Veteran owned and the owner is informative with his knowledge. He is the type that seems to…read moreunder-promise and over-deliver. I have had various suits and shirts dry cleaned as well as an alteration that I can't speak on as of yet. He gives very clear expectations. I haven't dealt very often with anyone other than the owner, so, I cannot speak on their acumen or interpersonal savvy. Regardless, my experience with dry cleaners isn't bountiful so my requirements for 5 stars is low in comparison to those that may frequent such establishments

New Owners! Used to own Sky cleaners. Always treated me well and great quality. So glad they are…read morecloser to me now. Highly recommend !!

I've been using their services for over 15 years... we moved to the other side of town...I'm…read moreactively trying to simplify life and not drive great distances for different things... I researched Dry Cleaners near my new home. No one seems to compare..... I'll be making the drive to Crystal Blue! that says it all!

This place is fantastic! Roshi, Rosa and Ms Julie do a wonderful job whatever you need them to do…read more Ms. Julie did an outstanding job repairing a sequined dress with a broken zipper and needed to be shortened 3". She hand sewed the entire dress plus worked quickly to meet my deadline. The pricing was very reasonable. I've been using these folks for years and I'm never disappointed. Highly recommend! Thank you guys for being so amazing!!

Awesome Service. The customer service at Dry Cleaners world is unmatched. Very friendly staff and…read moretheir prices are great.

I have been a customer for a few years. However, I will never take my clothes there in the future…read more They have ruined several of my Jos A Bank dress shirts. The non caring owner claims that this brand of shirts shrink. So, apparently he knew this before cleaning the shirts, before taking my money and never warned me of the shrinkage issue until after the damage was done. What makes it worse is that he never apologized and made me feel as if I was the blame for his error. I'm starting to feel like the other disappointed customers who said that all they care about is your money. They only care until you have an issue. I never had this issue with my previous cleaners. Also, I never had a shrinkage issue with these shirts at Dry Clean World until recently.

If you like high prices and poor customer service, this is the place for you! This place is…read moreconveniently located near the grocery store, so I thought I'd give them a try. That was a mistake. I took seven men's dress shirts for the regular laundry service, light starch on hangers, and was unpleasantly surprised to find that my (prepaid) total would be over $40, nearly $6 per shirt. When I asked the (rather impatient) owner why the price was so much, she explained that since this was my first visit and my shirts had not be cleaned by them before, an extra thorough cleaning process was needed. This "extra" basically doubled the price per shirt. She added that extra charge without asking me or informing me in any way whatsoever. I think she could see I was about to walk out when she relented and told me I could have the "regular" service if I wanted it. I said yes, at which point she informed me that I needed to pay up front. I paid about $28 and left. I checked with a few other cleaners in the immediate area and the average price I was quoted was under $3 per shirt, usually around $2.50-$2.75. A few days later on a Saturday, I went in to pick up my shirts, arriving at 3:55 pm. The same person greeted me at the door with "We close at 4:00". I looked at my watch, it was 3:56 pm. I asked if she wanted me to come back another day. I walked inside and was immediately greeted by the most foul stench you can imagine. I wanted to get out of there as quickly as possible, but I had to wait while she finished her phone call. Eventually she got off the phone and reluctantly took my ticket and retrieved my shirts. After she got off the phone it only took about 30 seconds to get my shirts, but apparently this was too much trouble for her, and she acted like she didn't want to do it. I told her that I checked a few other places and the prices I was quoted. She said to me, "Then you better go there." As I wrote, I wanted to give this place a try. I'm sorry I did.

Don't go here for alterations!!! A little over a year ago they ruined an expensive brand new dress…read moreI was supposed to wear to my best friend's wedding. It was a simple alteration and they admitted fault. They kept the dress promising to pay me back for it and I've yet to hear anything from management. I went back in person several times and the staff says only the manager can either pay me or give me store credit, but he is never there, nor does anyone ever call me back.

I just wanted to pass on a glowing review for Felix Cleaners Inc. For the third time he has come…read morethrough and did a perfect job of cleaning for us. First was a silk lamp shade with a dry wall mud stain on it, second was my wife's favorite blouse, and third was a suede jacket with food and water spots that have completely disappeared. This is THE place to go if you want a good job and friendly service. Jobs well done!! George Kramer from Deaton Creek

extremely overpriced. their work was ok. very good customer service but the prices are ridiculousread more

It was too expensive for a sloppy job done with a bad attitude and complaints from the cleaner.read more

My old standby dry cleaner finally closed up shop and I tried a few cleaners nearby, but found them…read morejaded and unfriendly and a bit catty. While picking up a breakfast biscuit at Dicky Doo's I saw Royal and gave it a shot. Clothes cleaned beautifully, brought out to my car, undercharged me, so paid the difference upon pick up. They require payment up front. FYI. Also do alterations as other reviewers have mentioned. I'm excited to see her hem work. $12/per pair of pants.

Got my 4 items done same day. Thats the only reason im giving 5 stars. I was told multiple times…read morethat same-day service is only during the weekday. So I was done a favor that they were able to do it on a Saturday.

As a project manager, I would gladly vouch for their services. Given the urgency of the the…read moresituation, not only did they respond quickly to my request, but they also ensured to give us the service we needed within our timeline. A definite value for money, Jimi and Jennie were very accommodating for the trimming and stitching service that we requested, for a 100' wide curtain. They conducted themselves with a lot of professionalism, and made sure that we got our product back in time.

Good wash and fold service. Clothes were clean and neatly folded. You can't beat the wash price per…read morepound anywhere. **The address for this business is more like 152 Hurricane Shoals. NE. Navigating to 140 via google or other services will be way off base.

Went here in the evening on 12/8. My husband asked for the key to the restroom and was told the…read morerestroom was not working. No big deal but then another lady asked and was told the same thing. Both my husband and the other lady are black. Then a Hispanic lady asks and she was escorted to the bathroom with the key. The lady behind the counter is racist!