I was recommended by a trusted friend to work with Robin at Arcwest. I spoke with several…read morearchitects and was very comfortable with Robin and his approach. As we moved through the project they were there to help and answer questions as needed. I have and will continue to give their name to people looking to build.

Todd Heirls and the other professionals at ARCWest were so wonderful to work with - personable,…read moreintelligent, responsive and very fair with their pricing. I had to hire an architect to help me with my basement remodel and transition into a rental unit/mother in law suite. I know it wasn't a huge project, but they still treated me with so much care and prioritized my job as if it was. They treated me with so much courtesy and competence, that I had to write a review. It's so very refreshing to deal with true professionals! Fairly priced, great customer service. I have an architect for life now!

I was impressed with Gerou & Associates, especially Phil Gerou and Melissa Baker. They were both…read moreprofessional, friendly, and went above and beyond what was expected. There were challenges in dealing with permitting in Clear Creek County, but Phil and Melissa handled the issues with patience and timeliness. I highly recommend this firm for your architectural needs.

Would certainly recommend this architectural firm. Great to work with and very professional!read more

Lance remodeled my kitchen, bathrooms and our patios at our old house. We will absolutely work with…read morehis team again they were always on time, I felt safe having them in my home, and their craftsmanship was stellar. He wasn't the cheapest bid I received but I think you get what you pay for with contractors. I recommend him all the time to friends and family.

We worked with Nate Wickham Design on a complete renovation and expansion of our mid-century home,…read moreand the results exceeded every expectation. Nate brought a rare combination of artistic intuition and practical know-how that made us feel confident from the very first meeting. He really took the time to understand how we lived and what we valued, then translated that into a design that felt both beautiful and deeply personal. Communication was clear and consistent throughout, and Nate was always open to feedback without ever compromising the integrity of the overall vision. His attention to detail (especially around natural light and flow between rooms) transformed our space in ways we hadn't even thought possible. If you're looking for a designer who listens, innovates, and truly cares about the end result, I can't recommend Nate Wickham enough.

I have worked and mentored Nate for more than 10 years. He is very talented and creative and…read moreestablishes a professional but warm relationship with clients. He is also very dedicated to expanding his knowledge in architectural and related fields. I am fully confident in his capabilities!

We are neighbors of a home renovated by Story Renovation in Denver. We are now dealing with a…read moreporta-potty unable to be cleaned. Why? Scaffolding is blocking the driveway to it. We called Fuzion and the on-site manager and owner of said property. The porta-potty was moved near our master bedroom so we can smell human waste in our home. We have an evaporative cooler. So, windows must be open. Right now our house is inching up to 89 degrees.

We had such a wonderful experience working with Story renovations on our home addition! The design…read moreteam took our vision and added suggestions here and there that helped make the space feel perfect! They were detail oriented and quick to respond when we had questions. The construction team was reliable and we finished the project on time!!!!! A big thanks to Bob for his attention to detail and remarkable craftsmanship! We're so thrilled the way our home turned out and many thanks to Story Renovations! I wish I could add photos!!

Beyond horrible experience from start to "finish" on a multi-million dollar project in Boulder. We…read morehave built multiple very high-end homes over the years and this company was a next level nightmare to work with and their final work product was embarrassing. They have no pride in their work quality and they can't keep their employees long-term. Their project managers and owners couldn't care less about quality control, its all about the money. We had 5 project managers over the course of our 15 month whole house remodel, as well as numerous designers and numerous site managers. When no one is staying at the company, no one cares about the quality of their work and "craftsmanship" isn't even on the table. Most of their subs are clearly the "cheapest option", with a few exceptions. On all of our previous home builds, we became friends with many of the subs and it made the project feel special... with Factor, you will get strictly reprimanded for even speaking with their subs... very unusual, but it makes sense after the fact. All of the subs and employees are very nervous and it is clear that the owners manage through fear. In fact, we demanded that one of their owners not step foot on our property after a particularly aggressive interaction near the end of the project. After "substantial completion" the issues and problems with their work were seemingly endless and it quickly became clear that Factor simply couldn't handle it. Their work quality is embarrassingly bad. Feel free to reach out and I can share hundreds of pictures. We ended up having to hire another high-end Boulder contractor, at a very significant cost, after "substantial completion" to finish the job correctly, as Factor is incapable of producing the level of true quality and craftsmanship expected in a high-end build. Anyone can select expensive materials... it is the installation and fine finish work that sets the best apart from the rest. If you have been around high quality construction and finish work, you will be massively disappointed with Factor's final product. Many of the issues we have run into you wouldn't even find in low end tract home construction, much less high-end luxury construction. Don't get fooled by their beautiful social media posts and slick sales job... Ask yourself, why does this company need to advertise so aggressively, when all the top luxury contractors in Boulder have a waitlist based purely on referrals and word of mouth? Shortly after we signed the construction contract and made our first payment, it quickly became evident that we made an epic mistake working with Factor. The best part of our entire project was the huge relief we felt after parting ways with Factor and, hopefully, never seeing them again. We would not let these charlatans on our property ever again. FYI, it's hard to find bad reviews online because Factor blocks pissed off clients and scrubs their social media incessantly. All of our negative comments and reviews on Facebook, Instagram and Houzz have been blocked or erased. If you ask around town a bit, you'll quickly find that our experience is not unique. Update August 2026: To repair all of the poor workmanship in our home, we engaged a high-end contractor in Boulder to finish the job right. Factor refused to complete their punchlist to our satisfaction and they frankly lacked the skillset to work at that level. After inspecting Factor's work with true high-end contractors, the scope of work was massive. Between the work that needed to be completed by the new contractor and a few specialty groups, we have spent over $160k fixing Factor's substandard work. Drywall, flooring, doors, trim, windows, plumbing, roofing, HVAC, electrical, paint, cabinetry, tile, etc. The depth of Factor's incompetence was truly profound. We spent well over $2.5m with Factor, for a high-end whole home remodel that went to the studs... they are charlatans at best. On bright side, the new contractor, and their subs, were a true delight to work with, professional, and their final work product was ultra-high quality!

I have spent a considerable amount of time thinking about how to best review our home renovation…read morethat Factor partnered with us on. This project has been a journey to say the least. Together we spent over a year spread across design, demo, and renovation and this was no small project, encompassing the entire first floor of our house including: full kitchen renovation, moving structural walls, designing a new floor above our lofted family room, and adding a full covered patio. Knowing the size and complexity of the project we interviewed over 10 firms across Denver and it was clear that Factor had the skills, knowledge, and institutional structure to complete this project. At the end of it all I can confidently say that I would never consider anyone other than Josh, Kent, and Factor to work with in the future. Factor far exceeded all the expectations that we had going into this project. Josh worked with us to lead the design, and we went through multiple iterations of the layout before deciding on the final plans. At no point was there pressure from the Factor team to make a final decision that didn't feel right. I never knew there were so many ways to orient a kitchen, but I am certain Factor presented every last one to us, ensuring that we had the best layout possible. Adding onto the complexity of the renovation we moved a structural wall, took out a wall and added a large glass slider that transitioned into a new covered patio. Factor designed everything to seamlessly flow from one space to another and a great deal of thought was put into how to best optimize the space. Following the design the construction phase of the project was incredibly seamless. Was it painless, no... no construction is painless, but Factor never missed a beat even when faced with unknown obstacles. They quickly solved problems with excellent solutions that were time and cost effective. Ultimately, they took our vision and translated it into a spectacular home. The quality of the project was the most impressive part. Josh and Kent refused to compromise on quality. Every aspect of the renovation was closely overseen, and any small imperfection was addressed. It was comforting to know that it was not dependent on us to oversee quality and that the entire Factor team was focused on this. We are most thankful for our onsite manager Jody who had unparalleled communication and was an advocate for ensuring that nothing was overlooked. We were impressed with his integrity, level headedness, and ingenuity to find solutions to day to day speed bumps. Looking back, I cannot speak highly enough about the entire Factor team. My wife and I both work demanding jobs and we knew that we would not have time to closely oversee a project. It was comforting to have an entire team committed to ensuring the project was perfect. I had and continue to have complete confidence that Josh and Kent operate at a level above other design and build companies. They hold themselves and their staff to a standard that I have not experienced in the construction industry. I also know that anyone who has the opportunity to work with them will not be disappointed. I hope that you choose to move forward with Josh and Kent and they can connect you with us if you need further recommendations. I've included before and after photos so you can see the transition Factor created.

Susan was great in reviewing any and all the structural issues with the home we were purchasing…read more Having that information was crucial before buying. I highly recommend this company!

When I was purchasing my home, my general inspector noted various foundation issues in his report,…read moreand recommended that I have a structural engineer come and inspect as well. I raised this as an inspection objection, and the seller decided to hire Susan to come out and inspect. She refuted and confirmed different issues raised by the general inspector, and then the seller collected quotes for the work she recommended, and gave me a concession for that work -- about $8k. Fast forward to 7.5 years later when I was selling the home -- the buyers decided to have Susan McGourty come back out. She told them that the foundation work was not performed properly, and gave them a verbal estimate of $50k in repairs for the house, apparently without giving them any written report, which they said that she would charge for if we wanted it. We got the buyer's permission to speak with her, and she acknowledged that the original work was not done properly, saying that she knew the mason who performed the work, and that he does "good work" but that he just wasn't the right person for the job. I asked her why she quoted over 5 times the original repair cost, and she acknowledged that there were additional issues raised. I asked why she did not raised those issues 7.5 years ago, surely they weren't knew, and she became flippant at this point, saying that "I was only hired to address the issues the general inspector raised". When I objected saying that despite the seller commissioning her, it was my general inspector's report, and I'd been living there for 7.5 years with these issues, she cut me off and said simply "I work for the people who are paying me, just like you." Ma'am, you don't know me. I'm an engineer too, and actually, the customers who I work for and the people who pay me are entirely different individuals, as is the case for probably the majority of the country. But more importantly, as a PE, you should know that your obligations are to the safety, health, and welfare of the public and persons who will be impacted by the work you're performing. I was absolutely shocked at her candor and unprofessional conduct. DO NOT RECOMMEND.