First time coming here in over a year. They've done some upgrades such as the training area and…read morenew floors, which is good. Place used to smell with an old carpet. If they can get modern gym equipment it would be a great place.

Dear LA Fitness Management,…read more I am writing to formally complain about my repeated experiences with Angelico Garcia and the way I have been treated at the gym. I have been an LA Fitness member for many years, and previously I had an account for myself and both of my sons. At one point, my wife wanted to have her own membership again, so we canceled our previous memberships and opened a new Family of Four membership. Angelico Garcia assisted us with opening the new account. At that time, he was very polite, professional, and pleasant to deal with. Unfortunately, my experience with him changed completely afterward. On one occasion, I had an issue with checking in. The check-in was going through, but the check-in mark was not appearing in my LA Fitness app. I asked Angelico for assistance and explained the issue. His response was, "I don't know." I then asked him to direct me to someone who could help me resolve the issue. Again, he responded that he did not know. I found this response very inappropriate because he works for LA Fitness, and I was simply asking him to direct me to the appropriate person or department. Instead of helping me, he pushed his chair back, turned away from me, and stopped engaging with me. When I told him that I felt his behavior was rude, he responded, "I'm rude, so I'm not going to talk to you." I found this behavior extremely disrespectful and unprofessional. There have also been repeated issues regarding the complimentary personal-training session. I have been asked to come to the gym on approximately four separate occasions for a trainer appointment, but each time there was an issue. On different occasions, I was told that the trainer did not show up or that the appointment was not properly scheduled. I repeatedly made the effort to come to the gym based on the information I was given, only to find that the appointment was not actually arranged. Today, I had another similar experience. When I arrived, I spoke with Angelico and told him I was going to put my bag in the locker room. He told me to go ahead and said that when I came back, he would arrange the trainer for me. I went to the locker room and returned approximately one minute later, but he was no longer there and I could not find him. After I finished my workout, I spoke with him again. I was then told that the trainer had not shown up and that he would call me to schedule another appointment. Based on my previous experiences, I have not received the promised follow-up calls or proper scheduling. At this point, I feel that I have been given the runaround multiple times and have been unnecessarily inconvenienced. I also feel that his attitude toward me has become increasingly hostile. I have noticed disrespectful behavior and looks, and he does not communicate with me in a professional or courteous manner. Because I previously told him that I felt his behavior was rude, I am concerned that his subsequent treatment of me may be retaliatory. I cannot say what his intentions are, but the repeated pattern of behavior has made me feel uncomfortable and unwelcome at the gym. I have been a loyal LA Fitness member for many years, and I do not believe any member should be treated this way, regardless of any disagreement or interaction that may have occurred. I am requesting that management please review this situation, speak with the staff involved, and ensure that I am treated respectfully and professionally going forward. I would also appreciate it if management could properly arrange my complimentary personal-training session without requiring me to repeatedly come to the gym only to discover that the appointment was not scheduled or the trainer was unavailable. I am bringing this matter to management because I would like it resolved professionally and fairly. I hope LA Fitness will take this complaint seriously and address the repeated issues I have experienced. Thank you for your attention to this matter. I look forward to hearing from management. Sincerely, Ali Agha

Literally the scum capital of the world. Every time I go in not a single person is friendly or…read morehappy to be there, the equipment is never clean, and instead of the workers doing anything they just like to complain complain complain. This gym is not here to help you or make you feel welcome. They are here to kick you in the mouth, take your money, and laugh at you while you're down. Never ever ever stepping foot here. Jay is the worst of all

Dirty dark old worn- would not recommend- literally holes in the walls and missing tiles on the…read morefloor. Staff look apathetic and just "putting in their time " til they can clock out and go workout at a clean fitness center!! Heard this location was bought by LA fitness

I found the Active Mom's Club while googling "post natal personal training" and glad I was inspired…read moreto do that google search. After baby #1 I tried to get back into my work out routine line nothing happened and ended up in a world of hurt. For baby #2 I signed up for the "From the Core" program and glad I did. I was amazed at the difference I saw in strength in just 5 weeks and how it effected even small things like my posture and overall comfort. It was great to have a reason to get out of the house and to meet other mom's with baby's around my age. Hands down the best thing I did for myself after having my second child.

I took Coach Cassandra's Post Natal Core Recovery Class this Fall/Winter and am so incredibly glad…read morethat I did. I enjoyed strengthening my core and whole body without working out too aggressively and risking injury post-baby. You learn a variety of exercises during each class and all of them can be scaled and done at home - you get print outs with all of the exercises. Coach C is awesome, very motivating and has a wealth of knowledge and expertise about fitness, nutrition and overall wellbeing. It was reassuring to workout under her guidance as she provided helpful tips to correct form and posture. There really isn't anything that compares to this class if you want to get stronger and more fit after giving birth.

Heads Up. They just increased their rate by $5 because of inflation! Are you kidding me? The…read morecustomer is always the one to get screwed. So in order to cancel your member ship you have to send a letter - snailmail, to their office in Aurora, Illinois - certified or registered. They won't do it over the phone, and you can't do it in your profile on their website. I am absolutely cancelling my membership with XSport in South Barrington. #1 It's the worst run fitness center I've ever experienced. Machines are always broken, no one bothers to check memberships. People are walking in and just working out without scanning their barcodes. The management most of the time is sitting on their cell phones not paying attention to anything that is happening there. Basically, you're paying them to be on their cell phones during work. Worst management. #2. People sit on different machines and are on their phones for 30-60 minutes and no one from XSport bothers to ask them to move on or go someplace else. Management is not monitoring what is happening on the floor. #3. It's a filthy dirty place. Disgusting! Most of the time there are no paper towels or sanitizing spray. When you ask about it, management says they are out of paper towels or sanitizer! Way to go! #4. Increase our fees? I'm not going to pay another $5 a month to be a part of this filthy poorly managed organization, who the manager could care less about the cleanliness and appearance of South Barrington XSport. I find it appalling that I have to spend money to send this "cancel my membership" via registered or certified mail to the tune of $10.00. XSport was terrible 12 years ago and still is.

This place is a shit hole. If you plan on standing around and getting nothing done, it is always…read moreridiculously busy so this is the gym for you. Welcome to hell! Where everyone is wearing sweatpants with Yeezy slides & Darc Sport apparel. Not a single one of these clowns has any idea what the fuck they are doing in regard to exercise. Everything smells like a soiled dirty diaper because nobody ever cleans and the staff have their heads up their ass the entire shift. Lastly, the equipment here is all damaged and broken. For an example, that sorry ass excuse for a massage chair has been broken for the past THREE YEARS. I shit you not. This place is a fucking joke.

Excellent service. Does what he needs to do quickly and efficiently. Went out of his way to help us…read morewhen we were in a time crunch. Honest, honest, honest. Pricing is great too.

Customer Appreciation Day? More like UNAPPRECIATED. I have never been more insulted in an…read moreestablishment before. I am not one to complain of anything at all. I respect workers in customer service and the stress that comes with it. BUT sometime SOME KIDS can't wrap their heads around the fact that THEY ARE IN CUSTOMER SERVICE. It's in the damn title - you serve the customer. My experience at this LA Tan location was beyond the worst that I have dealt with. I tan somewhat regularly because I have a package. Usually go to Geneva or St. Charles. I decided that before I picked my kid up from basketball practice, I would sneak a quick tan in. I saw they were $3 tans so why not? Dear Sugar Grove, whoever the little child you have "working" in your establishment is not very fit for the customer service world. I do not think she is ready for such a big girl job... I was given dirty looks the entire time she helped me, her attitude just reeked, like I was an inconvience to her? She tried to oversell me things I expressed to her I did not want, then she mumbled something then went to clean the bed I was being put in. When I went in there, I was HORRIFIED. Smudges, drips of lotion on the floor and stool, fingerprints almost covered the entire bed!! What looked to be a brown substance was on the bottom edge of the bed... ARE YOU SERIOUS??? have never seen such filth in such a personal place. I really didn't want to make a scene by asking her to reclean it (since she obviously didn't do it the first time). Luckily, I had some hand sanitizer in my purse and literally had to wipe EVERYTHING myself with the towel and hand sanitizer. At least I knew then it was "cleaner". I was regretting every decision I made prior to this, but I was on a time crunch at this point and I just spent $3 and some change on a higher level tan. I didn't expect such awful service and a filthy environment before walking in because there are really good reviews about this place. I didn't even want to put ANY of my belongings on that greasy stool they have in the room... After I tanned, I was going to confront this girl about all of what I went through. But she suddenly disappeared! Nowhere to be found! There was another girl there who seemed to be really busy, but it wasn't her who I wanted to talk to! She wasn't the one who helped me! I should have went to her had I known the treatment I would've gotten from this literal teenager(I am even considering if she is even a teen, she looks about 15). I thought about even calling the health department!!! But again, I am not one to complain about alot or blow things up. I'm here to tell you DO NOT COME HERE! Go to Geneva or St. Charles where you'll actually feel safe enough to place your jacket on a coat hanger... Go anywhere else at this point! After picking up my kid, I raced home and showered because I felt absolutely disgusting. I feel like I can still feel a film all over my body. I do not want compensation, I do not want to speak with ANYONE except to spread awareness of this filth and utter disrespect I received. Definitely not a very APPRECIATIVE DAY FOR A CUSTOMER.

Friendly and knowledgeable staff, packages that are reasonably priced, and very very clean salon…read more They have the best lotions too!!

5 Stars - Tease Dance & Fitness is a Jewel in Aurora/Naperville!…read more If you're in Aurora, IL or Naperville, IL and looking for a place that blends strength, empowerment, and stunning artistry--look no further than Tease Dance & Fitness. I've had the pleasure of working closely with this powerhouse of a studio, and I can confidently say: these are not only fantastic people, but even better performers and teachers. From the second you step into the studio, you feel it--the warmth, the joy, the unapologetic confidence that this community radiates. Tease isn't just a fitness studio, it's a safe haven where LGBTQ+ individuals, people of all body types, and dancers of every skill level are not just welcomed, but celebrated. Their message is clear: Everyone deserves to feel powerful in their body. Their instructors are simply top-tier. Whether it's burlesque, pole, chair, flexibility, or heels--you're learning from seasoned professionals who are at the top of their game. But what truly sets them apart is their ability to uplift others. They don't just teach movement--they help you reclaim your confidence and own your story through dance. Their commitment to community goes beyond the studio walls. You'll often find Tease performers lighting up the stage at The Bit Theater, just a few doors down in the same Aurora complex. The Bit is known for being a diverse, inclusive comedy and performance venue, and the partnership between the two is a beautiful reflection of shared values: accessibility, authenticity, and a fierce celebration of individuality. I've watched Tease's performers bring down the house with jaw-dropping routines that mix precision with pure personality--and I've seen their teachers guide beginners with patience, humor, and genuine care. That kind of balance is rare, and it's why so many people--from across Aurora and Naperville--flock here not just to train, but to belong. If you're searching for a studio that is inclusive, empowering, LGBTQ+ friendly, and deeply rooted in the Naperville/Aurora performing arts scene, Tease Dance & Fitness is it. Whether you're learning to walk in heels or preparing for the stage, this studio meets you where you are--and then helps you soar. Tease is more than a dance and fitness studio--it's a movement, a family, and a fierce force for good. Highly, highly recommended.

I have been a student at Tease since May of this year and it has completely changed my life! I have…read moreno prior dance experience, and couldn't even touch my toes when I started. I'm also a size 14 and on the chubbier side so I was really nervous about feeling judged for my body. However, the atmosphere at Tease instantly put those thoughts at ease. Everyone there is very welcoming and friendly, and you will meet people of all shapes and sizes at Tease. All bodies are welcome and celebrated! I feel so honored to be part of this community and hope that it continues to grow. The facility itself is very clean. The floors are wiped down in between each class and the equipment is cleaned as well. The bathrooms are clean and they are even stocked with hygiene products and washcloths for drying your hands. 10/10, I recommend Tease to anyone who will listen!

Oh what fun! Pedro was talented , friendly and patient . I am very insecure when it comes to my…read moredancing skills and he made me feel so comfortable about my skill level! We worked on the salsa and I honestly already feel more confident for my next time hitting the dance floor! I'll be back ! I think it would be fun to do with friends and couples too ! The dance studio is in a little shopping center . There is a large parking lot . Be sure to look at the business doors and addresses because there isn't a large sign over the door .

From the owner: Latin and Ballroom dance. Private lessons, event group classes and choreography for weddings and…read morespecial events. Book today, Dance Tonight!

It's not a big place but it is a decent size studio that really makes you feel welcome when you…read morewalk in. Nallely is super sweet and always makes sure you catch onto choreography without getting left behind. Highly recommend for people to try out!