Social Security Administration has my FIVE BIG STARS. If I didn't pay into Social Security all my…read moreworking years I wouldn't be able to live here in Manhattan! What I paid from my paycheck is a fraction of what I have gained in income since I was eligible to receive Social Security Benefits. Social Security has really tightened up the online website. If you are not tech savvy I feel sorry for you. I've learned a lot about my benefits and get my annual income statement. I definitely pay taxes on my Social Security you know! I'm writing this for everyone to be reminded about the scams. Attached is the information sheet SSA asked us to share. In these days of information overload we must stay focused and mindful of every email, text, and phone call. I hope this information from your Yelper Helper is beneficial for you either now or in the future. I'm sure if you are working you're looking forward to retirement!

The experience here depends on which teller you get. My first teller was okay, when I returned I…read morewas assigned to a teller that was a complete idiot. Dealing with the supervisor didn't help either. Don't go to this office .

Arriving a half hour before opening, I was taken by how many folks were already lined up,…read morefortunately I made an appointment. The tall thin black employee whom you will see upon entering might be tbe rudest person in a processional environment that ive ever witnessed in action. This individual really needs some career counseling as he'd be better suited having no contact with people in the office. I watched him bark at people, be dismissively rude, just a low class personality. However, the agent assigned to me upon being called to a specific room, was extremely helpful, kind and effective. Having come prepared with a mountain of paperwork, she calmly and patiently sifted through all of what I had with me. Upon completion, assured me that all files will be sent to the appropriate party for processing. Her five stars and that other guys one star brings the average to a total of three stars. See what a bad employee can do to hurt ones star rating? So unfortunate for all the others.

Ms Chu was very friendly and promised to mail a copy of my SS…read moreVery efficient Thank you Ms Chu

This place is a government facility and everything is done and performed by a ticketing system,…read morewhich sucks so much. Luckily this place doesn't need any appointments. The bad thing is you need to wait a long time and almost every chair is occupied. It's very crowded. The ticket numbers are called out randomly and not in order so you don't even know when it is your turn. Luckily there are many TV screens at different angles calling the ticket numbers or else people forget their turn and prevents people from moving their heads. When my number was called, I had to put my ticket number inside the basket next to the window. There was no electronic credit card merchant device outside the window. I had to pay using my credit card. I did not know that they were going to print out the birth certificates and was surprised that they handed me 2 copies. They looked really different than the version I had when I was born. Now they are pink and blue compared to my pink form I originally had.

Pleasantly surprised did it take a chunk of may morning. I had 9 am appointment to find out they…read moretake walk ins. I was finished 10:40 There are several employees that will guide you . They did go out of their way to get me my ever elusive birth certificate. This manhattan so parking umm no Plenty of mass transit and local eateries . I found out FedEx is a 4 min walk to print your proof of address I needed sooo yes I was on a mission and the employees did help me out.

I visited the Hoboken Social Security Administration office at 79 Hudson Street in mid April 2026…read morefor help with applying for IRMAA. I called the main SSA number, and was offered several appointments within the next month at various local offices. A 9am in Hoboken was the first available. Always a good idea to get the first appointment if possible, in order to limit wait time. I was seen within about 10 minutes by Ms. Acosta. She was fantastic! Super nice and very helpful. She gathered the information she needed from me, then guided me through filling out the forms. When I made a mistake on one form, she was very patient with me and got me on the right track. Mission was accomplished, and Ms. Acosta made it as pleasant as could be. When I let Ms. Acosta's supervisor know how terrific she was, they both seemed very happy to hear the service was great.

I made an appointment and didn't take too long for them to call me BUT then I noticied later on…read morethat I was missing another tax document so I walk back to Hoboken and the guard let me go in and see if I could find the same man I spoke before on my appt but he wasn't around (I guess out to lunch) so I had to select another # and this time I selected "other" and it took a longer for them to call me again. It took me almost all day to take care of everything I needed to take care that day. Today (3/16/26) I tried calling the office and I was on hold for a long time and the called dropped so I called again and stayed on hold until thank God someone came to the phone line and helped me. The agent spoke with me patiently and provided the information that I needed. Couldn't resolve anything at that moment but will wait 3 days to check if my direct deposited went through. Not easy to be without a monthly income. Thanks Hoboken Social Secuirty Office. But before I go, I do want to tell you that there is a guard in this office that was very unfriendly and I didn't like that.

I visited here today with my aunt and was helped by the case manager, Ms. Washington. She was very…read morekind and was willing to assist us at the end of day when most people are usually checked out. Thank you again Ms. Washington as I would definitely endorse her!

Don't try to call I held for three hours, no answer. The day before I got a recording that said I'd…read moreget a call back. six hours later I got a call back and the person on the other end never said a word! After me yelling hello after my third hello. God forbid I was starving. Also a NEGATIVE rating should be available

It was great very fast no time to wait the people who work there was very nice very friendly very…read moreprofessional they cheated me with respect and I gave them much respect and also they took care of my issue and opened up my case and a couple of weeks later I got my money so yes I'm very happy with that office

I had a question for a client I have been working with. I went to the queens social security card…read morecenter and was pleasantly greeted by Latoya at window 9. Although I could tell the office was busy, she took her time listening to my questions and gave me valuable feedback. I appreciate good customer service especially in fast-paced stressed induced environments. Kudos to Latoya for helping me assist my client, all with a smile. I hope she is acknowledged for her positive attitude, stellar customer service and the energy that she brings to environment. If you have to go to this social security location, I hope you get called to window 9.

I had made an appointment, unlike many others in the office, so my wait time was super short. The…read morewoman who helped me was awesome--friendly and efficient. I know most people don't have the best experience here, so I definitely felt lucky that mine was smooth and pleasant. That said, the overall vibe is very court-like. You go through security, take the elevator, then walk down a long hallway into a waiting room. From there, another hallway branches off into a bunch of small separate rooms--it's kind of creepy, not gonna lie lol.

NYC charging me for a parking violation because they can't tell the difference between a Washington…read moreState license plate and a Washington DC plate even after being informed of their error! Then sending threatening letters to compound the mistake. Such incompetence and arrogance! Nat Page

Not going to bother creating a new listing for jury duty, so just pretend this is for Cadman Plaza…read morelocation. Had jury duty here twice, and it was pretty straightforward. The lady running things Melissa was amazing. Both days, I was only there for a few hours. You don't actually have to get there at 8:30 cuz they don't start on time. They do take away your phone though, so bring a book.

Forget education,* the security line to get into jury duty is The Great Equalizer. Sure, any given…read moresubway car or city block will inevitably be pretty diverse in NYC, but EVERYONE has to show up for jury duty, and everyone has to endure the shockingly inefficient security line. You get the bankers that are rich enough to have a driver take them to work, so they never have to go underground with us peasants. You get the filthy hoarders that haven't left their apartment in half a decade because they can get literally everything delivered to them. And you get all the people in between who are at once terrified they'll be selected for a trial, and also kind of intrigued by the process and secretly hoping to find out what their employer will do if they have to be out for three weeks. We all have to do our civic duty. But other than the interminable security line, and the muffled microphone** they use half the time, this is a fairly painless experience. There's plenty of seating, wi-fi, and...actually, that's pretty much all I need. If my jackass colleagues*** also had jury duty, this would've been indistinguishable from a day in my office. Perhaps it's also that I have great luck when it comes to jury duty. I've never had to stay longer than one day, and I've never even been chosen as a potential juror, let alone put on a trial. For once, having a face no one wants to look at pays off. I hope you are as ugly as I am, and I mean that in the nicest possible way. ____________ *Please don't actually forget education. It's pretty important. **I'm a native English speaker and I have trouble understanding what's happening. I worry for others. ***I'm just seeing if they actually read my reviews. Jackasses.

IThis social security building is located in the industrial part of Astoria and stone throw from n…read moreline subway surrounded by auto repair shops and other similar type of businesses, not in the fancy part but it's on the corner and by appointment only with limited services and limited hours . I made my appointment and waited about an hour in the crowded waiting area . I was lucky , lady who helped me was nice and once I was called , it took about 15 minutes to get what I needed. Very crowded and the good part is many window clerks are available to assist but if you can avoid doing it in person like the dmv , try to do it online if you can wait . Giving 3stars for my experience.

Social Security at any location is not where I enjoy visiting. It's when I have a hard time with…read moreanything I suck it up and go. They definitely keep our information as secure as they can. They sent a email that our online login as it currently exists won't be available soon. We have to create a Login.gov or ID.me account. I believe I have both set up. I had to set them up when I wanted to view my Federal Income Tax documents online. It was a hassle and it required facial recognition. I'm dreading the change but I know I can go back to this office if I need help! I'm not going to recommend either way. If you can handle anything online avoid going to any Social Security office.