So convenient! Just…read moreused them for a 5 day trip to Yellowstone. The car was delivered to the Bozeman airport and it was immaculate. Extremely clean and you could tell it was detailed. We also rented a cooler and it was well worth the rental fee. Food is scarce in Yellowstone so picking up food in Bozeman and then storing it in the cooler was a good move. The cooler kept everything cold for 5 days and I only had to refill the ice once! I definitely recommend using them to rent a car instead of the big rental car brands.

Just used an Explore Rental vehicle this week. Had a good rental with them but watch out if you…read moreplan to drive extensively. They have a 175 mile per day limit on rentals that is only shown when they send the rental agreement just before your pickup.

**November 2025: Saturday Afternoon & Tuesday Morning Visit**…read more I booked my rental through Costco and had a smooth process. When my mom and I landed we walked to the car rental booths and got our paperwork sorted away fairly quickly. We then moved up to the 3rd floor of the garage to pick up our car and we basically left right away. Everyone was really polite nd the car I was given drove very nicely. Drop off was easy peasy and honestly no complaints.

I would recommend Alamo rental car at the Bozeman airport to anyone. Very friendly helpful people…read moreeasy to deal with great customer service. Even returning the car Sierra was very friendly and helpful.

Had an excellent experience here recently. Being in middle of the post-COVID travel peak and a…read morenation-wide rental car shortage, I was super worried that the agency would've overbooked cars and left me without a car to go to Yellowstone. Fortunately, that did not happen, and not only that, the representative went above and beyond and got us a hybrid as we requested, the car had only 2,600 miles on it and was in excellent condition. On top of that, the representative did not try to up sell or swindle us into buying additional coverage since I had LDW coverage from Amex, which some other car rental companies (such as Fox) would have tried to do given the amazing rate I had managed to book at (only 1/5 of the current booking price). Just an overall great experience from pick up to drop off. Highly recommend!

Jessica, at Bozeman Airport, was such a great help!! I rented a small economy car online. Once I…read moregot in town, I found out I really needed a bigger car. I tried calling the 866 number (which was no help at all!!) before giving up and going into the airport around 9pm that night. Jessica helped get me the best car for my needs and got me a great deal!! Although the call center sucks (I recommend making some revisions there) the actual people went out of their way to help me!

I've rented cars from the Enterprise Rent-A-Car location in the Bozeman Yellowstone Int'l Airport…read more(BZN) twice this year and have been pleasantly surprised with the pricing, availability, and customer service relative to the other rental car agencies at the airport. These guys and gals are the best! A special shoutout to Alex who went above and beyond on my last rental. I will be back. As an aside, I'm very surprised at the low Yelp ratings for this agency. My experiences have been nothing but 5 star. The customer service is what really sets them apart from others.

We rented a car from here. I loved that this place was inside the airport. It was extremely easy to…read moreget to. It takes about 5 minutes to do all the paperwork. You get the keys there and just go to the car. The price was reasonable. I love how personable they were. They sent me a txt of there was any questions or concerns to reach out. Probably the most enjoyable rental experience I've had.

Unacceptable experience with Budget…read more I was given a car I didn't reserve, and it had obvious pre-existing damage (cracked windshield) that wasn't properly documented. Budget later tried to charge me for that damage. After I disputed it, customer service acknowledged "discrepancies" tied to the Bozeman location and confirmed I would not be charged. Despite that, they charged my credit card anyway. This goes beyond a simple mistake--it shows a serious lack of internal control and accountability. I had to spend additional time fixing a charge that should never have been made in the first place. I will not rent from Budget again. Document everything and watch your bill closely if you do.

This wasn't my worst budget rental pickup experience ever, but not my best either. Will start with…read morethe two staff members working were courteous and working very hard. The drawback is they were the only ones for a line of like 20 people, and given the nature of car rentals each person takes 5-10 mins. I ended up waiting 35-40 mins after a late flight and it set us back from getting on to our two hour drive. There was in fact NO fast break or Avis preferred line, although I saw a sign for one (so having that status didn't help me this time). The car pickup lot was a bit weird too, but had enough signs we were able to get out without much trouble (couldn't find an elevator though? I ended up leaving my mom with the bags and going up via the stairs). Despite this experience I would still rent from Avis/budget again :) but wish the process had been a little faster - again though, this had nothing to do with the actual service. They were doing a good job.

Rental process and pickup was easy enough with gold status. Return they tell you to leave your…read morecontract in the car on return - don't do it A read Ash's earlier review on this. Be careful renting from here - this is a licensee and not a corporate location so basically they can do whatever they want. Just look at all the other stellar (or single star) reviews will tell you all you need to know about renting from here.

Now I see why I switched enterprise I try to give Hertz a second chance and clearly you can look at…read moreall the horrible reviews at this location. I'm not sure why they don't have a branch manager, or anybody who reads the stuff and acknowledges it and tries to do better it's pretty pathetic that you have this many negative reviews on your business that you do nothing about. I've had a car for over two months and I guess since this is a franchise branch or something else that you didn't give me my gold star points for spending almost $5000 with you guys for a car rental rentals super shady business. I'm not even sure how this is allowed and why you're not a part of the other networks.

If you want to survive, do not rent from them…read more On August 25th, I booked a rental car through an agent over the phone and specifically requested a smaller vehicle multiple times. Despite this, upon arrival at BZN Airport, I was handed a large SUV ("Previous Veh": 56030052). The agent insisted it was the only option available. This forced me to cancel my plans for the following day and drive 1.5 hours to West Yellowstone Airport to exchange the vehicle and add my friend to the rental. What followed was a chain of unacceptable failures: First car: flat tire. Second car: filthy and completely unacceptable. Third car: usable, but provided with only ¾ of a tank of gas (immediately reported to Doug). The most alarming failure, however, was Avis's negligence in supplying a car with a nonfunctional GPS system. When traveling back from West Yellowstone Airport to Yellowstone Park, we lost satellite connection and attempted to use the in-car GPS. The screen displayed "Insert SD card," but no SD card had been provided. As Doug is well aware, cell service in that area is extremely limited. As two women in our 60s, we were left disoriented and vulnerable on isolated mountain roads. At one point, while attempting a three-point turn on the evening of August 30th, around 8:45 pm, the car nearly went off a cliff on a gravel road with no guardrail. This was a terrifying, life-threatening experience that I will never forget. The absence of proper navigation directly endangered our lives, and this failure rests squarely on Avis's negligence. To make matters worse, Avis compounded these failures with billing discrepancies: I was promised a $295 refund by one representative, only to later be told there was "no record" of the conversation. Another agent, Norma (Job ID: 75328888), promised $204.52, but only $196.66 was refunded. Despite my repeated notification to a representative on August 31st at approximately 10:00 am that I was returning the car with ¾ of a tank, I was inexplicably charged $74.10 at BZN Airport. This charge remains unexplained.

Consistent with other reviews, young man helping me was very curt, clearly hates his job and the…read morecustomer. Renting a car for one day and was charged $250 with no explanation. Car reeked of marijuana.

We found this car rental company via a Google search and WOW - I'm so happy I did! Anna was great…read morefrom my first call with questions, to sending me a quote, and the booking process. THEN - they stepped it up even more, when I picked up the vehicle I needed and the service they provided when I dropped off the car! Thanks for a great experience with our Toyota Sienna for our party of 7

Our experience with Finish Line was smooth & seem-less, professional and top shelf from beginning…read moreto end. We almost forgot it was a rental company and not a chauffeured transport. Nate picked us up from the airport in a nice, black SUV, communicating exactly where we'd find him, helped load all our gear, and drove us to their office a few miles down the road. We received a new Crosstrek with barely 1000 miles on it. Check in was straightforward, as was the return. We especially appreciated that they require your own proof of insurance, via credit card or homeowner policy, and didn't try to upsell us everything under the sun. Our car was clean and super fun to drive. Nate, and everyone else back at the office, THANK YOU for starting our Vacay off nice and easy. I highly recommend Finish Line to anyone traveling in the area.

Excellent service ! We were picked up at the airport. The…read morecar was meticulously clean. We dropped at the airport water in the car, snack snacks tissues everything provided the excellent was absolutely great highly recommend them.

These people are an arrogant outfit that should not be trusted…read more They have 2 ladies, or maybe one acting as two who do not respond to simple what of questions such as car breakdowns. Then they do not respond, lie and say they are sick or not in their office. Complaining to the owner gets you now where, and he acts as if he is running the complaint thru Human resources which is a lie as well. Small outfit touting friend local service hogwash. I do not dance unless I hear music. Do not trust them, go with a major company.​

avoid this rental if you can…read more when we arrived at Thrifty, we waited over 35 min to get help and we were the second person in line. I get up to the counter, give the gentleman my information, he said he can upgrade us to a car that I had already booked, I let him know that that wasn't necessary as that is what I have already booked. I think signed the contract but noticed i still got charge $60 for an upgrade fee. I told him right then and there that i did not want an upgrade as the car he is trying to upgrade us to is what we already booked, he then said he would give us our original car. in the email i received on 1/3/25 for our rental from 1/5/25-1/8/25 it states that we owe $168 and change at the airport, we also added an additional driver for $39 dollars and then had them fill up our tank on return which was $42 which totals to 249, but what we got charged was 318. again its not a fight over the 69 dollars but rather its the principle of not overcharging customers. i called thrifty customer service and they said that this location is stand alone so I have to call them directly. i spoke to them and the gentleman seemed so uninterested in assisting me in addressing my issues that I just thanked him for his time and hung up. i submitted a complaint to thrifty in writing this time and hoping for a resolution. had the additional charges been mentioned to me at the start of my rental i would be happy to pay them but the 168 included some of the fees that they double charged me for. i rent cars regularly from competitors in CA and have never ever run into an issue like such. terrible rental, terrible customer service straight scammers

Don't rent from here unless you bring a contract lawyer with you to review the rental contract…read morebefore you sign! I reserved a car for a few days with the idea that I might extend my trip. I called ahead of time to ask how that works and the person I spoke with said I can just return late and will get billed my daily rental rate. I confirmed this at the rental counter. However, when I got my bill at the end of the trip, it was $300 more than I was expecting. They told me that I had signed a contract and that anything an employee told me was meaningless over the signed contract. Sure enough, on the contract, there's a line item buried for "EDAY" with a rate that's $100 more than my daily rate. How am I supposed to find that without spending 15 minutes reading every word at the counter, and also know that eday represents a different rate that you're billed per day if you return late? Shady business practices. I booked through here instead of Avis like I normally do because the rate was a few dollars cheaper, and I won't be making that mistake again.