Exceptional Travel Planning and Customer Service!…read more I needed help arranging a trip to Rhode Island and, quite honestly, I put Mine Seckler from Tour & Travel through a difficult task! I initially thought taking my mom to Rhode Island for a wedding would be easy. Well... it was anything but. I tried arranging everything myself, but the more details I worked through, the more complicated it became. I finally threw my hands up and called the expert......Mine at Tour & Travel. From the very beginning, Mine took care of everything. She put together a comfortable travel package while keeping in mind that I was traveling with my elderly mom. She paid attention to every little detail, including things I never would have thought about. She then walked me through the entire itinerary and explained everything clearly. Just like that, my worries were gone! Our travel weekend went off without a hitch. I can't tell you how nice it is to travel without constantly worrying about the details. Mine made the entire experience easy, comfortable, and enjoyable, and she helped turn what could have been a stressful trip into a wonderful experience that my mom and I will remember and talk about for years. Thank you, Mine, and the entire Tour & Travel team! You have a customer for life!

Mine- I've been wanting to text you to thank you so much for planning the perfect trip for us. You…read morewere so easy to work with and planned so many details out, adjusting plans when I had changes with such professionalism! And I didn't expect that you would actually track our trip as we were on it and support us when needed. It was extraordinary! I thought I'd share a few photos from our trip and I've sent a gratuity to thank you for going above and beyond!

This is the travel agency to go to especially for last minute international travel or for any trips…read morefor that matter. This agency is very reliable, gets the best deals for their clients and gives you up to date information as your flight approaches. Esther Briones is their expert, friendly, resourceful travel agent who I always call for help. She has given me the best customer service, very helpful, accommodating to me and has met all my travel needs. She goes beyond my expectations. I highly recommend Rajah Tours.

My passport was expired and i need to go home asap in the Philippines. She was so helpful to give…read moreme information how to get a travel document. She even booked me immediately far less cheaper than what i was inquiring from other airline ticketing agents. She also did an extra mile to call me in the Philippines if i was able to get my passport done. Thanks Nini. I highly reccomend.

These guys... wow…read more Was scheduled to travel in February, and had planned on renewing once back due to uncertainty of timing and the process, then resort renovation ran over, did not open and we did not end up traveling. Couple weeks later, unscheduled need to travel international appeared on short notice and well, now the crunch right? Not at all, quick search of reviews on Yelp and found Stephen and Aaron, just about a week start to finish for these two miracle workers. Solid, clear communication throughout, reasonable fees and a turnaround that removed all the stress around renewal and away we go! Could not have been easier or smoother. Thanks guys!!!

Stephen saved my trip in September. Just saw my passport was about to expire and my trip in…read moreSeptember is all set and paid for. Stephen got my new passport to me in a week. Awesome service from the start of the process. It was a breeze. Thanks guys for the great service!!

I have worked with Jason 8 times over the last 15 years and have never had any issues, any changes…read morethat occurred he was always available.

Don't waste your time. I contacted them to find flights…read more Provided all requested information. Was contacted once by Emma. Then I never heard back. Never got one quote. Sent several emails and was ghosted. No reply at all. Terrible customer service. Contact other compan

Madlen is the most phenomenal travel agent. She planned our honeymoon to Bora Bora, our anniversary…read moretrip to Costa Rica and now multiple family trips to Hawaii. She knows her stuff and it is so great to have every detail always taken care of from a-z. Madlen has always treated us like family and she makes sure that every trip she plans for us is the pinnacle of perfection. We are getting ready to go to Hawaii and she has been instrumental in getting this next vacation planned for us. Our family has found our awesome go to travel agent!

Admittedly, we knew nothing about travel. I'm sure we were a pain to deal with having so many…read morequestions. I had asked for us to be kept busy, which we were - booked onto many tours that the hotels apparently bundle for agents. My biggest complaint is regarding the hotel in Paris, which we were told was in Montmartre, but which was actually right by Gare du Nord station - and in fact, if you look up our hotel it is listed as being in Gare du Nord; an apparently notoriously shady area with tons of pick-pockets. After 5 nights, 1 stolen wallet, and 1 stolen cell phone, we requested to be relocated by our agent. Within an hour, she told us it was impossible. Perhaps she checked every hotel in Paris in less than an hour, and truly there were no options, but she never should have put us there to begin with. Her advice was to take a cab from then on in order to be safer, avoid the graffiti-ridden, shady-looking character littered streets, and nearby metro (adding a great unplanned expense to our trip). When the cab we ordered didn't come in time to take us to a scheduled tour, and I tried to reach her for help, much too late, she said we should have ordered the cab 48 hours in advance (we didn't even have 48 hours notice that we couldn't move hotels) - that since I spent some time in Paris with my daughter 20 years ago, I should have known that. Every single person who found out where we were staying gasped, and said it was a terrible and unsafe location, no surprise we were robbed...twice - restaurant owners, the police, our friend who lives in the countryside in France, fellow travelers on tours. So, why would our travel agent not know? I wouldn't use this agency again, because I feel if an agent is unfamiliar with an area, they owe it to clients to insure their safety by finding out which areas are best, and which are dangerous. That seems basic to me.

I had my reservations about the various companies that offer cheap business class flights around…read morethe world - it's a lot easier to trust Kayak... but Gabe was great at explaining all our options and the various costs for each. In the end, we purchased a direct flight from Sydney and about $2,800, which I will use for hotel upgrade in Sydney. The entire process took a few emails and a couple of phone calls to feel fully comfortable that I'm getting a good deal for this trip. Thanks Gabe, I will definitely shoot you my future itinerary requests.

Have used Fox Flights and Mark for trips to Thailand and Paris. Could not have been happier…read more Slightly more $, but we got the flights that worked best for us, and saved thousands doing so.

I was a walk-in yesterday to authenticate some important legal documents in Chinese. Appointments…read moreare usually available online 5 weeks away but my matter was urgent. Given the bad reviews online I thought it was going to be a disorganized process and unbearable long wait. It wasn't that way at all. They take 15 walk-ins every morning. I arrived 8:15am was number 7. Any by 9 am all of us were up on the second floor waiting to be processed. Two windows were open and they were both nice and courteous (I listened in on the people ahead of me). It took 30 minutes to process all my papers that need notarized and I was out by 9:45 am. I was given a receipt and told to return in two weeks to pick up the notarized documents. No need to make appointment just show the receipt to the guard. The place is definitely an upgrade from the old Montgomery location. Seats were comfortable and it was very roomy. Bring a book to read and chill. Have some patience and you will get your questions answered.

Terrible experience so far. The security guard is unreasonably condescending and rude. Taiwan is a…read morevery friendly place. Why do they hire such a rude and unprofessional individual to work at their consulate in a major US city? The location is at a relatively nice area of San Francisco and it's convenient with public transportation, but the office has very limited window of operations.