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    Newcomer's Noland Road Chapel

    5.0 (1 review)
    Open Open 24 hours

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    7 years ago

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    Dignity M.

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    Carson-Speaks Chapel - Cover

    Carson-Speaks Chapel

    (2 reviews)

    Empathic and took care of several important notifications. Taylor comforted me several times as I…read moream the Executor of our mother's affairs. Thank you$

    Carson-Speaks honored my step dad's pre-need plan. It was a plan bought from the man who went…read morebankrupt, and didn't return any of the money and is now in jail. I vaguely remember it in the news about 15 years ago, but heard about it almost every time I talked with my mom. Our first visit with Carson-Speaks was on July 5th. That gave us only a day or so planning cause of July 4th. My stepdad passed on July 3rd. Seriously, though, the team at Carson-Speaks moves fast. We did the regular meet with the funeral home appointment. Arrangements and settings were explained, and selected. No funeral home appointment is joyous or uplifting, even though they call it a celebration. It's really not a celebration, but I appreciate the selling point. The fact that they are selling something was subliminal, and not noticed with our first funeral director. Our first funeral director did a great job. We appointed a celebrant cause there is no religious affiliation. They gave us a choice of poems, 10 pages of poems, one of which was selected to be printed in the program. We went through over 200 poems on July 5th, and returned to Carson-Speaks the 6th with our selection. On the 6th, we met with the appointed celebrant, for more than 2 hours. My stepdad was a war hero, and it was a full military honors funeral. A special award is given in his honor. The first one was presented to us at the funeral, by a speaker I set up and arranged. The connections went smooth, and I was pleased. On July 6th, we had a different funeral director, who reminded me of a salesman. He was okay, but his personality and energy level seemed high strung and inaccurate. But everyone has different personalities. On the day of the funeral, it went smooth, except for one thing that was never explained to us: a picture on the program was missing. When we picked up the flowers and pictures and picture boards I had made on July 6th yesterday,, our easels were missing from our pictures. It was questioned then, about the lack of a picture on the fold out. It was suggested that this be explained to other customers. That's my main complaint. The rest was really nice, with full military honors at the grave site. They thanked us for selecting "Carson-Speaks for our time of need" after the military honors...It's okay, for a selling point. They gave us a flag cover, shell casings, and it was a very honorable event. I would use them again, hopefully not soon. I will request a picture on the program. The programs appear vacant. They provided us thank you notes, which is going to keep me busy today, so I need to get off of Yelp and get started.

    Direct Casket Outlet - Inside store right side opposite angle

    Direct Casket Outlet

    (3 reviews)

    If you have been unfortunate enough to have to make funeral arrangements you have probably had the…read moredispleasure of coming face to face with some to the sleaziest and shameless individuals you might ever meet. Most have no qualms about playing on your grief and weakened state to hit you with markups and up charges. If you are in a place where you can pay attention to details you quickly learn that you should never order anything (flowers, catering, car service, etc) from the funeral home. They tend to average 200% - 800% markups. This is especially true where the casket is concerned. Luckily for me a friend had been though this and pointed me to this business. Direct Casket Outlet despite the sound of its name is a small locally owned business. It is a bit out of the way to find, but worth the trip. The husband and wife that own it handle pretty much everything them selfs so there is little risk of anything falling though the cracks. They were patient and understanding. It was very clear that their only focus was on what we needed and what they could do to help us. Not only did they NEVER push us to spend more they actually talked us into spending $1000 less! Let me repeat that. They knowingly gave up an additional $1000 just because they did not believe it was in our interest to spend it! That is a VERY rare thing to find any more. This is not anything I look forward to going though again, but when it does happen this where I will be going. Not just for the casket, but for recommendations for funeral homes and anything else we might need. I was that impressed and trust them that much!

    Recently I suddenly lost my younger brother who is a single father of three children ages 18, 14,…read moreand 12. After learning the devastating news my mother and I began the horrible task of funeral planning. At the time we were deciding between a casket or a cremation. His oldest son accompanied us to the casket store but we told him to wait outside in the car.. As my mother and I sat down at the table with one of the owners (the older one) he was very abrupt in speech and did not seem at all sympathetic to our situation. For him it was business as usual I suppose. When we told him we may need a specialized casket b/c my brother happened to be obese, the older owner said, "Oh yeah, I heard we had a big boy in. How much did he weigh? Whew!!!" "That's a big dude!" My mother and I gasp at his boldness. By that time my nephew had walked in to ask a question and heard what the owner said. My nephew said, "How rude!" and walked back out. A phone call was made to the funeral home that held my brother to find out what size casket would be needed to accommodate the bigger size. Again this owner was very uncaring in his demeanor and non nonchalant as to whether he would be able to help or not. About that time some more customers came in and he turned his attention away from us and went to go help the incoming customers. The younger co-owner took over from there. I voiced my concerns about the behavior of the older owner. There were apologies on his behalf, however we did not feel the need to purchase any items from the casket store. We left the store feeling bruised and insulted. I don't plan to step foot in store again.

    Frisbie Monuments

    Frisbie Monuments

    (9 reviews)

    When I 1st walked into Frisbie Monuments in Independence Missouri I felt comfortable. My husband…read morehad passed away April 2024. I just couldn't get my thoughts together to design what I wanted for our double headstone for he and I. 1st spoke with Beth she showed my daughter and I design books which helped alot. Then Angel Frisbie came to help as well. Both ladies were so kind, compassionate and knowledgeable of what they were selling. This was July 2025 I was wanting to get it ordered so he would have one by Christmas. We ordered it, finalized the design, final viewing of it to be sure it was correct by my daughters, next was the call Sept 24, 2025 it was going to be set in just about a hour. I never imagined it would be set this quick. I cried in my car driving down the road after the call from Colton from Frisbie. I had not seen the finished stone until it was set. I am so pleased at the time frame it took to be done and set. Thank you to Angel and Nathan Frisbie for carrying on a family owned business and helping me make the best decisions in creating something nobody wants to do. Colton thank you and who ever helped you set it you did a awesome job. Beth thank you as well for your help when we just dropped in with no appointment and you welcomed us. I give Frisbie Monuments 10/10 stars for Customer Service Knowledge of what they are going to make for you and guide you thru your ideas and bring them to be a work of art Friendliness Kindness Over all treat you like family Barbara Wiseman & (late) Charlie Wiseman You can view it on the Frisbie Monuments website They will guide you as much as you want them to thru the purchase as to not "Break the Bank "

    Unfortunately, I have had to order three monuments in the past few years. I will NOT go anyplace…read moreelse. These people are WONDERFUL! It's a family-owned business and they worked closely with me each time to be certain that I got exactly what I wanted. They sent me mock-ups each time after I tweeked the logo or lettering until it was exactly right. Once you give final approval in writing however, of course, you cannot go back to them and tell them something is not right. I could not be happier with the service, the headstones or the price!!!

    Newcomer's Dw Sons Funeral Homes

    Newcomer's Dw Sons Funeral Homes

    (4 reviews)

    From the moment we met Nichole, we felt at peace and knew we had made the right decision with…read moreNewcomers funeral home in Independence, Missouri. She put our family at ease, she was professional, sympathetic, listened attentively and offered guidance and suggestions. We went in late afternoon on a Friday to make arrangements and Nichole went above and beyond to make everything happen so the funeral could be on Monday so our loved ones could all be there! The price was very affordable. My Mother looked beautiful and peaceful. Nicole made a difficult and stressful time for us comforting, She is a lovely lady and a blessing! I would highly recommend Newcomers funeral home in Independence ! The Family of Dolores Siegrist

    When my friend Vickie passed away I was told her service would be at Newcomer's funeral home in…read moreIndependence, MO on Noland Rd. When I called a gentleman by the name of Don Birney answered my call. I explained that I was calling to make sure this was the correct funeral home where my friend would be having her service. He confirmed that she was there. I informed Don that I live in Arizona and was wondering if he could recommend a florist for me. He gave me a name and number of a florist. (TLF Alissa Flowers and I) he also informed me that Newcomer's does not receive any form of compensation from them. Don then proceeded to give me the details for Vickie's service. I called the florist and a lovely lady took my call. I must apologize I don't recall her name. She took so much time with me. I told her what colors of flowers that I would like for my friend. She then explained what color the vase, types, and colors of flowers that would be in the arrangement. I highly recommend them. Comes the day of the service I call Newcomer's funeral home, and Don answers the phone. I ask if there's any way I could watch her service.He was able to bring a laptop into the chapel so I could watch and listen to the entire service. Cassie (Vickie's daughter) even talked with me. At the end of the service Don took the laptop up to Vickie so I could see her one last time and say my good-byes. Don went out of his way to accommodate me and gave so much compassion to me when I wasn't able to be there and say good-by to friend. Thank you Don for all you Kindness, Debbie Savona

    Newcomer's Noland Road Chapel - funeralservices - Updated May 2026

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