I have stopped in here a couple of times when I was in the market to purchase a new tractor. They…read moreare a CaseIH dealer and also carry New Holland. It is a very clean place for a tractor dealership. Well manicured lawn and the grounds in general look very nice. But because I haven't actually made a transaction, I can't say I'm a fan yet. My dad has done business with them (which is why I was here) and has never said anything bad so I hope some day I can be a customer.

From the owner: We provide much more than farm equipment. We provide a…read morecommitment to productivity that lasts from one season to the next. Heartland Tractor's entire organization upholds one simple commitment: Customer satisfaction. If there's one thing we promise to our customers - our partners - it's to help maintain their investments year in and year out with unbiased expertise that maximizes profits. Bottom line, you want your season to go smoothly. And so do we. So we'll do everything we can to make that happen.

Terrible customer service at the Lockwood store. My husband…read morecalled about a part he was looking for. The service guy looked it up on the computer and found it. My husband asked if it was possible to pick it up at a location closer to us. The guy told him he could. Unbeknownst to the service guy he neglected to hang up the phone before going off about wanting to "slap the sh*t out of that guy" and wanting to "kick his a**". Seriously!?! Is this how you feel about your customers? To get so angry about doing your *job* that you feel the need to go off on a rage filled tangent?

(Rogersville branch) Went shopping for a small tractor and was treated like I wasn't worth the…read moreeffort. So another company got my money.

Found an advertisement for a used JD 652R mower online. I paid to have it shipped to the Topeka…read morestore to get a better look at it. Used is used, but it was a complete piece of junk. I drove an hour and a half to see and possibly buy it, but it wouldn't even start. Second hand information from the techs that work there is that it had numerous oil leaks and wouldn't move. Neither the ad nor the rep I was dealing with ever said anything about it being a boat anchor or parts only.

My A/C in my truck stopped blowing cold. They diagnosed it and fixed it under the price said. Good…read morepeople and great work!

Took my car here with no clue of who they were or what was wrong with the car. They answered every…read morequestion I had and kept me informed of what was going on. My car is running great and I feel like I have a mechanic that I can call anytime with my car repairs. Thanks so much guys I really appreciate it.

Everytime I went in its like you are a ghost. Ask a simple question and act like they don't care to…read moresell anything from parts to tractor. Last time I'll visit them in Joplin.

Terrible customer service, I ordered a second remote for my Kioti tractor and when it arrived it…read morewas the wrong part. I received a return label and shipped it back. S&H received it the next week (April 1, 2025) and I was told a refund had been sent. It is now JUly 2, 2025 and I have not received the refund. all contacts, calls, and emails have gone unanswered. No customer service what so ever and I am out $409. Beware of this company, they are not what they say they are and are definately not wholesome midwest farmers. Stay away and don't order from them.

Paid 2200.00 for an adapter plate. Communication after the money was paid was terrible. The…read moreadapter came defective and when I reported the problem to the company, Paige was very rude and stated I must be a liberal. Horrible service and I had to spend additional money to correct the defective fabrication that was sold to me. I won't buy from this company again.

From the owner: Washburn Co fabricates loader quick hitch adapters to convert one type of attachment to anther typ…read moreof quick hitch. Washburn Co also fabricates hay moving attachments as well as selling individual hay bale spears and spring loaded corral gate latches

Mike & Shawn were great to work with! Helped us pick out the lawnmower we wanted and helped get it…read moreall set up for us!