Everything went well as it always does. We've been working with Sal and a nicer and more…read moreknowledgeable person you won't meet. Sal from Floorcraft took the measurements and my shades were delivered just when Sal said they would be. Installation was great as are their products. If you need Carpet, Window Treatments or just good advice I'd visit or call Floorcraft.

Floorcraft professionals arrived at our house as scheduled to pull up a worn 40 year old wall to…read morewall carpet in our living room, then sand, refinish and stain the floor. After their meticulous, skilled work was completed, we discovered a beautiful red oak floor with darker mahogany trim that they brought to life. We are delighted with our experience in all aspects including staff courtesy and flexibility.

These guys are AMAZING. I called 8 floor refinishing places in Westchester -- not only did they…read morecome in the cheapest, but when I told them I wanted a light, bleached look, they immediately knew what I was talking about. Many well-established places actually didn't, much to my surprise. Other places offered to bleach my yellow oak, which is very toxic, forbidden in many apartment buildings, and not necessary if you know what products to use. I sent pics of what I wanted; the guys came in & made 2 swatches on my floor. It was easy to pick the swatch, and my new floors look amazing. My kitchen is a different wood -- red oak -- and the guys treated it differently to make the 2 look more similar in the end. Thiago, the owner, is super kind & available to respond to questions. Office staff is polite, punctual and very helpful. Overall, I recommend them enthusiastically.

Eagle Flooring did a great job refinishing my floor in my Bedroom that hadn't been treated in 60…read moreyear! They were punctual, professional and very easy to work with!

If I could give Wood Vitalize a thousand stars, I would…read more They are, without question, the highlight of my very difficult move. Adam was not only responsive and responsible, he was so friendly and generous with his time and expertise. That is as rare as they come in in the zone of contracting. Most of all, the work his team did is superb. They took my dark parquet floors with 40 years of built up wax and polish to a fresh and sexy natural blonde vision to behold. They miraculously got out every deep scratch and scar in the old finish in areas where the floor looked hopeless. I kid you not, all the other contractors in the building marveled at his work because they knew what this floor looked like before it was sanded. The sandless work was immaculate. I came here the night they finished sanding and did not see any dust of any kind. We had almost no time at all and Adam made it work in 2 days before we moved in, including drying of the protective coating. The pricing was extremely fair and I am so grateful for everything he did in a stressful situation.

Adam and his team did a fantastic job on sanding and refinishing my wood floor. Adam was very…read moreefficient and he completed the entire project (over 1000 sq. feet) within 3 days. He removed all the nicks and scratches and made the floor look so smooth. Adam is very friendly and he communicates well with his customer . I'd highly recommend him for any wood floor project.

Don't Bother! I called this man to come and refinish my floors and he postponed 3 times on me…read more(that's 3 weeks of waiting). I should have known ahead of time because he postponed coming to my house to quote on the job. I even had to call him for a quote. To start he told me the job would only take a couple of days. After coming to my house again I was told it would take 3-4 days, okay no problem I must've misunderstood. When I spoke to him again (after he postponed the 2nd time) he told me the job would be a full week. Again not a problem, I wanted him to do a good job on my floors and we would arrange ourselves in the house to give him the time he needed. Honestly, I understand that he was probably busy and we were going on vacation so I thought I'd be nice to go along with his schedule. The night before he was supposed to show up I texted him to confirm and I got another excuse about how it would be better to start the following week. Again I accepted that he was busy and allowed him to postpone. Today he was supposed to show up at 7:30 and he blamed being late on the weather. He explained in his text message that told his men to show up at 9:30 but the roads were bad and he can come by at 10. Remember he was supposed to show up at 7:30 and he's giving me another excuse! At this time I told him to forget it I called someone else. I'm not sure what type of job he would have done but waiting 3 weeks for someone to come and do a job is too long. Plus I just don't trust someone who feels that wasting my time is okay. Remember I'm paying him and his quote wasn't cheap. If Donald told me that he had other jobs and he couldn't come until later in the month I would have gladly agreed to schedule when he was free. However he didn't do that and left me with no other choice than to find someone else.

I called a lot of places before deciding on Personal Touch because the owner was responsive and the…read moreprice reasonable. But when all was said and done, I had to give only three stars. After agreeing to the proposal, there was no further contact with the owner during the many weeks leading up to the job. Then an emergency caused him to put off the 4-day job from a Friday to a Saturday. He called again on Saturday and said he was sorry but he'd have to start on Monday. Problem was, I was leaving on vacation that day and had planned everything around being able to let the workers in, stick around to make sure all was well, and leave a key for a neighbor to let them in the remaining days. This plan went all to hell. My neighbor reported no activity during my week away, and when I got back they still had to come in two more times. They left splashes of varnish on a tile floor, and there are still lap marks and streaks from applying the varnish incorrectly. They even put down the wrong color in one spot and had to remove and reapply. I had used another refinisher in the past, but I felt they were rude and didn't respect me as a past customer, so I sought out Personal Touch. True, they were at least competent at the start, and the workers couldn't have been nicer. Except for those mistakes and snafus, the floors really do look great. The problem was the emergency that threw off the schedule, which caused them to rush. Still, if I need floor refinishing again, I will go back to the rude guys. At least their work was mistake-free and was completed in the agreed-upon time frame.

The team was great! Floors look beautiful, the guys were efficient, Berti was very communicative…read moreand they left my house spotless.

Unprofessional. Never called back and never responded back to my texts. For what reason I have no…read moreidea. Called this company and spoke with Berti. I had water damage to one of my room upstairs due to a radiator leak. I wasn't sure if we needed to do just the 1 room or the whole upstairs since the wood is all connected. When I had spoken to him on the phone he said there may be a slightly different color if we do just the one room. So before he came out, I asked if he can get us both quotes. He came out when I wasn't home but my wife was. He didn't measure anything. Look at the room where the damage was and left. He didn't look at the rest of the upstairs. I didn't get a message for him so I texted him. He gave me a quote for the one room. I asked, do you have a quote for how much it would be for the whole upstairs. He said he didn't look at the other room upstairs. I described the size of the other room upstairs and he texted back with a quote. I asked if you can send me in writing the 2 quotes. He said he has to charge me $150 for the quotes. Then I said, "What? Why?" He never responded. Just in case he didn't see it, I text him again the next day. He didn't respond again. Extremely disappointed with him and his lack of response.

Jonathan did a great job fixing my floor. The old floor was…read morestained multiple times with bad strips and uneven color. After the sanding and ploy, the floor went back to it original color and looks good. His price is very reasonable in comparison to others. You would not go wrong with this company.

We couldn't be happier with the work done on our hardwood floors by Jay…read more From start to finish, he was professional, detail-oriented, and clearly took pride in his craftsmanship. The transformation is incredible--the floors look brand new, with a smooth, flawless finish that completely elevated the space.

What a great place to find your new style! Fovama Rugs offers an amazing selection of new and…read moreantique rugs, as well as a beautiful variety of styles of rugs, runners, carpets, laminate, hardwood floors, and more to choose from. The place is run by the best people, very knowledgeable professionals who can help you figure out what will work best for you, even when you're not sure what you like. 10 / 10 I highly recommend Fovama rugs and the family and staff that run it. Might see ya there!

This is absolutely the best place that we have ever shopped for rug & carpet throughout NYC &…read moreWestchester. We recently moved to the area & searched all possible places but couldn't find the carpet for our stairs. Ahmad spent 2 hours searching for the best quality carpet within our budget. When the carpet was installed, it is absolutely stunning & we were beyond happy. I strongly recommend Fovama for anyone who really appreciate top quality rug, carpet & service!!!

They did an amazing job on our floors! Andy and his crew were great while the job was getting done…read more Sent updates as things were being finished. Once the job was complete, it was a little more difficult to contact Andy about setting up a payment plan/ and further jobs. Otherwise a great company.

Andy and his crew did an absolutely flawless job of sanding and refinishing a 15-year-old hardwood…read morefloor with heavy traffic, and stairs. The only word I can use to describe the care that they took in avoiding damaging our mouldings and evenly finishing every square inch of the floor is "surgical". They did an exceptionally good job, within a short timeframe, exactly when we needed it done. I cannot recommend these people enough.

First time in this establishment, and so happy that we chose this place…read more The prices are great and they have all these different floorings that we've never seen before. Absolutely awesome. The staff was friendly and attentive. They gave us space to pick out the flooring we wanted for our home. No pushing us for a sale. Very neat place. Parking right up front. Highly recommend. Samantha Moya the store manager took her time with us, explaining to us exactly what we would expect with our new floors. She gave great advise. She was so informative. Excellent with her work. A people person for sure. Thank you for your service. Can not wait the outcome.

Placed an order for flooring, molding and stair noses. Original order for th stair noses was never…read moresent over. Complained to the store and they had no answer. Finally wrote a review on Google which led to someone from corporate finding out what happened. Had to go back in to cancel original order and place again. A week later still no answer as to where the order is or an expected date of arrival. My flooring job had to be postponed yet again. This company is horrible at delivery and orders. Went online to find out they had so many similar complaints. It's no wonder they went out of business before. Why they started back up under another name is beyond me. Do your due diligence and order from another reputable company. Don't use this one. You'll potentially lose money and time. A very disorganized company with horrible customer service.