1. Nexus Pain Care

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Rockwall, TX

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Nexus Pain Care

5.0 (1 review)
Closed • 9:00 am - 3:00 pm

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People searched for Pain Management 101 times last month within 15 miles of this business.

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Racz Pain Centers: Tibor Racz, MD

Racz Pain Centers: Tibor Racz, MD

1.0(3 reviews)
3.9 mi

I've been a patient for the last 2.5 years. The office staff seems to be a revolving door,…read moreappointments are always at least 15 minutes late to start and calls arent returned. My records have been misplaced or unavailable multiple times. Recently, I was scheduled for a procedure, tried to contact the office multiple times but no response. Drove to the office, received a pamphlet describing the procedure to be performed. The pamphlet described a procedure that I wasn't familiar with, hadn't discussed with Dr Racz and hadn't approved. I cancelled the procedure due to uncertainty. After bringing these issues to Dr Racz, he became angry and suggested I may need a new Dr, I agreed. I reccomend avoiding this practice.

Dr Racz treated me for 20 years for chronic back and neck pain. That meant opioids, steroid…read moreinjections. The injections made very little difference. That left narcotic pain meds and muscle relaxers. he finally convinced me to put in a pain stimulator. Very bad decision. Didn't work a single bit!! Had it removed due to inability to have MRI with the device. He removed the battery but didn't tell me until after surgery that he had left all the leads in. Had to have them removed by a different surgeon. Dr Racz is a very good looking and charming physician. That alone cannot balance out the rudeness from his staff, calls never returned, no matter how urgent your need. I find it very unprofessional to have a receptionist sitting at her desk eating a full serving of BBQ chicken wings!! I ended up with surgery by an orthopedist. After recovering and going back to see Dr Racz he started yelling at me because he hadn't received records from the surgeon. Another case of his staff never returning calls and sending necessary info to the orthopedists. He felt 3 attempts were enough. Thank goodness Miss Peggy has retired!! Vicki 4-1-2024

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Racz Pain Centers: Tibor Racz, MD - Tibor Racz, MD - Optimal Pain and Regenerative Medicine

Tibor Racz, MD - Optimal Pain and Regenerative Medicine

Racz Pain Centers: Tibor Racz, MD

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Digestive Health Associations of Texas - This is the doctor I was supposed to see and according to the assistant manager she's really strict to her appointments.

Digestive Health Associations of Texas

1.6(14 reviews)
3.1 mi

I had an appointment here and was not impressed with the facility or the nurses on staff…read more It is a shared waiting room with a pediatrics office but it seemed most patients were there for digestive health When I was called back they said Jessica come on back and I was walking the nurse stopped me abruptly in the doorway and shoved the thermometer to my forehead to take my temperature which caused me to stumble a bit as I was not expecting it. She could have prefaced it by saying hi we will take your temperature then head on back and I would have been prepared. When we got back the same nurse asked who my PCP was and they immediately asked if that person was located in Oak cliff? I am in Rockwall for this appointment.. what made you assume I would be a local to oak cliff? The doctor seems knowledgeable and I will follow up with him but I will be looking for an office of higher caliber The doctor ordered labs and said the nurse would be back. When she came she said the exit is this way and I had to ask about the labs as she did not remember. They were timely which I appreciated.

The doctor is excellent, but unfortunately the office staff has been extremely disappointing…read more If you need to cancel or reschedule an appointment, be prepared to go in person if possible. Calling is incredibly frustrating,most of the time you can't even leave a voicemail, and when you are able to leave a message and request a callback, no one returns your call. They also fail to cancel or reschedule appointments, despite your attempts to contact them. To make matters worse, when the appointment date arrives, they still charge you a cancellation or no-show fee. Even if you provide screenshots showing multiple attempts to reach the office, they still hold you responsible for the fee. Based on the number of reviews mentioning these same issues, this doesn't appear to be an isolated experience. The physician deserves much better office support because the staff's poor communication overshadows what is otherwise excellent medical care.

Nexus Pain Care - painmanagement - Updated October 2026

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