I took my MacBook Pro in to Computer Advantage Newnan because the rubber gasket around the screen…read morewas loosening. I had purchased it there in 2022. When they ran diagnostics they found a problem with my battery and a few other serious things. I do have AppleCare and they sent it off to be repaired. I now have an almost completely new MacBook. I was also having a problem with Microsoft Office for Mac as Word or Excel wouldn't save anymore - it was locked. I had purchased it from Computer advantage when I bought my Mac so they were able to reinstall office using my purchased Microsoft key. All in all, I am so very happy the way it all turned out. Larry was very helpful, patiently guiding me through the process as it developed, and Michael provided awesome expertise on setting everything back up and gettin me operational again. I don't even live in the area (900 miles away), but I visit often and I am so thankful I found Computer Advantage when I did. It has turned out to be a godsend. I buy all my related Apple products from them along with some helpful accessories. Thanks Larry, Michael and Ethan for your expertise, patience, and wonderful customer service.

My Apple Watch was all the way broke which led me to Computer Advantage for service. While booking…read moremy support ticket with Apple, Computer Advantage showed up as a Premier Partner so I decided to book that as the Apple system advised they would be handle most issues. Computer Advantage was easy to find as it's right on the main road. Walking in, the store is very nice and super clean. The tech came out and greeted me and my check-in was quick and simple. Even with the easy access and great service, my review ends there as Computer Advantage was unable to assist me with my tech issue due to the inability to obtain the Serial Number off of my watch. Though I was able to provide it to them, the "system" wouldn't allow access as it wasn't able to connect to the watch. I'm frustrated by this as my Apple ticket was because my watch wouldn't turn on and they still suggested Computer Advantage. To my dismay, my 27 minute, 17 mile journey was to no avail. However, the service provided by Computer Advantage was professional and appreciated... Now I'm back to booking an appointment at an ACTUAL Apple Store!!! Moral of the story for me is, only book at Apple Stores to save time and mitigate the risk of being redirected to a store. To note, Computer Advantage has a great product selection if you are looking to buy Apple products.

Stopped by to return a package using FedEx. They aren't able to scan the QR code for the rlabel,…read morebut you can email it to them, and they'll print the label out at no cost. Gavin provided THE BEST customer service. From the time he greeted us until our transaction was complete, he was helpful, polite, energetic, and personable.

Went to get a label maker for my husband. The sign stated that it was on sale but it rang up for…read morethe regular price. I asked the cashier to hold the order while I went to check the price. Sale had expired on 12/27/25 but sale tag had not been removed. When I brought it to the cashier he went ahead and told me they would honor the sale price.

Angry staff. Zero customer service. The Apple Watch purchased did not hold a charge for 24 hours…read more Took it back to the store and the staff refused to swap it out for another. Said that because I left the store I bought it. I will never purchase anything from Best Buy especially this store again. But I guess they don't need my business.

I purchased a very expensive WiFi 7 router ($640) from this store on October 10, 2025, then…read moretraveled for work and didn't get my ISP service upgrade till Friday, November 7, 2025. I tried to install this router all day Sunday, and I believe the combination of the firmware on the AT&T Fiber 5000 service, the AT&T hub (BGW620 All-Fi), was unable to connect due to what looks like a firmware issue. I gave up after 13 hours of trying. This morning, November 10, 2025, I brought the new Wifi 7 router back to Best Buy in perfect condition. They refused to accept the return because it was past their return date. I've probably spent more than $15,000 on stuff from this store over the past decade, but not accepting this return will be the last time I purchase anything from Best Buy.

Phenomenal service and went the extra mile. I've come here a few times over the past several years…read moreand always had top notch service. They aren't nosy or judgy, they just fix your laptop and get it back to you. Not too expensive and not usually slow. Recently, I had a motherboard replaced and the microphone didn't work when I got it back. I brought it back to a former employee named Zuhare, who was the only person I had dealt with on this particular laptop. I had to bring it back several times times for multiple issues. The guy had my laptop for 2 full days and never touched it to fix the mic. Seemed annoyed I even asked. Anyway, I had a few choice words for him, then didn't go back for a few months. I finally decided to go back and the new employee and owner fixed it for me for free within a day. No charge. Now that Zuhare is gone, it is a wonderful place again.

I've purchased several computers and various computer parts and accessories from Ginstar over the…read moreyears, and I've always been satisfied. Their products have consistently met or exceded my expectations, and I've never had a negative experience.

Friendly and knowledgeable. Fixed my computer the same day. Very honest pricing! My go to store.read more

This is my go- to for updates and repairs! Mark delivered in time and was thorough in explaining…read morewhat he completed and changes to the operating system.

Anna, the owner, is knowledgeable, accurate, professional, timely and an all around lovely person…read morewho can quickly diagnose and repair software as well as hardware. The prices are commiserate with the expertise. May not be the cheapest but you get what you pay for. I highly, and without reservations, recommend Anna and her staff.

I came in one day looking for a price on fixing my cracked cell phone and the prices are pretty…read moregood. The lady in the shop was also very friendly and informative.

Best electronic store I've ever visited. Very knowledgeable and engaged staff that seem to know…read moreexactly where even the smallest item is in the store and what it's used for. Their depth of information is much more than even AI. They unselfishly hand you off to an another staff member when you go from section to section. They kept me from making some buying mistakes. Great prices and rarely out of stock. Amazon doesn't need to have all the business!

Great place to purchase anything that can be related to Information Technology…read more They offer anything and everything! From network devices, to printers to Apple computers and accessories. The service is great and they have a fast checkout service.

I went in with a new laptop purchased from a different retailer. Needed help getting Facebook to…read moreopen. Joi Miller at the reception desk was very polite and helpful. She quickly looked over my laptop and cell phone and resolved the problem. Many thanks.

My son was having an issue with his laptop. I knew immediately who to call from my past positive…read moreexperience with Dallas Computer Sales and Service. Curtis provided us with a wealth of knowledge with regards to the issue concerning the laptop. Curtis always has a great attitude and is passionate about providing customers with a great experience. I recommend this shop to all who is having a computer issue. Overall, excellent customer service/experience on every visit. Curtis is a subject matter expert and knows his craft.