molds of all three so I could try on the shapes and sizes to truly understand how the ring would feel before finalizing the design. My fiancé ultimately surprised me with the ring of my dreams, and it was everything I could have ever hoped for. The centerpiece is a stunning, substantial oval diamond, with my grandmothers' diamonds beautifully cascading along the band. It is truly the most beautiful ring I have ever seen. I am beyond grateful for the care, creativity, and dedication the Bravo team put into every step of this process.

Young man waiting on me was rude, had a superior way about him and how he talked to me!read more

Something has happened to this place in the last 3 years...the owner has such a rude, condescending…read moreattitude and is honestly a jerk to his customers. He needs to learn that if he can't fix something, that it's ok to let the customer know...don't try to fix it and ruin the jewelry and then YELL at the customer when they're not happy. Super unprofessional and I'll let everyone know to skip this place if they want their jewelry intact and in excellent condition.

Brought in my grandmother's ring that I wanted resized so I could wear it. It was done quickly and…read morebeautifully. They even offered to clean another ring that I was wearing. Highly recommend.

If you are looking for professional, experienced, kind, friendly and prompt jewelers, Wayne and…read moreMaria at BGS Jewelers are the best! I've had a few pieces repaired and cleaned and they look fantastic, also, I was able to get a reasonable, one-day service! They are very easy to work with and will tell you honestly what can or cannot be done for your heirloom pieces. I also have my eye on a gorgeous necklace -we'll see! I recommend BGS Jewelers 100%!

I got my wedding and engagement rings resized significantly smaller and soldered together. The…read moreresult is BEAUTIFUL. $340 total, my rings are rose gold, lab created pink sapphire and diamonds. Also, they polished them beautifully and I can come back whenever I need to get them cleaned.

I want to start by saying my wife had high hopes for this place based on the reviews. There is a…read morepossibility that the company itself is still good, but unfortunately one employee completely ruined the experience for us. My wife was gifted older jewelry from her grandmother and wanted to have it appraised and possibly resized -- approximately 25 items. She booked the appointment online and was never informed of any appraisal or handling fees. When my wife, her cousin, and I arrived, we received no warm welcome whatsoever. We were about 15 minutes late due to being new to the area and accidentally going to the wrong location, and we apologized immediately. From that moment on, the older brunette woman who assisted us was rude and dismissive. There was no small talk, responses were short and snippy, and the overall customer service was very poor. When my wife asked for an estimate to sell some items and have a bracelet repaired and cleaned, the employee scoffed and said, "Just so you know, this is exactly why I asked how many items you had -- because we charge a fee." I explained that this fee should have been mentioned upfront or charged when the appointment was booked online. I also expressed that she had been rude since we walked in and made us feel completely unwelcome. Management may want to address customer service expectations with this employee. We had every intention of doing business here, but her attitude alone made us decide otherwise.

The nicest people you ever . This is a father and son run store…read more They are both so kind and helpful and make you feel happy to be there. Their jewelry is top quality and their service is amazing. We recently purchased a gorgeous wedding band from them. He was so fair and kind while working with us. They also gave me top dollar for some jewelry I didn't wear anymore. Highly recommend this place.

I live in Vista and had taken my grandfathers Rolex that was left to me after his passing. John was…read morevery patient and walked through everything with me.. the watch wasn't working. John gave me some options either open the watch do a full cleaning or send it in to Rolex... he had recommended that in order to certify the watch Rolex would need to see it... When I went back to pick up my watch to send it to Rolex not only did he fix my watch he also walked me through the process of shipping... Good customer service is hard to find these days. John and his staff are amazing! I Would absolutely be a return customer! Thanks so much John

Here at the store you can find many jewelry. I'd say maybe more of the antique, rugged look. But…read moreyou will also find some things that are shiny. You will also some charm and other gems if you were looking to make something on your own. Oh, and there are some handmade jewelry displayed in the store as well. You will also find a few pieces of furniture, some clothing, handmade soaps, baby items, wall decor, some awesome and unique looking light bulbs. I know I probably missed mentioning a lot more, so you'll have to take a trip and check out what they carry. I would like to mention that the prices are very reasonable. My last visit here the gal was very helpful and friendly. It's great to know that there is a place in town for some unique gift items. **There's only a handful of store front parking, but there is plenty of street parking.

Amazing store with tons of cute inexpensive treasures. They have a huge selection of charms!…read moreBeautiful handmade jewelry. Lots of unique gift items and country replicas of Western treasures from the past at reasonable prices.

My wife had a ring that was missing a small diamond and every one I talked to wanted no charge me…read morean outrageous price and had repair times of a few weeks. JJ Jewelers not only quoted me a fair price but did the work in about an hour. The workmen ship was beautiful and perfect and they were so nice to me. Honestly if you need something done they got you covered.

Came here to see about getting my necklace repaired. I needed a new clasp. The friendly woman…read morebehind the counter gave me options for the replacement. I picked the least expensive option. I started browsing the displays and she had already started working on the necklace and had it finished it minutes. Highly recommend JJ Jeweler for jewelry repair!