I have been taking my taking my 2012 HP computer to JB Computers for the last 5 years, William has…read morerepaired the exterior of my laptop (hinges, etc) , updated software, removed viruses etc... everything to keep my dinosaur laptop functioning!!! For 2 years William has told me "Sharon you need a new computer". This year I listened.....William transferred everything over from my old laptop to the new DELL installed new Office programs, configured my files/desktop so I am not pulling my hair out. I have had nothing but positive results and the best customer service from JB Computer and William. Thank you William and JB Computers for saving my sanity and my laptops!!!! Sharon Stashak

I've always had an excellent experience when working with JB Computer. They are very knowledgeable…read moreand fair. You can trust them to get the job done quickly and for a reasonable price. Excellent customer service!

Samuel took great care of me and my computer. What really impressed me was his willingness to take…read moretime to answer all my questions thoroughly both before and after repair. Great service and VERY reasonable price. Thanks Samuel!! Doug Doeing Emily Ln. Lockport

These folks always advertise that they serve you when you need it but I have yet to go in and have…read morethem make a single sheet copy; they always want me to drop it off. The woman at the counter as the personality of a gnat! I wish there was a FedEx Office in Lockport!

Joel was amazing helping us with printing booklets!!! Thank you so much! Highly recommendread more

L. G. is the best. I really enjoyed doing business with…read morehim. He talked to me not down to me. I understood everything he was going to do. Price was much less than I expected for all the work he did. He didn't try to sell me anything above what I needed. An all around honest guy who wants to resolve your computer issues.

LG computers has been my go to for the last decade. They provide the best IT services and…read moreconsulting. I have used them for both my business and home. Lee is responsive, professional, and very knowledgeable. If you need any IT services this is the place to call!

As an old employee of my tech USA let me tell you the facts about this place. Im not able to see…read morethis place from a customer point of view because I wouldn't bring something here if it was the last place on earth. But life working at my tech USA is nothing short of horrible. Not saying this due to the customers that came in. But it's due to those i worked for. The Corporate of my tech USA is single handedly THE WORSE Corporate I have ever had the displeasure of working for. At 1st it was the best job I have ever had. Then slowly it be came the worst. The start to things is that Corporate was in charge of ordering all parts for repairs that needed to be done. Which worked fine, for a while..... After a short time it seemed no stores were getting any parts for any repairs. This lasted about two months till we heard about the stores in Virginia ordering their own parts, so we started to do the same. Then out of the blue we stopped using direct deposit and the checks were mailed to our stores each payday. However starting in about November the checks were always late by a few days and from what I heard from one of the employees that still works there They still are. Ladies and gentlemen I'll warn you DO NOT take your stuff to ANY my tech USA. I loved working here and working on and repairing things but those that run this business are running it into the ground and they will be out of business sooner or later. My store was closed down about a month ago along with a few other stores. Most stores did not even get a heads up about their store's closig. Don't support a business that does not care about the employees!

Great customer service and work done by Patrick. Very friendly, knowledgable, and honest personnel…read morehere. This is the place to take any computer when it is nonfunctional. Along with drop-off service, they also offer in-home service and remote troubleshooting. Prices are very fair. Definitely recommend!

Like many of us I have run into my fair share of computer problems. From the blue screen of death…read moreto operating system not found to cracked screens. I came to Empire PC because my old laptop would no longer work and I wanted to recover old photographs from my hard drive. The young gentleman who owns the place was amicable and seemed like he knew what he was talking about. It turns out that only did he seem like he knew what he was talking about, he really did know because he was able to successfully recover all of my old photographs from a hard drive that wouldn't function properly! I have to say that I was extremely happy with the service I received,Everything was explained to me in complete detail, and the service was completed in a timely matter. I also had my computer screen which was cracked fixed and repaired here. The costs are relatively affordable, much less than I had anticipated. If you or someone you know has run into an issue with their PC I highly recommend that you give this place a chance to earn your business.

I have been waiting for a technician for 5 weeks. The company itself altered my account information…read moreafter my first contact with customer service so I had to spend a lengthy amount of time just verifying my original order. I have had to call or chat 4 times with no resolution. I am giving up if they don't show at our next scheduled time. Walmart will be getting a very strong complaint, this was a business install and our Board room has been out of commission for 5 weeks because we had to remove the old TV to prepare. Never again.

this company charged my boyfriend the FULL amount at the time of the appointment setting. The…read morefirst day and time set and no one showed up. When he called to find out what was happening they gave him another appointment for the day after??? BLOWN OFF AGAIN! why do they ask for money up front and then you get the run around?? TOTAL SCAM.