I worked with this company to replace all of the windows in my 20+ year old home that had single…read morepane aluminum frame windows. Many of which were mullioned windows (if you pay to have your windows washed - you know the added expense of those!) I received 4 quotes from different companies. Some were higher, one was lower, but I went with Vizion because of the fact they are a family owned Texas based company and they have over 4 decades of experience in the Window Industry. From the initial meeting to the installation, it was a seamless experience, and this was during Covid, when material shortages were creating 8-10 month back orders. They stayed in constant contact and the windows are great. I recommend at the very least, inviting them out to bid on your window project. I don't think you'll regret it. They are as honest as the day is long. And that's hard to find in this day and age.

5.21.24 First I am going to say this is a family owned and…read moreoperated business. From my first phone call to now I am very impressed with the service. Tiffany came out to do measurements for all new exterior doors. She was so wonderful. She explained everything, answered our million questions and was so patient doing so. I called or texted her with even more questions. Still she was so patient. Tiffany even came out a second time and brought color samples for me to see. We finally made our select on all the doors we need and placed the order. These doors are not cheap by any means. (Btw-we are talking about 9 exterior doors) Now we are waiting for our order to come in before the install begins. I will update when they come in. I highly recommend them!!!

Great at replacing double pane windows that have cracked or lost their seals. Quality work that's…read morefast and dependable

They were wonderful. Great over the phone. Very professional and done an amazing job at a…read morereasonable price.

Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess,…read morequick and courteous, honest and fair.

Everything from picking doors to install. Everyone is down to earth and professional.read more

This is a warning to future homeowners looking for new doors: We don't want you to make the same…read moremistakes that we made by selecting Castle Doors as your door contractor. Chapter: 3 It is now mid-October of 2025, when I noticed the caulking that was applied in April of 2025, began to fail. On October 23, 2025, photographs were taken and sent via email to both the Owner and the Operations Manager for their assessment. There was no response from Castle Door regarding this matter. On October 28, 2025, I telephoned Castle Doors and spoke with the Operations Manager regarding the correspondence that was sent on October 23, 2025. I was informed that they didn't receive my correspondence on October 23, 2025. During our brief telephone conversation, the Operations Manager stated that he would need to research this and get back to me. Later that afternoon, I received a response from the Operations Manager informing me that this is a normal condition, that this was an aesthetic issue. I indicated that this is not normal and that his response was not acceptable. He agreed to research this further and get back to me. On October 31, 2025, I telephoned their Operation Manager for an update. Again, I was told this condition was normal. I informed him that the door assembly and trim in place prior to Castle Doors installation was painted black in 2016 and there no issues with either the caulking or paint. I sent an email to both the Owner and Operations Manager requesting that Castle Doors provide me with the product name and product number for the caulking and paint that was used. I received an email from the Owner indicating the paint is peeling off the caulking. He indicated they were willing to address this issue by using new black caulking, which will not be painted. I was also informed that anything painted black with full sun exposure was going to be problematic. On November 10, 2025, email correspondence was sent to the Owner of Castle Doors stating that as a professional, this should have been addressed prior to caulking and painting. It amazes me that this determination could be made by looking at photos and not performing a site visit. They indicated that they are willing to address this issue by using new black caulk, without paint. But did not provide the process of how this repair was to be made. In this email, I asked for the following items to be addressed: 1. Have a Sherwin-Williams representative perform a visit the site and examine the caulking and paint and provide a method of repair. 2. Provide both the product names and product numbers for the caulking and paint used. 3. Provide me with a current Certificate of Insurance from Castle Doors prior to any work being performed. On December 8, 2025, email correspondence was issued to the Owner of Castle Doors stating that it had been weeks since my last email requesting Castle Doors repair method for the caulking/paint issues that have occurred on our entry doors, as well as a current Certificate of Insurance from Castle Doors. I asked them to provide this documentation ASAP, so that this work could be scheduled and corrected. A response was provided by the Owner indicating that in his email dated October 31, 2025, requesting confirmation that we wanted Castle Door to proceed with new black caulking. "If you want Castle Doors to proceed, we will schedule this work when we can, making sure the weather is appropriate for caulking". Correspondence was resent asking that Castle Doors provide me with the documentation requested. Upon reviewing the repair method and your Certificate of Insurance, we would be able to schedule this repair using the black caulking. The Owner responded within four minutes of my request stating that "we did not require insurance documentation when Castle Doors installed these doors, so we will not provide that information now". If you choose to use this company, please be sure to get a current certificate of insurance. I asked the owner how he intended to remove what was currently in place and rectify it with new black caulking. Castle Doors response was "there's not much explanation to give". We will use hand tools to remove the existing caulking, and then apply the new, black caulking. I asked that Castle Doors schedule this work ASAP. On December 10, 2025, I received correspondence from Castle Doors stating that it would likely have to be after the first of the year, as we will need it to be a day with temperatures over 50 degrees. Chapter: 4 to follow.

Absolutely the worst experience I've ever had. The owner stated in writing -- both by email and in…read morethe contract -- that I would have a full 10-year warranty on the Pella windows installed. When the windows began leaking after only three years, the owner was notified and completely denied the warranty coverage. A judgment has since been filed, and the owner has been found in default and is currently going through Chapter 7 bankruptcy proceedings. Steer clear of this company. Extremely unscrupulous business practices and no accountability once problems arise.

From the owner: When it comes time to replace or install windows or doors in your home, you need a partner you can…read moretrust. That partner is US Windows. We're a full-service window installation & sales company serving Houston, TX, and its surrounding areas. Our stylish solutions not only provide protection from the elements, but they offer a sense of class and charm that will make your home the envy of the block. We offer the full line of Pella product and are a certified Andersen Contractor, we provide in-depth consultations to identify your needs and find solutions that work for your home specifically. Our no-pressure sales experience ensures that when you decide to partner with us, it will be for the right reasons. Special financing available on all jobs including 0% interest plans, we're the premier choice for window and door replacement. Contact today for a free estimate!

The door technician was awesome but the lady answering the phone does not have good knowledge. All…read moreshe says is that is policy. No explanation.

I reached out to Julian via Yelp to have my mom's door refinished. Julian was very patient in…read morecommunicating. There were a few times my schedule was a conflict, but we finally set a date. Friday, I received a text from David. He communicated with me that he was running a bit late and what his ETA would be. I appreciated the text message as I was coming from my own home and had to head over to my mother's house. David & Andrew arrived promptly as stated the time. David went through the process with me and asked me to choose the color stain (he also helped). He stated how long it was going to take them. The whole process was a smooth transaction. Andrew assisted David and helped him take the door down and cover the front door with plastic. I notice how closely they worked together and how very commutative they were to each other. They were the true meaning teamwork makes the dream work! I was very pleased with their work, but most importantly my mother was extremely excited about her brand-new refinished door! I highly recommend Sturdy Doors to anyone. If you are able to request certain employees, please request David & Andrew. Soft spoken, efficient work, and commutative. I will be using them in the future and recommend them if any asks. I cannot thank you enough, Julian, David & Andrew!