While I really like Lauren I am extremely disappointed in the office staff. I have now made two…read morecalls to get tests results that should have been returned last week. Both times to be told they will "get right back to me." The last time I called was yesterday and still nothing. Kind of ridiculous...

This is the worst place to go. The only reason I gave it a one star, is because I couldn't give it…read moreany negative stars! Can never reach anyone on the phone.

5/3/26 Unplanned ER visit HonorHealth Mountain Vista Medical…read moreCenter East Mesa. Background This is a New Hospital for HonorHealth having purchased it from its previous owner's out of bankruptcy. This purchase and their buying Cigna's East valley EverNorth Care locations allowed them to expand their operations from the West Valley and Scottsdale into the East valley. For me as a Cigna patient for four decades it has turned out to be a great healthcare benefit. Facility 5/5 HonorHealth has made some branding changes since my last visit a few years ago but my exposure to the hospital has been limited to the ER during this visit. Office5/5+ The ER was well staffed during the day shift and my wait time was significantly less that the Banner Baywood I normally utilized. Service 5/5+ After intake Triage, I was moved to an individual room within the ER department. Typical as shown in the picture. After pulling my records directly from my HonorHealth superstition springs PCPs office, the ER Physician ordered a number of tests both labs and CT. A team of ER technicians and nurses came in to do their part of my care. I was extremely impressed with their bedside manner and professionalism. I was regularly updated on status and provided hydration throughout. Overall experience 5/5++ I was extremely impressed with how HonorHealth's ER managed my treatment and visit. Based in my records and care management transition from Cigna to HonorHealth and the MyChart app has translated to better outcomes for my health care needs. Be well my friends-SYOY!

I took my son to the ER today. First, staff were kind. He was tested for what needed o be tested…read morefor and diagnosed. No staff issues. My issue is that we were move to multiple different chairs in different room. Initially in our own room, then to another private room with a chair, then to a lobby area with other patients where we all sat in a row with arms touching, then back to a private room with a chair, then discharged. My son was hurting and so sick. The lady next to us was puking from the methadone she received. She was in the ER the night before and back. They were working on checking her in for surgery. I know because I was sitting by here. No privacy of medical information. I also got her pile splatter on my arm. My son had managed to fall asleep in the chair. He has leaned over his arm that had an IV with fluids dripping and started bleeding. When they pulled us back to the last room we were told he had influenza B. I said, so the lady going into surgery was just exposed? And he is hurting. Exposure and health info privacy act violation. The hospital said that all Honor Health hospitals are this way.

We found Dr Stacey Mickey after moving to Arizona 2 years ago. She's our family doctor now and we…read moreare so happy we found her. She's friendly, knowledge and takes her time. Nicole in scheduling is amazing too! Great officethanks so much!!

Dr. Mickey is amazing! I've been seeing her for almost 4 years now and she has been great. Always…read moretakes the time to listen to my concerns and answers all of my questions. She is very knowledgeable and makes you feel right at home!

This place often fails to send prescriptions after a medcheck appointment. They just forget. It…read morehappened five times out of 11 last year. The office manager is often rude to patients, and just argued with me when I asked her to look into the prescription issue, and blamed me for it. But the clerical staff are good.

I have been a patient at APTC for at least four years. I have had epidurals, nerve ablations and…read morepain management. I've had CRPS, osteoarthritis, multiple herniated discs both cervical and lumbar and chronic migraines. In short, I'm a hot mess. I primarily see Dr. Nasser and NP, Amelia Campbell and their attention to my concerns and thoroughness has been incredible. When I was in PT trying to avoid spinal fusion, I mentioned how painful it was, I know PT can hurt, I've had both hips and knees replaced. However, when I told Amelia I was leaving PT crying she sat me down and encouraged me to remember that while it can be uncomfortable, what l was experiencing could be doing more harm than good. She also said it could just be a bad fit and maybe I could see a different provider as there are many approaches to PT. The extra ten minutes she spent with me helped me remember to self advocate. Anyway, she cared and her advice was very helpful. The office staff are efficient, friendly and kind. In all the years I've been there, they've only run behind one or two times. I highly recommend them.

On 15 July 2025, I had a visit with Debra Berger, FNP (Family Nurse Practicioner). She told me that…read morea colleague, maybe the intake technician-(but I do not recall telling that lady) said I was there to, among other things, talk about my blood pressure medications. When she told me that she was told by her colleague to cover my blood pressure meds, I told her I was seeing a cardiologist and I was doing fine with his plan for me, so I preferred not to discuss my blood presure meds. The blood pressure meds review issue was no biggie for either her or me, but the following is.... *** After we finished our session, I asked Nurse Berger for a prescription renewal for a muscle relaxer for my nocturnal leg cramps. SHE REFUSED! I told her that I preferred Tizanidine, as it dehydrates me and it stops my noctural Phlegm, which can fill up my Eustacian Tubes during the night and could cause Vertigo. I added that I'd lost 80% of my right ear hearing due to an ear infection in the late 1990s.. I told her that Dr. Spivery, under whom I assume Ms, Berger works, had written a muscle relaxer for me. Berger became angry and said, "WELL, GO SEE DR. SPIVEY!" I shall not go back to that office and I'll get a copy of this review to Dr. Spivey. *** I told Ms. Berger that I really needed a muscle relaxer for my noctural leg cramps (they awaken me at night and are very painful and hard to get rid of. I added that as men (I don't know about women) get into their 70s and 80s, leg cramps come on and become more frequent and longer lasting as a man ages. *** Ms. Berger denied that theory. *********************************************************** Okay, so to conclude, I am going to paste in below what gemini.google.com said about aging males and leg cramps. Google's "Gemini" is an Artificial Intelligence robot bank, has read and stored everything on the internet. My conversation with Gemini is below: *********************************************************** I wish Gemini had been present in my years as a young student. *** HERE IS THE QUESTION AND ANSWER SESSION GEMINI & I had: Question: Are nocturnal leg cramps more and more common in men as they age from age 70 to 90? Yes, nocturnal leg cramps tend to become more common as people age, and this trend continues into the 70s and 80s. While some sources suggest that women experience them more than men, the general consensus is that increasing age is a significant risk factor for both genders. Here's a breakdown of why this is the case and some relevant statistics: Increased Prevalence with Age: Nearly every adult over 50 will experience leg cramps at least once. 33% of people over 60 will have a nocturnal leg cramp at least once every two months. The prevalence further increases, with some studies showing that almost half of those aged 80 years or more experience them. One study found that 50% of elderly outpatients had "rest cramps," with 20% reporting symptoms for 10 years or more. Another study showed that 46% of adults aged 60 and older reported cramps, with 31% reporting being woken up by them, and 15% having cramps more than 3 times a month. Reasons for Increased Prevalence in Older Adults: Tendon Shortening: As people age, their tendons naturally shorten, which can lead to muscle cramps. Muscle Fatigue and Nerve Dysfunction: These are considered primary causes. Electromyographic studies suggest that leg cramps originate in the lower motor neurons with hyperactive, high-frequency, involuntary nerve discharge. Age-Related Loss of Motor Neurons: This is more pronounced in the legs and can contribute to a propensity for leg cramps in older individuals. Reduced Physical Activity: Inactivity can lead to muscle shortening and increased risk of cramps. Underlying Medical Conditions: Many chronic conditions common in older adults can contribute to leg cramps, including: Diabetes Kidney failure Peripheral artery disease (restricting blood flow) Neurological disorders (e.g., Parkinson's disease, nerve damage) Osteoarthritis Thyroid diseases Dehydration and electrolyte imbalances (though the evidence for mineral supplementation being a primary solution is mixed). Medications: Many medications commonly prescribed to older adults can have muscle cramps as a side effect, such as diuretics, statins (for cholesterol), and blood pressure drugs. In summary, while leg cramps can affect anyone, their frequency and severity generally increase with age, making them more and more common in men (and women) as they progress from their 70s into their 90s. This is often due to a combination of physiological changes associated with aging and the increased likelihood of comorbid health conditions and medications. *********************************************************** I sincerely hope this helps Ms. Berger and her future patients. I've made arrangements to go again to my previous PCP, who's a good distance away from my home. Ms. Berger's office is only 2 miles from my home.

The front desk staff are shockingly rude and clearly have no idea what they're doing. This location…read moreis a complete mess from top to bottom. You schedule an appointment for a specific service -- they assure you multiple times they can handle it -- and then when you show up, they act like you're the problem. The attitude is unreal. They claim they don't even offer the service you booked and threaten to charge you $2,000 if they did because they magically all of a sudden don't take your insurance anymore, but the call center confirms they do.... Absolutely ridiculous. The entire staff needs serious retraining -- or replacement.

One Medical is an interesting place to review because... it's not a restaurant, and it's not an…read moreentertainment place. But it's a place you go to see a doctor. And in the spirit of Yelp... I review everything. Including... walk-in doctor's offices. So, I'm a One Medical user, and I've used it for about six months. This is my home location, and I'm definitely a fan. One of the main things I like about it is how you can get labs done by just walking in anytime. You don't need an appointment. You just walk in and wait. If there's a line, they can give you a time to come back. Or, if there's no line, you can just sit in the waiting room. It's very nice to have a lab on site, and you don't have to deal with the whole Sonora Quest adventure that a lot of us Arizonans deal with. I've seen two nurse practitioners there. Both of them were helpful. And not only did they show good bedside manner--if I'm able to use that term, despite not actually being in a hospital bed--but they also were quick to respond to my messages on the app. The service here is painless. No pun intended. It's easy to make an appointment. Their app is very well-designed. And this location is clean and friendly. I would recommend One Medical if you're looking for a simple primary care experience.

One Medical is a wonderful forward thinking Dr office. They are own some Saturdays, are…read morenationwide.... yes you can do teledoc visits, but if you're out of town you can also gp to another OneMed office near you. The medical staff is caring and amazing, they have a lab in office. The biggest thing is they respect your time. You don't wait in the waiting room long your provider comes to get you not a med tech and you can pick your apt time 15 min 30 etc. There is an annual membership fee but you get a discount if you have Amazon Prime. My dad is 78 years old and has had many health issues and they've taken care of him wonderfully and my 24yo son is also a patient there. We are very happy with their care for us all.

it would be a five were it possible to call my clinic or my practitioner direct. i like my…read morepractitioner very much, and she never makes me feel like she's rushing me. the offices are clean, bright and very comfortable. everything i've ever requested, or that my practitioner has wanted for me, has been taken care of efficiently and promptly.

I'm writing from my Tucson experience. I was a client of theirs for more than two years. I used two…read moredifferent locations and finally had to leave. Their call center method is not good. You will not get a callback for 12 days. While they hire lovely nurse practitioners it is not enough. When they initially opened, they were very good. I don't know if they have gone downhill because CVS bought them, but I have changed to ArchWell and I am very happy

I went to goldfield banner 15 days ago for an e-bike accident. I also was unfortunately sewed up by…read moreJay, and Jay seemed to be annoyed that I was hurt, and it shows in his work. I was cut open from my nostril to the top of my lip and Jay had me sewn up in less then 10 min. His sutures left 3 very painful keloids under my nose. And 1/2 my lip gone. Jay has no business giving anyones face stitches. He doesn't care about his patients, his bedside manner left me feeling like a bother, his work is messy and I think he's tired of his job, it shows in his face, his work, and his attitude. Do yourself a favor and avoid this place especially if you need any kind of stitches because Jay doesn't care about you or your wound and it will show by the time it heals how much he really cares. Yes the pictures are of my nose. Thanks for nothing Jay I could have sown my own face up better than this. I can't even wipe my nose because the keloids hurt so bad

First things first, THANK YOU TO THE AMAZING STAFF! They likely see many people on some of their…read moreworst days and the care I received was truly remarkable in allowing me to make a recovery from not tolerating a new medication. Jeff was very friendly and attentive. Several times he had my friend and myself laughing. Definitely made a stressful situation much better. I appreciated the advice on care and having the doctor come in for next steps. This experience will have me suggesting this location to friend and family. I selfishly don't want to visit again for myself.

I don't mind waiting at an urgent care, i understand how they work. My son and i waited an hour to…read morebe seen by the only provider after being told upon arrival there was only one patient ahead of us. As my son is removing his shirt, one of the office staff comes and tells him to go look at a different patient before he's even examined my kid, "just to see something, he'll be right back," she said. Oh hell no! Unless someone's heart stopped beating you can damned well finish with one patient first. OMG, he just told my minor child that he can take two extra strength Tylenol every four hours. That's too much Tylenol. That was after ignoring the fact that I'd noted on the forms that my son can't take NSAIDs and trying to tell him to take ibuprofen. There was more but my head is absolutely spinning, I've never seen so many minor medical errors. I will take the order for the spinal X-ray elsewhere and will never come here again.

I made an appointment online for 8:30am and they couldn't take me back to a room until 9:45am. On…read moretop of this, they stuck me in a room and the doctor didn't come by until 10:45am. I will never come to this urgent care again. They have zero sense of urgency even with a room full of people. The nurses were laughing and talking at the desk as I had been waiting an hour in the room just for a doctor to come by. The front desk woman was arguing with one of the nurses in the back and it was incredibly unprofessional. DO NOT come here!! 2.5 hour wait for a 5 minute visit

Went for a walk in appointment, and it's expected to wait a while to be seen but I felt things…read moremoved fairly fast. Very nice nurse to check vitals, and open communication on waiting for a room. Receptionist was kind and thorough as well. I'm always nervous to see what the actual physician will be like but luckily, it was a kind woman who wanted to help and thoroughly thought about each solution to my problem. I've had many bad experiences at different urgent cares, but I will 100% be going back to this one for the care shown by all staff. Physician was (from what I can tell on paperwork) Miranda MD Valerie.

What absolute crooks at Banner Urgent care. $209 to "apply" a Velcro arm brace. The physician could…read morenot read an x-ray and they sent my referral to some place that doesn't exist according to Banner's orthopedic office. They nonchalantly add to your bill like oh we will bill your insurance, excuse me? Who do you think pays that?? It's as if Banner runs a sales contest out of their urgent cares to see who can rack up the most incurring charges. And if you call to figure out why both the urgent care and the brace manufacturer are charging you for what could have been bought on Amazon the response is, well you have to pay for services rendered. You walked through those golden doors, pony up.