Avoid this location at BWI. The varying degrees of incompetence that exists among the staff at this…read morelocation makes you grateful they just deal in cars, because of they had real responsibilities people might die because of their stupidity. Go with a competitor or just Uber, because you might want to save the several brain cells you will lose trying to comprehend how someone so stupid could have have lived this long and not have been annihilated themselves.

What started as a rough day at the enterprise quickly kicked into a quality ending thanks to Cory…read more In this case the company is at fault, a two star rating for them, but when Managers step up and problem solve, a five star rating is worth the write up and shout out. We reserved a larger vehicle weeks in advance. I should have called 2 days in advance and confirmed with a location member, that I was picking up a car. That would have told a team member to get and hold my vehicle for a faster turn around. MY BAD/NOT MY BAD! (For those who say I should not have to, I remind them everything during covid is not a promise.) BUT enter Cory, we get there and check in. The vehicle is not there, but something close to it is. He offers it, but it will not do. Trunk is too small. He hops on the phone, calls around and finds a replacement. Still won't fit our needs. Wow, impasse right, nope, he calls the garage, finds a truck which will be acceptable and has them give it an oil change asap. Within the half hour, we have a perfect vehicle, during Covid era, squeaky clean freshly updated and ready to roll. The five stars is for the compassion, the drive to not fail and his ability to troubleshoot on the fly. While I am angry at Enterprise, I will go back to Cory. But next time I will call two days ahead to ensure the vehicle is there!

Excellent Customer Service & the office staff is very professional. I needed a rental car after I…read morehad a car accident. I was able to get in my rental as soon as I dropped my car off to be repaired. The manager Queen is so sweet & great to work with. She got us in & out. The car was very clean. The process was easy & I will be renting from Izee car rental again.

the car was dirty filled with trash smell like a club hidden fees and try to keep my security…read moredeposit for never again will I rent from them they were not professional.

I was in need of new window on my rear driver's side door of my 24 Chevy Blazer. I initially…read morecontacted Safelite because of course it's Safelite lol, but of course they wanted an arm and a leg. So, the next day I did some googling and stumbled upon Auto Glass One. I read the reviews and looked at the pictures and decided to reach out for a quote. I emailed and called (that's just me, lol) and talked to Henry and Freya (both super nice) and got a more REASONABLE quote. They told me they'll order the part and that the part will be in the next day (today Wednesday 4.15.16) around 11a. I told them awesome and see you tomorrow around 11a. The next day arrived and immediately Henry knew exactly who I was took my keys and about 30-35 minutes later my vehicle was done. Went outside to view it and you couldn't tell it's not the original glass that came with the vehicle, that's how much of a perfect match they did. I'd definitely recommend this spot to anyone, if they need auto glass work done on their vehicles.

Quick , Honest , inexpensive, Professional Service . Hands down THE best . I called for an…read moreappointment ASAP , my Windshield was replaced within 30 mins .

They don't know what they are doing it is a huge hassle don't use it. I've been going back and…read moreforth for a week and still not done yet. I did it to be safe. They overcharged for registration and taxes.Just stay away

This is connected to the Auto Repair shop at 6502 Harford. I had to get a repair done and the shop…read moreowner, Shawn Nohajer, bought parts from the Advance Auto 2 blocks away and charged me a 200% markup on the parts plus 400$ in labor. Then when I asked why he would buy it retail with a mechanics discount and then charge me the dealer price (the highest price on the market) he says "because he has to pay his rent and mortgage". smh, crooks these days. It's hard enough to find a decent mechanic to do the labor but to find a good one who will not resale you parts he bought at a discounted retail price and marked up to the highest possible price is now the new concern.

The service was excellent. I needed locksmith services for my old viper alarm key fob to be…read moreprogrammed & I also got a spare key made. The key fob was difficult for me, but they handled the issue with no problem and with flying colors. The pricing was great and much cheaper than the dealership and what other shops/locksmiths were trying to charge me. They are a must to use. I have been recommending him just a few hours after he completed his work. They are amazing, you won't be disappointed at all. No surprises with the prices or services. He did not try to upsell me or anything.

I've been bringing my car to Clark for a variety of repairs and maintenance services (brakes, check…read moreengine light, etc.) for about 5 years now. I keep coming back despite moving to a different neighborhood because it's the **only** place I've worked with in Baltimore that seems honest and competent. Clark regularly charges literally hundreds less compared to other shops that have given me estimates. They are friendly and practical. They have never tried to upsell me. As a woman, I am so grateful to have a place to take my car where I don't have to worry about being financially taken advantage of because of sexist assumptions that women don't understand cars. This place is simply a GEM. I recommend it highly!

The customer service is top tier from the pleasant conversation to the follow ups, shuttle pick up…read more Framerite's manager Dave was friendly, professional and accommodating. All services were completed as requested and timely. The pricing was reasonable. The facility is clean. I misunderstood something about my car and the mechanic William was very reassuring and patient. I will be back.

I've been coming to Framerite for a few years now and never leave disappointed. The team always…read moremakes sure to keep me informed on the services my car needs and preparing me for work that may be needed in the future. Dave is always so pleasant and helpful when I call with questions or to set up an appointment.

These guys are legit! They did such a great job on my car. They arrived on time, did a thorough job…read moreand worked with fitting me in last minute. I feel so bougie in my freshly, sparkling, dog vom free ride. Seriously, my car never looked so fresh!

Amazing service. Worked on my car for over 6 hours and it looked incredilbe. Great to work with and…read morevery responsive. I would give them 10 stars if it were an option.

Everything went without a hitch ( get it) haha no it all went smooth and we were so happy we had…read morethe extra room for our move.

There are three things that matter to me when renting equipment, price, quality and support. Penske…read moreand Adolph's Citgo baled it in all the categories. I got a call the day before saying my truck and trailer we prepped and ready for pick-up. The nex morning while completing the paperwork all my questions were patiently answered. The truck was nearly new with only 740 miles on it and the car trailer looked as though it had never seen the road. Loading the truck and getting the car on the trailer we're easy and the move went off without a hitch(except for the one the trailer was attached to).