RUN! PMP, Inc is THE WORST company on the planet. In…read moreaddition to many other concerns I have about them ethically, I highly suspect they are stealing from my condo association's funds. Although I've been pleading to see receipts and requesting explanations for all the overpayments for over 4 months, Sherry Cadden (owner of PMP), has refused to furnish them - aside from an email with a handful of contracts, she called a "detailed report" where the sums don't match the fiscal budget whatsoever. Sherry has an excuse for everything and I believe she has influenced the elderly board members into "denying" my requests to see how the money is being allocated. Otherwise, why not just provide them? Also denied, was my request to see estimates from various vendors for different services throughout the complex. Sherry either doesn't obtain other estimates or chooses to contract with companies that charge an exorbitant amount of money for their services (i.e. snow removal this past winter was $8,000. I think it flurried twice and the parking lot is quite small.) A common excuse from her is, "That's what the board voted on" however, as a management company, she has a fiduciary responsibility to be giving sound financial advice and clearly that's not happening. This irresponsible spending from a company commonly results in kickbacks but, I can't say which is the case because she refuses to furnish estimates if they do exist. If you do have the misfortune of dealing with this company, keep all correspondence in writing because Sherry is a liar (and I don't use that term loosely).

Spoke to management and issues were resolved to the satisfaction of both parties. Issues were…read moreexplained that was not explained previously.

SO much to say! But I'll try to keep it short. I requested my house to be listed and the realtor I…read moreworked with was Sheri Bishop. To say she went above and beyond does not do her efforts justice. There were many problems with the buyers lender. She sorted things out time after time. She was always readily available and put out each "fire" as they arose. She anticipated my needs and concerns and many times addressed issues before I could even call to ask about them. This deal was a hard sinking ship from the beginning, and she kept it afloat every step of the way. Her commitment to her job and responsibilities is like nothing I've ever seen before! I feel I could have NEVER gotten the level of professionalism and commitment from any other person or company. She loves her job and her clients and it shows! If you are buying or selling? Look no further than Sheri Bishop with Home smart professionals. The value and level of service I received for the money it cost me seems unbelievable. I've bought and sold six homes in my life and have never received service such as I did here with Home smart and Sheri Bishop. I'm forever grateful!

We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

Exceptionally poor, slow-to-no response in simply scheduling an appointment. Took the time off of…read morework only to receive a call just before the difficult-to-schedule appointment to inform that the appointment was cancelled, claiming the one person in the entire company who could do this work was out sick. They would not return the (steep, expensive, overpriced) deposit via the card they charged upon our request, instead saying they could send another person same-day as the appointment after all -- despite supposedly having only one staffer specializing in the particular work we had scheduled out sick (the things that make you go hmm...). Gut feeling told me not to trust their work at that point. The company being too cheap to pay the transaction fee to refund the card they charged for the deposit, instead they issued a refund check needing to be cashed at their specific bank. Absolute refusal to refund the card we paid the deposit with. We cashed the check same day, questioning whether the company had even enough cash on hand to refund us (not a joke). Instead of apologizing for the whole miserable ordeal as business and customer service etiquette would dictate, instead they demeaned us for becoming upset over some really seriously bad bad bad customer service.

Working with Vicki was an absolute dream. As first-time homebuyers, we had a lot of questions, and…read moreshe was so sweet, patient, and incredibly informative throughout the entire process. She guided us every step of the way and made what could have been a stressful experience feel easy and exciting. Her thoughtfulness even showed at the very end with such a sweet gift that meant so much to us. We couldn't be more thankful for her help in finding our first home, and we would recommend Vicki to absolutely anyone!

We have used Vicki multiple times to purchase many different properties, She is…read morefantastic,knowledgeable, and dependable. Some of the properties were straight forward, others were foreclosures or short sales. Every single time Vicki walked us thru, she took care of any problems that arose, kept us informed of each step. If you are a first time home buyer or someone that has purchased properties in the past, Vicki Antonelli is the person you want to represent you as a buyer or a seller.

Jeff Brooks was a pleasure to work with on our purchase in Newport. He brought strong local…read moreknowledge of Newport and Aquidneck Island, communicated clearly at every stage, and helped guide the transaction from start to finish with professionalism and a calm, steady approach. Buying a home is rarely simple, but Jeff made the process feel organized and manageable. He was responsive, thoughtful, and a strong advocate for us throughout. We especially appreciated his market knowledge, practical guidance, and ability to keep everything moving toward a successful closing. We're very grateful for his help and would absolutely recommend Jeff to anyone looking to buy in Newport or the surrounding area.

My husband and I worked with Jeff on purchasing a home on Aquidneck Island. Having been brought up…read moreon the island, Jeff is really knowledgeable about every aspect of it. He provides a wealth of information concerning specific neighborhoods, town issues, and appropriate comparables. He's a good listener, and when we asked questions, we received thoughtful, substantive answers. Jeff is also very accessible, and very personable. When we called (which was often) Jeff always picked up the phone. When we wanted to see a home, Jeff would be available to show it on our schedule. All of our discussions were pleasant, and we felt confident in Jeff's opinions and suggestions, both as to the pros and cons of a specific home and to the strategy for negotiating our purchase. Overall it was a great experience using Jeff as our realtor, and we would highly recommend his services to others.

I can't say enough about John and his Company A-1 Quality Install. always in contact. came and put…read moremy pool liner in. Here on time Did a terrific job and went above and beyond going to pool store to find hoses for the filter. Cleaned up every bit of the mess. I highly recommend this Company. Thank you, my liner looks great.

Five Stars for A-1 Quality Installs! If I could give more I would!…read more John and his team are true professionals! My mom had a pool installed by another company that unfortunately did a terrible job. The situation was a mess. Thankfully, John came to the rescue. He and his team evaluated the damage, clearly explained everything my mom would need to replace, and got to work right away. John was prompt, professional, and very reasonably priced. In just two short visits, they completely turned things around. The pool now looks amazing! Huge thanks to A-1 Quality Installs for saving the day. I'll definitely be referring you to all our family and friends! (Check out the photos -- Top/Left shows the original mess, and Bottom/Right shows A-1's magic touch!)

Energy assessment --tech was on time, did a very thorough job, explained very concisely. I will…read moremove ahead with the suggestions he made. Overall a pleasant and informative experience. Next steps to schedule contractor.

Rise started work on installing insulation in in my home in mid March of 2025. The first group they…read moresent, Energy Geeks, started work and the manager of the group advised he had plans and would be back to finish the following week. A little while later he advised they did all they could but found a leak in the roof and mold in the eves and crawl space and couldn't continue the work upstairs but finished the lower level ( easy to access) and that I would need mold remediation and roof leak fixed before the eves/ crawl space could be done. We just had a new roof put on ( roofing company came out for 3 hours, no leak). Had mold remediation company come out and no mold ( waste of additional money). Had to wait until the first week in July of 2025 to have a different crew come out as I advised I did not want the same crew. A new crew came out and did the work , no issues and advised it was difficult but not impossible to do and that was probably the issue with the original crew. Why couldn't they be honest and say they didn't feel comfortable doing it, it was too tight for them? I had taken out a loan to have the work done and you must have check in hand to have the work done, the work was completed for$615.00 less than what the check was for due to the original quote. Here we are August of 2026, 15 months after the work was done and the difference still has not been paid to the credit union or myself. I have reached out to RISE more than 10 times trying to have the issue resolved and there is always a different excuse, even so far as to say checks in the mail. I was advised they see the over payment and a refund is due. I am still waiting for the difference to be refunded. Would you wait this long for payment RISE? DO NOT PAY THESE PEOPLE WITH A CHECK UNLESS ITS THE EXACT AMOUNT! You will not get a speedy refund! Strange way to "help" people!