I've been a patient for the last 2.5 years. The office staff seems to be a revolving door,…read moreappointments are always at least 15 minutes late to start and calls arent returned. My records have been misplaced or unavailable multiple times. Recently, I was scheduled for a procedure, tried to contact the office multiple times but no response. Drove to the office, received a pamphlet describing the procedure to be performed. The pamphlet described a procedure that I wasn't familiar with, hadn't discussed with Dr Racz and hadn't approved. I cancelled the procedure due to uncertainty. After bringing these issues to Dr Racz, he became angry and suggested I may need a new Dr, I agreed. I reccomend avoiding this practice.

Dr Racz treated me for 20 years for chronic back and neck pain. That meant opioids, steroid…read moreinjections. The injections made very little difference. That left narcotic pain meds and muscle relaxers. he finally convinced me to put in a pain stimulator. Very bad decision. Didn't work a single bit!! Had it removed due to inability to have MRI with the device. He removed the battery but didn't tell me until after surgery that he had left all the leads in. Had to have them removed by a different surgeon. Dr Racz is a very good looking and charming physician. That alone cannot balance out the rudeness from his staff, calls never returned, no matter how urgent your need. I find it very unprofessional to have a receptionist sitting at her desk eating a full serving of BBQ chicken wings!! I ended up with surgery by an orthopedist. After recovering and going back to see Dr Racz he started yelling at me because he hadn't received records from the surgeon. Another case of his staff never returning calls and sending necessary info to the orthopedists. He felt 3 attempts were enough. Thank goodness Miss Peggy has retired!! Vicki 4-1-2024

The best! Having had a pain management place in NJ, this place is far and wide better than the one…read morein NJ! They are much more compassionate, they LISTEN TO YOU, and since they are in the same building as my spine doctor, they have all my medical information right there and can see and also do consultations with my other doctor concerning pain management. Love Dr. Konen, and all the staff there they are great! From the front desk to in the back staff to the doctor or NP, you get the care and compassion you should have with severe pain!

Unimpressed! I saw Dr Ju who performed my second surgery. I was in the hospital for 7 days and…read morenever saw his face post surgery. I went back to him post op and told him multiple times that I had even more pain. All he said was that "his work was perfect". He never sought answers for me. After choosing yet another opinion, I have had another surgery to correct his "perfect work. The office staff is also very rude! I highly recommend that you go elsewhere!

Zero percent impressed with this office!!!! My Dad has been in severe back pain for several months…read morenow. After he was finally able to get in, they sent him to another place to get imaging (which is fine). They had an appointment one week later to go over imaging and discuss what can be done to help. The imaging facility wasn't able to get the image that was needed, but did get a different type. They show up for the follow up appointment, and they don't have them scheduled BUT my mom has the text confirming the appointment. They apologize and say they will see him. After getting to the room the nurse tells them they didn't receive any imaging from the place they sent them too, and that there is nothing they can do....NO empathy and not a care in the world that this could be frustrating to someone is LOTS of pain. She goes to chat with the Dr., because why would he care to take the time to come in himself and talk to a patient??? This office AND the place they sent them to for imaging completely dropped the ball. I understand that without imaging the Dr. can't see things, BUT all it takes is having a good bed side manner, taking 5-10 minutes of your time to actually talk to your patient yourself (NOT your rude nurse), and show a little understanding, and this situation would have been so much better....frustrating still, but better. Save your time and go somewhere else!

My mom has a history of significant back and neck issues. She has had to work with several doctors…read moreover the past 20-30 years. She was very apprehensive about seeing someone new. We had to make sure she had pain management coverage while she underwent cancer surgery here in Texas. Dr. Rahman was absolutely wonderful with my mom. He could not have been nicer, kinder and professional with her. The staff is wonderful, efficient and friendly. Parking was easy and the facility was very clean and modern. I wouldn't hesitate to go there myself, especially given how I have seen with him interact with my mom.

From the owner: At Nexus Pain Care, our goal is to provide exceptional care to our patients to improve their…read morequality of life by managing their pain. To learn more about our mission, call our office in Rockwall, Texas, at (972) 498-1100. You may set up your appointment by calling us or request an appointment online.

Coming to Verdure Wellness for Hypnotherapy has been an enlightening experience. The moment I…read morewalked in the door I was greeted with such love. The space is very clean & welcoming, while creating the perfect environment for one to open up. I've had nothing but wonderful experiences with my Hypnotherapy sessions and I am grateful to have found Verdure Wellness.

I can't believe they treated my mom like a budoo doll with a practitioner trying to withdraw her…read moreblood. Now her hand is swollen I even think they pinched a nerve and that's why she is under so much pain I wish I could post pictures of her swollen hand so you all can see that. You shouldn't allow practitioners to learn using elders when their veins are more delicate and frail. My Mom is 87 years old and all she's been doing is suffering after that horrible experience with that stupid nurse. We are going on Monday morning to show them what they have done to my mom. Don't be stupid to use elders as your guinea pigs. On elders you should use the most experience nurses in order to avoid this reviews. Have more empathy tours the elders ok. Or many more will complain

I had a very upsetting and unprofessional experience at Orthopedics of Rockwall on Ridge Road…read moreduring my recent appointment. I arrived on time, completed my paperwork, and was initially assisted by kind and professional staff. However, while being escorted for x-rays, a male x-ray technician (name unknown) entered the room and began yelling at me aggressively because I was briefly on my phone while ending a work-related call. His tone was loud, hostile, and intimidating. I asked him calmly not to speak to me that way, but he continued yelling and then stormed out of the room. I felt frightened, shaken, and unsafe. No patient should ever be spoken to in that manner--especially in a medical setting. The behavior was completely inappropriate and unprofessional. The technician who completed the x-rays was apologetic, and the doctor later apologized as well, which I appreciate. However, that does not excuse the initial interaction. Policies can be enforced without yelling or intimidating patients. This experience left me visibly upset and crying, and it took time for me to regain my composure. I am sharing this because no one should feel threatened or afraid during a medical visit. I hope management takes this seriously and addresses staff conduct so other patients do not have a similar experience.