WARNING: DO NOT ENGAGE IN ANY BUSINESS DEALINGS WITH NEXT LEVEL CONCRETE OR SCOTT MILLER.
Let me begin by emphasizing that Scott Miller, also known as "Scotty," operates dishonestly. He is adept at making grand promises, drafting fake contracts, and swiftly pocketing your initial deposit, all while knowing full well that he has no intention of completing your project. Countless excuses will follow, ranging from his father's health issues to weather conditions, workforce availability, and traffic delays. Even when workers do show up, they typically put in minimal effort before disappearing.
In my experience, it took Scotty precisely one year from breaking ground to get water in my pool--mind you, the job was still far from finished. Throughout that year, I endured a litany of excuses. Post-water installation, he neglected to finish the salt conversion or provide basic instructions on operating the pool pump and filter, despite our lack of experience with pools.
Prior to admitting that my pool would not be completed that year, Scotty made empty assurances, such as monthly checks and an upgraded pool cover. Predictably, the checks allegedly got lost in transit multiple times, and the pool cover supposedly shipped without any tracking information. Needless to say, neither money nor cover materialized. Instead, I received excuses throughout the winter months, punctuated by a half-hearted attempt to cover the pool with tarps.
Scotty only shows up when it's time to collect money or swindle you into unnecessary upgrades, insisting on immediate payment to expedite the process--a classic maneuver in his playbook. For anyone considering his services, I strongly advise against paying more than the initial deposit in increments.
The work Scotty did manage to complete was subpar at best. Concrete footprints and persistent white spots marred the finish, with promises of correction unfulfilled months later. The shoddy work extended to the pool's mechanics, where a leaky bubbler and malfunctioning skimmer were supposed to be swiftly repaired. However, delays ensued, compounded by Scotty's reluctance to provide essential information like part numbers, which I ultimately found readily available online.
Moreover, Scotty overlooked basic maintenance issues, such as unglued bricks and rust around the pool lights, neglecting his responsibilities to rectify these deficiencies.
His communication was equally unreliable--promising workers who failed to materialize or sending them to the wrong location, much to their confusion and my frustration.
In conclusion, Scotty is utterly untrustworthy. Avoid him at all costs and do not entrust him with any funds. This cautionary tale comes from my own experience, which, since parting ways with Scotty, has seen reduced stress levels and significant financial investment in correcting his numerous errors. It's baffling how he manages to sleep at night knowing the distress he causes.
Take heed: if it seems too good to be true, it undoubtedly is. Stay away from Scotty and Next Level Concrete. You've been warned. read more