Mike & Shawn were great to work with! Helped us pick out the lawnmower we wanted and helped get it…read moreall set up for us!

As a retiree of Deere &Co and a long-time user of Deere lawn care products, I have very high…read moreexpectations for any of their equipment that I buy My newly purchased Z530R, didn't live up to expectations. I left a phone message that I was very dissatisfied. The next morning, Justin called and said " got your message and I don't like what I am hearing. Would you give me a chance to make things right?" I agreed and am happy to report that Heritage addressed all my concerns. They made right everything they could do something about. I could not be more pleased with Heritage's handling of my complaints.

The guy at the parts department told me my skid steer was still under warranty,so I ok the work…read more Turns out it was only under a missions warranty .At that point I could not make a claim with Agri Sure since the work was already done. Cost me over $8000.

I took my X350 in because it had a leak in the rear differential and it was still under warranty…read more They said they couldn't reproduce the leak and I guess I was on my own until I could make it leak again, it was pretty obvious where the leak was because there was dirt and oil all around it but they cleaned it up and said they couldn't reproduce the leak, said it must be some residual oil when P&K worked on it I bought it brand new from P&K in Arkansas and they never did any work on it before I bought it I took it home and drove it for half an hour and it started leaking at the same spot, since I bought it at P&K in Springdale, Arkansas 3 1/2 years ago I took it back to them and they replaced the rear axle and had it back to me in less than two weeks, easy warranty work for somebody that wants to do it. The only reason I took it to Anderson Heritage was because it was closer to home. Don't waste your time at Heritage in Anderson.

Called to discover pricing and procedure for farm tractor repair. Got a huge tip from service…read moremanager about likely cause of malfunction. That was it! Fixed for the price of a fuel filter. Could not be more grateful. Also, he recommended pick up and delivery, which was also less expensive than a farm call.

Everytime I went in its like you are a ghost. Ask a simple question and act like they don't care to…read moresell anything from parts to tractor. Last time I'll visit them in Joplin.

Terrible customer service, I ordered a second remote for my Kioti tractor and when it arrived it…read morewas the wrong part. I received a return label and shipped it back. S&H received it the next week (April 1, 2025) and I was told a refund had been sent. It is now JUly 2, 2025 and I have not received the refund. all contacts, calls, and emails have gone unanswered. No customer service what so ever and I am out $409. Beware of this company, they are not what they say they are and are definately not wholesome midwest farmers. Stay away and don't order from them.

Great place to find any part for farm equipment. Was needing blades for a mower and they came in 10…read moredollors cheaper from there competitors down the road. Would definitely come back here for cheaper parts. Shop local this is it ,family owned shop,and it feels like it to very helpful for all your needs!!!!

Firts, Extermely rude service manager. Had my tractor worked…read moreon for a couple issues under warranty, they fixed them but never called me when it was completed. found out they completed them the first week it was there. After more than 2 months I called them asking when they would be done as I had not heard anything, the manager said it was done the first week it was in the shop. Great service?????, NOT. I get there to pickup tractor and the service department can't even find the original service ticket, which was filled out the day I dropped of the tractor, they then asked to tell them what they did to the tractor so they could write a new ticket. Told them what was on the original ticket, they said they would email me a copy, still waiting on that several months later.

Update#2 All has been cared for. Final rating is 4 stars…read morebased on the full hassle. UPDATE: I finally after two weeks did receive a phone call from the owner who the Original deal was made with. It is clear based on speaking with him that we were both incorrect on what was agreed upon. Based on this long conversation I believe that this matter is going to be resolved. Though it may have taken way longer than it should have! I will update upon conclusion.

I bought a tractor from 1/3/26 auction that didn't disclose a major issue. The right-hand cab door…read morewas broken, with Lexan used vs a new door glass and the replacement Lexan door was broken and the entire right-hand door taped to cab frames. This issue wasn't disclosed in the pre-auction write-up and I'm trying to contact auctioneer for an equitable solution.

From the owner: Clines Equipment is a family-owned and operated business. Owner Larry Clines has 30+ years of…read moreexperience in the auction and equipment industry. We're dedicated to helping you buy or sell farm and industrial equipment. With our expertise and knowledge, we'll make sure the process is as smooth as possible for you. Contact us today with any questions or needs – we're here to help! If we don't have it, we'll find it!

I had the best help I could have asked for with my lawnmower. Even though it wasn't a Kubota, there…read morewere there to help. I didn't have a way to get it there and they picked it up, fixed it and brought it back. All in a very reasonable time! I found another issue and they sent someone to the house to fix a belt that got cut and needed replacing. Fixed at home and it works like a charm again. Highly recommend them for your service!

Best customer service ever, Todd is the best. I've been to the other tractor and equipment…read morecompanies and I was met by employees that did not care if I was even there despite my telling them I wanted to purchase a $100,000 machine. Thank you Todd for selling us an awesome machine.

I like the convenience of their location to our home, and they do have a wide variety of everyday…read moreitems to go along with the various farm goods. That said, it is never my first choice due to the issues we have had with customer service, including getting snarled at for an honest, documented return and encountering clueless help in the small engine parts department. Last year, in the middle of growing season, we went in search of some vegetable and flower seeds in this FARM store only to find there were none. After many minutes and much discussion, we were lead to some closed plastic tubs full of mixed seed packets and told we could dig through them if we wanted. Since the packets were not grouped or ordered in any way, it was frustrating to stoop over and try to find anything, but we managed to locate a few things, which we were charged full price for even though by all appearances the seeds were on the way out. Overall, this is a fun store to shop, and if I thought they wanted my business I might spend more time and money here. ****Update 5/8/25**** I dropped one star based on the experience we had a few days ago. We were greeted as we walked in by an employee I had not seen before (common experience here). He then proceeded to "tail" us as we went around the store; I haven't had someone follow and watch me like this in 45 years. He appeared on every aisle we moved to, and pretended to be straightening racks that were perfectly straight- never approaching and asking if we needed help. So I guess we look like oldster shoplifters. Very creepy and a real incentive to shop elsewhere.

LOVE farm and home! They employees are always so nice, and customer service is always great! Love…read morethe home decor as well!

Let me start by saying I don't ever leave comments, I don't have the time, but I'm going to make…read moretime for this egregious situation I experienced at the Siloam springs Atwood's. On Feb, 19 2025 I purchased a space heater, and at checkout the young lady kept pushing the extended warranty and pushing, I refused it, like I always do, you see I believe that when you purchase an item with your hard earned money the quality of such item should be good enough that you shouldn't really need an extended warranty, these warrantys are a rip off in my opinion. I'm a plumber w a business and if I sell you a kitchen sink, guess what, I'll guarantee that sink as well as labor for a year, that's included, no questions it's automatic and I believe people expect that warranty and expect me to honor it. I do and always have. Common sense right??? Well the weather cools way down so I opened up my space heater, plugged it in and it was hardly moving any air, like there was a problem with the fan or something and it would get hot and trip my breaker, so I wrapped it up in the box and set it aside until I could return it. On the 27 of Feb I believe I gathered my receipt and headed to Atwood's. When it was my turn at the counter I explained to the lady what had happened and said I would like to return the item.She asked for a receipt, and I produced it, after staring at the receipt and checking over heater she says ,Did you purchase the extended warranty? I replied " no ma'am I didn't" she replied," well you have to have the extended warranty before we will return the item," I then saute, but it's only been 8 days and only used 1 time briefly, it's defective and explained what the item was doing. Shaking her head mouthing the word " no" over and over I asked , are you telling me that yr standard warranty that comes with every item sold in here does not cover any item sold in here and we have to purchase a. Extended warranty to be covered??????? She then got confused after trying to justify the policy she is babbling about but at the same time she is not sure how to respond because she is just repeating what someone has put in her head, but she knows I'm right in the common sense I just informed her of, then she points to the next register and say ," you'll have to talk to Bob, or bill, I forgot what his name is, but anyway I pushed my buggy in his direction thinking ok this guy will understand what I'm talking about,,,,,WRONG!!!! He's says you gotta have the extended warranty you will have to send it back to the manufacturer and blah blah blah, he said do u want to exchange it? I said no, he said you should have got the extended warranty your in your own you'll have to deal w the manufacturer, we don't do things like that, it's your responsibility. I then stated so your in store warranty doesn't cover anything for no amount of time and you'll exchange the heater right now but since I didn't purchase the extended warranty, you will not warranty you item I purchased and didn't work???? But if I had purchased the extended warranty, you will exchange the item and you will deal w sending , I remained calm and didntause a scene, but that's it in a nutshell. Srry so long I am pursuing this matter and will keep u posted. In my opinion

Great staff, store, and prices. Got several things I needed that I couldn't find at Walmart, yet…read morepricing was comparable. Really happy I stopped in, I'll definitely be back!