There customer service was get i was unprepared and not ready but they treated me like a human…read morebeing and not a sloppy unprepared person i respect that greatly they tried everything they could to help and because they helped me when I just didn't have the mental capacity to now im looking forward to our appointment haven't had treatment like that in awhile

We went there for SHRINE appointment. The lady took our appointment was very nice and very helpful…read more We got all the information we need for our retirement insurance choices. Hope they continue to offer the service without getting cut by the latest WH administration. The services are vital for the seniors

Heather recently took the greatest care of my 90 year old mom when we were on vacation. While being…read morewarm and kind and pleasant, Heather always made sure my mom's daily (and nightly) needs and wishes were of the utmost priority. My mom was well-cared for AND happy! I highly recommend Heather for giving your loved ones the best in home care possible. Sincerely, Jackie Moreno, Granby, MA

From the owner: Non medical Privately owned home care for elderly and disabled. Helping people stay independent…read morewith great quality care in the privacy of their own home. Care given, ADL'S, light homemaking, companionship, overnight care, errands, transportation to Appointments, medication management, wound care, respite care, and end of life care. ( hospice).

I have recommended Care one Willmington to several people. After having a few excellent stays for…read moremy Mother in law. a distant relatives Mother in law was just there and My cousin and her Husband were so grateful that I recommended care one to them. They asked me to send a review because they didn't know where to send it lol. Thank you Care one for having such caring staff and amazing Nurses and therapists.

If I could give this facility negative stars, I would. In mid‑March, my mother fell and broke both…read moreof her tibias. I live in North Carolina and wanted her in the best rehab possible. The hospital told me this was the highest‑rated option, and I pushed hard to get her admitted. It is now one of my biggest regrets. From the moment she arrived, I received constant calls -- sometimes every hour -- of her crying hysterically. On her very first day, she called because she had accidentally used the bathroom on herself. With two broken legs, she couldn't get up and didn't even realize it had happened. Instead of helping her, the nurse aide yelled at her and accused her of doing it on purpose. Her roommate confirmed this. I reported it to management, and nothing was done. Soon after, she was placed on a bedpan and left sitting in her own waste for an hour. When I called the front desk to get someone to help her, staff went into her room only to tell her it "hadn't been an hour" and that she "needed a watch" if she wanted to tell time correctly. Again, her roommate confirmed this happened. Another incident: while changing my mother, a nurse pulled on the blanket so hard that she fell onto my mother's roommate. Later, when my mother politely said, "Please be careful, I don't want you to fall," that same nurse claimed she no longer felt "safe" around my mother and refused to care for her at all. I eventually drove 15 hours across the country to see my mother and scheduled a meeting with the case worker/social worker, PT, OT, and nursing staff. By the time I arrived, she had been there two weeks -- and had not received a single bath or shower. During the meeting, the case worker refused to look up from her computer, claiming she was "typing notes," though she was clearly just scrolling. Every concern we raised was dismissed. When I explained that staff were refusing to help my mother, I was told, "Well, she made the nurse uncomfortable." Apparently saying "Please be careful" is now grounds for withholding care. I asked why my mother had a Foley catheter. They said, "She wanted it." Since when is a patient's casual request enough to insert a catheter with no medical basis? I pointed out multiple errors in her chart -- including listing her as stage 4 kidney disease when she is stage 3, and failing to note her stage 4 liver failure. I was told I "misread it." I raised concerns about her worsening tremors and stutter and was told, "Oh, that's her medications, we'll just lower the dose." I also emphasized that I am her next of kin and healthcare POA, yet I had received zero communication. Even after I left, she stayed another month without a single update from staff. In the month and a half she was there, she received one bath. One. She repeatedly told staff that her incision didn't look right and that something felt like it was poking out of her left leg. She was ignored. We later learned that a screw in her leg is literally coming out -- and her incision sites are infected. On multiple occasions, I was on the phone with her when staff brought medications. She would ask if her pain medication was included, and they would say yes. She would check, and it wasn't. When she pointed it out, they would respond, "Oh, I need to see when you last had it." Shouldn't that be checked before handing out medications? My mother was repeatedly spoken to as if she were stupid. I had to remind them that she has worked in healthcare for over 30 years. Every time I filed a grievance, her treatment got slightly worse. Yet when I was physically present, staff tried to paint her as the problem. I know my mother -- she can be a handful -- but when multiple patients report the same issues, there is only one common denominator, and it is not her. I would not trust this facility to care for my sick dog, let alone my mother. I will never allow her to return here.

I worked as a part time EMT with Action. No complaints or problems…read more Nice ambulance company.

As an employee of Action Ambulance , I can attest to the dedication, professionalism and diligence…read morein all aspects of care. The mechanics ensure the vehicles are in tiptop shape, the EMTs are trained well and are very professional, management is outstanding, the medical transport specialists are trained properly and thoroughly, and are some of the best I've ever seen. The bus drivers who drive students to school are 7D certified license holders, and are some of the kindest and caring people you'll ever meet. The difference between Action and other companies that I have dealt with is the bond that we somehow create with our clients.

Nerlande and her team at Lande Light Home Health were friendly, compassionate and professional when…read morecaring for my father. They were very responsive, even at moments notice, to requests for additional assistance later the same day. I highly recommend their services to care for your loved ones.

From the owner: At Lande Light Home Health LLC we are delighted that you have chosen and and put your trust in us…read moreto care for you! We strive to meet all your health care needs by providing the highest care for all of our patients in a timely and respectful manner. Our Core Values: Our staff consists of experienced, compassionate, dependable and comprehensive caregivers that provide our clients with loving care and assistance that they need to make their lives easier and still retain independence. Our Caregivers: All our caregivers are carefully chosen to meet all regulations, so you can trust that you are getting the best personal assistance: Personal interview Background checks (CORI) Nurse Aide registry systems Reference checks Regular supervision TB and physicals

My husband is new to Apria, and needed a cpap machine. Somehow his order was lost, and after…read morespeaking with someone at Apria, they rushed his order to make sure he received his machine as quickly as possible. The people I spoke with were polite and really cared about his situation. He received his cpap within 48 hours after speaking with them.

If there was less then one I would use that. I was disconnected 4 times to say I'm upset is an…read moreunderstatement. Nobody spoke English they all sounded Indian rudest customer service people ever. They kept trying to have me call a California number which I already had. They told me my zip code could not start with a 0. It's 01906. Every person was worse than the last. I know Indian labor must be cheap but at what end? I finally got an English speaking person and the problem was handled in 2 minutes. BEWARE

I worked for Lya Helping hand nursing service and I had a couple that I took care of for 5 years…read moreunfor they both past away but the family is really grateful I was The CNA who Took care of them for 5 Years the Family still keep in touch with me. they are really appreciated with Lya Helping Hand nursing Care

Vanessa was the perfect fit for helping us care for our mom while she was home on hospice. The…read morecare she showed for Mom and to us family members was very professional and more importantly coming from the heart. Thank you so much Vanessa.