After a terrible experience with Cadillac of Portland, I was looking for a service department I…read morecould actually trust with my Cadillac Escalade. After doing some research, I decided to give Lum's GMC a try for my engine recall, and I am so glad I did. From the very beginning, my service advisor, Shaun, was absolutely outstanding. His communication was excellent, he kept me informed throughout the entire process, and I genuinely felt like my vehicle was in good hands. Customer service like his is hard to find, and he made a stressful situation much easier. I do want to mention that after the new engine was installed, my Escalade ended up stranded on the side of the road because a technician had accidentally forgotten to reconnect a clamp on a reservoir. While that was certainly frustrating, what truly impressed me was how Lum's handled the situation. I called and left a message, and their team immediately stepped up. They arranged to have my vehicle towed back to the shop on a Saturday, quickly diagnosed and corrected the issue, and then went above and beyond by personally delivering my vehicle back to me because of the inconvenience. Mistakes can happen anywhere, but a company's true character is shown by how they respond when something goes wrong. Lum's GMC handled it with professionalism, accountability, and genuine care. Because of Shaun and the way the entire team took ownership of the situation, I have complete confidence in bringing my Cadillac back for future service. I highly recommend Lum's GMC to anyone looking for a dealership that values its customers and stands behind its work. Thank you, Shaun, and the entire Lum's GMC team!

A couple of days I went to Lums to trade in my car. Lums jumped through several hoops to make the…read moretrade happen. Patrick and Johnny were amazing and Dylan did a remarkable job of detailing the car. Of all the car lots of been to over the years, Lums is the best!

David was easy to work with, transparent and accommodating. When we asked for a pre-purchase…read moreinspection, he gave us several recommendations without hesitation and took the car in for an appointment the following morning. He answered all of our questions about the car and the process to purchase out of state. As mentioned in previous comments, at no point did we feel pressured and we felt confident David was providing a very fair price for a great car. Highly recommended if you are looking for a used car in the area! The only reason we did not end up purchasing from David is because we found the same car/same price closer to where we live.`

I recently bought a 2011 Yukon XL from David at Luxgear with 130,000 miles. I asked many questions…read moreabout if there were any known transmission or engine problems. He assured me it was a really great Yukon and he had even been driving it around himself with no issues. Not even a week went by, and less than 100 miles driven and check engine light came on. I had a shop run a test and it showed code related to torque converter being stuck and now I'm looking at $5,000-$6,000 for a transmission rebuild and new torque converter. I would be careful when buying from here since there is a very high chance this was a known issue and the check engine light had recently been reset.

we broke down on vacation on our way to the Oregon coast, the guys at Newberg Chevrolet were so…read morehelpful! Upfront honest and fast! Tim, Rick , Cody and Aaron all work together to do this major repair and have it done for us in less than 24 hours! Unheard of thank you so much for being so professional and hard-working for your customers!

I would strongly recommend verifying the VIN of any vehicle you test drive at this dealership…read moreagainst the VIN in any online advertisement to make sure they match. I came to Newberg CDJR (across the street) specifically because of an AutoTrader listing for a 2024 Hyundai IONIQ 5 Limited AWD with approximately 10,000 miles, VIN ending in 2095. When I arrived, the salesperson (Mike Jeffers) asked me if I knew the VIN of the vehicle I was there to see. I thought that was an odd question at the time... especially because I was subsequently told that they only had one IONIQ 5. We went across the street to Newberg Chevrolet to check out the vehicle. We test drove the only IONIQ 5 they had, and then spent time negotiating a purchase. I was ultimately given an offer with a selling price and trade-in value to consider After leaving the dealership, I discovered that the vehicle I had actually test driven and negotiated for was not the vehicle I thought I was buying The advertised vehicle was: VIN ending 2095 2024 IONIQ 5 Limited ----AWD---- Approximately ---10,500-- miles The vehicle I was actually shown and given pricing for was: VIN ending 0428 2024 IONIQ 5 Limited ---RWD--- Approximately ---25,800-- miles They only had one Ioniq 5 in either lot. So the vehicle I was shown had more than twice the mileage and was RWD instead of the advertised AWD vehicle. The advertised car and the test drive car were not the same.... And they only had ONE Ioniq 5 on the lot. ...At no point during the test drive or negotiations was it made clear to me that I was being shown a different vehicle from the one they had advertised. Had I bought it I would have thought I was buying an AWD and actually getting a RWD. What makes the experience even MORE concerning to me is that as I was considering my options I went back to the website to check the Carfax only to find the listing for the 10,000-mile AWD vehicle, as well as the dealership's own online listing for it had disappeared... in effect removing the VIN discrepancy footprint from the web Whether this was intentional or the result of extraordinarily poor inventory management, I can't know. ...But as a customer, the result was the same: I came in to look at an advertised 10,000-mile AWD vehicle and was instead test-driving and negotiating the purchase of a 25,000-mile RWD vehicle without being told they were different cars, which is the definition of BAIT AMD SWITCH. That experience destroyed my confidence in the dealership, and I walked away - which is too bad because I was previously very comfortable doing business with them, having purchased vehicles from them in the past. While I don't blame Mike explicitly he is certainly complicit with his sales manage Russell in all of this. I will not be back and would advise you to go elsewhere. This place is suspect. Negotiate with caution.

My family has purchased multiple vehicles from Mitch Allee over the past nearly 30 years, and when…read moreit comes to value, it's about much more than the vehicle, it's about the people behind it. I have complete trust in Mitch and know he stands behind every product he sells. That confidence made my decision to purchase another BMW an easy one. We look forward to driving our new hybrid and continuing the long-standing relationship we've built with Mitch over the years. Thank you for your exceptional service and commitment to your customers.

Ingrid did an amazing job! Let me know ahead of time on how long my vehicle would take. Tracked me…read moredown in the showroom while I was amazed by their selection of BMW vehicles. Blown away by the inventory they have and their service. They change your fluids, wash your car, wipe it down, vacuum. I come for the service and the snacks. Well done, service team and the whole entire crew there! I could go on and on about it, but you guys get the message.

I can't say enough great things about this dealership and my experience. I came in a few weeks ago,…read moreand was very happy with their no pressure sales! I decided on a PERFECT vehicle for me. A Nissan Xterra. I looked around and was very happy to see they had one. I visited the dealership with my own finance company. Test drove the vehicle that was in amazing condition, and ran beautifully. I couldn't walk away from it. I knew there wouldn't be a better one out there. The sales person I worked with was Tim. He was very caring, you could tell he loved his job and was genuine. I also would with Rich. He was really great. He worked really hard to get me a way better interest rate than what I was town from my own finance company. Making my payments nearly half! I couldn't recommend a better place to buy a car! I HIGHLY recommend visiting this dealership and I will send all friends here! Thank you guys so much!!!

They have had our electric car for 6 months with no progress. We finally had to contact Nissan…read morecorporate to get a buy back plan as Chuck Colvin was not doing their job. In the meantime, we were given a rental car by them. They don't have many rental cars, so we had been waiting for it. We got a voicemail on Friday night that the car was returned and we picked up this car on Saturday. The service department is closed for nights and weekends. Chuck Colvin got us this rental car less than 24 hours from the previous renter. At first we were thrilled, but now we are receiving a bill from them claiming all this damage that we did not do. We only used this car to drive to work and back, as we are used to electric cars and hate paying for gas. We've never had to use a rental car before, and of course are realizing now we should have taken pictures. Now this company is trying to make us pay for damages that the previous renter must have acrued while they try to cover up that they didn't do a proper inspection. They tried to send us a rental agreement with just "none" written under damages out (when we picked up the car) and then attached pictures of the damage we did. No photos of what the car looked like before we picked it up, because there wasn't proper insection/protocals/pictures taken. We should not pay for their mistakes. Do not buy from them or rent a car from them. They are shady, to say the least.

This review is of CARR Auto Body and specifically Mike H…read more If you grew up with the image of anyone in the car industry being a shady character like the guys in National Lampoon's Vacation asking "how much have you got" Mike is the polar opposite. He cares about his work, that you are happy with the result and it shows. If something's not right he makes it right. He's a wonderful man who treats you (the customer) with respect and you could not get me to say otherwise based on my experience.

Mike Hepner and his crew made repairing collision damage as painless as possible! From the…read moreestimate to completion, including dealing with insurance adjusters it it couldn't have gone better!

Just completed a transaction with Vince at Wilsonville Chevy. A pleasant, professional experience…read more Although there was some negotiation, this was expected and Vince was helpful in obtaining the dealership sign-off on the deal we cut. The shop is well designed and comfortable, and folks were very hospitable during my visit. It takes a miracle for me to award 5. But a four-star review of an auto dealer transaction is high praise indeed. Maybe check your 'car sale/purchase anxieties' and give Vince a try?

Bought a 2021 Chevy & traded our 2021 Buick which was paid off in full before trading it off!! The…read moreChevy that we bought had a sales tag for $42,500 when I just now getting ready to trade it off is when I found out it was worth no more than 14,400$ that's the highest I'd get at a dealership if I was to sell it privately the highest I'd get would be btwn 18,000$-22,000$. Got ripped off worst than any other time & dealership. So a letter & my contract is now in the mail heading to consumer affairs, BBB. Attorney General office!! I hate greedy people & only cares about there wallet then helping others!!

I have been using I.B.C. for a number of years for my inflatable, and also bought a new sailboat…read moremotor from them. They have done a great job of servicing the motors and also their service of the Zodiac tender that I have. Mike was very informative and helpful on how to care and maintain the boat. Sounds like he has had a ton of experience around inflatables. This last month they squeezed me in the schedule to replace a bad fuel line, even though they were busy, so that I could get back out on the water for a planned trip. Their other staff have also been nice to deal with.

Warning future buyers! I purchased a hard bottom Zodiac, always stored inside except for summers…read more Needed some tube work and they refuse to work on it. I also asked about tube replacements and was told you can not have that done even if I wanted to replace the tubes. I took exceptional care of the boat and will never buy another zodiac. Had I known this at the time of purchase I would have made a different purchase.