Maybe I am new to shopping in the fashion industry and this review is completely unwarranted, or the way I feel sums up everything with a shopper's bad experience.
So I park in the parking lot and head inside. I walk around looking at the different mannequins for almost 10 minutes before someone comes up to ask if I needed help. So I ask a few questions and told the guy I was buying as a gift for someone and will let him know once I have a few options.
Fast forward, I have options now. So now the prices. I get prices on 2 mannequins and ask if they could come down on the price or offer a discount. One he said he could give me 10% off $325 and the other was $300 but he'll ask his boss if she could give it to me for $250 as per my request. Then he told me the $300 priced mannequin was European and normally goes for over $1000. So we go back up front and his boss is wrapped in a blanket at her computer and she says no she can only sell it at $300.
So I bit my tongue, and out of love for gifting I paid $300 for the mannequin. And when I went to look at the magnetic arm, I saw it was made right here in California.
So not only was the service terrible, they were just liars trying to push a deal because I don't know this industry.
It wasn't a great feeling and they were trying to hurry me out the building.
Then they tell me they don't have a box that will fit the mannequin, when they ship products as well. So I insisted and they said it would take two boxes to wrap it and I told them to go ahead.
All around poor experience. I'm sure my girlfriend will love the gift and that will be the only satisfaction.
I hope your experience is better than mine. But let this serve as a starting point not a finish, they do have great products, they just haven't learned the service that could really sell their products. read more