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NextCare Urgent Care, Aurora

1.9 (84 reviews)
Special Hours 9:00 am - 5:00 pm
Updated a few days ago

NextCare Urgent Care, Aurora Photos

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Darin B.

Worst customer service; always a long wait. Doctor don't care you are just a number. All about taking your money. X-ray machine has been broke for 6+ months. Just a very sub par urgent care. Go some where else!

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1 year ago

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3 years ago

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5 years ago

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3 years ago

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3 years ago

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2 years ago

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2 years ago

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4 years ago

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4 years ago

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7 years ago

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7 years ago

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4 years ago

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8 years ago

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6 years ago

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5 years ago

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3 years ago

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6 years ago

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8 years ago

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8 years ago

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8 years ago

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6 years ago

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7 years ago

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7 years ago

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Ask the Community - NextCare Urgent Care, Aurora

Review Highlights - NextCare Urgent Care, Aurora

There was no line and I was able to fill out my paperwork online which was super helpful.

Mentioned in 2 reviews

Read more highlights

Ponderosa Family Physicians

Ponderosa Family Physicians

1.9(87 reviews)
2.4 mi

I could never imagine being kicked to the curb by my doctor after nearly 20 years of trust and…read morefaithfulness without a returned call MAKING ME FEEL INSIGNIFICANT, INCONSEQUENTIAL AND LOST -- even though I spent time to arrange for them to be "in network" with my insurance carrier. I have been a patient at Ponderosa Family Physicians for almost two decades, and for much of that time I was deeply grateful for the care I received. In 2016, Dr. Draper diagnosed my melanoma early enough that I was able to have it removed and become cancer free. For that, I will always be thankful. They also monitored my thyroid condition for over 10 years, and I placed significant trust in them with my ongoing health. When I changed insurance carriers and learned Ponderosa was no longer in-network, I personally contacted my insurance company and arranged to have them added so I could continue my care there. After receiving written approval, I brought the documentation directly to the office, believing that nearly two decades of loyalty and history would matter. Instead, I was sternly told I could no longer remain a patient. I asked to speak with the office manager, Steve Elliott, and was told he would call me. That was two weeks ago, and I have not received any follow-up. When I have called since, I'm told that because I am "no longer a patient," they cannot transfer my call or assist me in any way. After almost 20 years, the lack of communication and compassion has been deeply painful. It's unsettling to suddenly feel dismissed by a practice you trusted with your life. I now find myself searching for a new primary care physician -- someone who will see me as a person, not simply as an account status. I share this experience because long-term patients deserve TO BE TREATED LIKE AN INDIVIDUAL, A PERSON AND NOT A NUMBER with communication, respect, and basic follow-through. I sincerely hope others are treated with more consideration than I was.

I'm very happy with this office and Dr Ankerman is fantastic. We started coming here a couple years…read moreago after our primary closed and many friends in the area recommended Ponderosa. The staff is always friendly and Dr Ankerman is very thorough and knowledgeable.

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Ponderosa Family Physicians
Ponderosa Family Physicians
Ponderosa Family Physicians

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Willard John R DO - Dr Willard's Family Practice

Willard John R DO - Dr Willard's Family Practice

3.8(15 reviews)
5.0 mi

I have been a patient at Willard Family Practice for 20 years and, until recently, was very…read moresatisfied. I underwent emergency surgery on October 1st and again on October 3rd. On October 14th, they received a pathology report indicating a cancerous tumor in my appendix. I had a post-operative appointment with Mary and a follow-up call regarding my bloodwork results. Unfortunately, Mary only reviewed the bloodwork results and failed to inform me of my cancer diagnosis twice within three days. When I called to inquire, Clemmy informed me that it was not feasible for them to read every report that comes in and expressed her apologies. She also mentioned that Mary would likely call to apologize as well, but she has not done so. I believed my primary care physician was responsible for handling situations like this, especially when the hospital and surgeon did not contact me. I relied on Mary to review the report that had been placed in my file two days earlier. If you are looking for a doctor's office that does not prioritize reading every report, Willard Family Practice and Mary may be suitable for you.

My family and I have been going to Dr. Willard's practice for over a decade and are extremely happy…read morewith the outstanding care and concern for our welfare that Dr. Willard's practice has provided us. There aren't enough superlatives I can use in describing this team. I highly recommend Dr. Willard's Family Practice and are confidant like US you'll be glad you did. Thank You Dr. Willard & Team!!

Piney Creek Medical

Piney Creek Medical

1.0(2 reviews)
2.3 mi

Poor business ethics...Stay Away!!!…read more This complaint is also being escalated to the Colorado Medical Board. Piney Creek Medical hours of operation state that they are open until 8pm daily. I called at 6:35pm during a weekday to ascertain if I could bring in my son to see Dr. Childers (who was the doctor on site that evening). The receptionist/nurse Sarah put me on hold and after talking to the doctor stated that they cannot see any patients past 6:30pm. I was a bit surprised and I asked to speak to Dr. Childers; she refused to put him on the phone stating that the doctors do not speak to patients over the phone (so no consultation available even though this is our Primary Care Physician and has seen us for many years). So why would Piney Creek Medical advertise hours beyond 6:30pm then?! Plus, I can't even talk to the physician on duty. My son was running a fever of 101 and we knew he had strep based on the diagnosis made by Dr. Bishop at Piney Creek Medical earlier in the week. Dr. Bishop had prescribed antibiotics which were not working for my son. I called in hopes of having the doctor see him (knowing that they are open until 8pm that I could swing by quickly) and if necessary and/or replace his medication. They refused to take him in and suggested I take him to Urgent Care or the ER if I deem it necessary. Additionally, Sarah suggested that I bring him in the morning and that Dr. Bishop would be in then and could see my son then. Sarah further stated that I keep giving him OTC meds (such as Tylenol and Ibuprofen alternatively) for the fever plus continue giving the prescribed antibiotics (which were clearly not working, it had been over 72 hours now). I strongly feel its the doctor's responsibility to show care and at least follow up with their patients (especially existing patients calling in for care/help). Certainly not a good way to run a Medical Practice or a business. If you can't rely on your PCP for an immediate consultation during their working hours, who can you rely on for your medical care needs?! I'm really bothered that this medical facility doesn't show the care nor concern for their patients. I would advise all to use the Urgent Care on Smoky Hill Road and Himalaya... they did an excellent job in seeing my son right away and prescribing the medication he needed to get well.. my son was already feeling much better the next morning.

First off as I was waited in the room to be seen one of the female staff members was on a personal…read morecall complaining all about her lazy husband. I tried reading my book but this girl was so loud I couldn't even concentrate, I started to feel real bad for her husband. Then I wondered what kind of Dr. lets his staff talk like this. Then I met Dr Childers, and realized he didn't care. I asked him if he could refill a rx for sleep he said "no,he didn't do that." What good is he? And now I will get billed for NOTHING. Don't go here.

NextCare Urgent Care, Aurora - urgent_care - Updated May 2026

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