Excellent place for fixing your. They very fast and efficient and I would recommend them to everyone.

I recently had my SUV undergo autobody repairs under Jose's guidance. It looks brand-new and he explained all the repairs to me with polite professionalism. The shop sent me regular text updates on the status of my repairs, has a helpful partnership with rental car services in the area, and takes pride in their work. They even washed and detailed my car before pickup and relocated my items back to my trunk (they had to be moved to allow for the repairs). Great experience with knowledgable professionals. read more

If you are looking for an honest, high-quality auto repair shop, go see Jose and the team at New Saddle Brook Auto Body. I brought my Audi Q7 in to repair some damage to one of the door panels and I couldn't be happier with the results. From our initial conversation, Jose was open and transparent about the work needed and the costs associated with the repairs. We discussed all options, including some that would have taken business away from his shop. His focus was making sure I knew all my options to make an informed decision. They send you text message updates on the status of your repairs, so you always know what is going on with your car. If there is a bigger issue, they will call you to discuss. For example, when ordering a replacement part for the grey/silver side runner for my car, Audi kept sending a piece that didn't quite match what was currently on my car. Two replacement pieces were ordered, and the same issue happened each time. Jose called me to discuss the issue and instead of waiting a few additional days for another part and risking the same issue happening again, Jose made the recommendation of painting that piece black. I have to say, my car came out of Saddle Brook Auto Body looking better than it did when it went in! I will definitely be back (but hopefully not anytime soon). read more

New Saddle Brook Auto Body - BEFORE - Body Shops Near Me - Saddle Brook, New Jersey

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I would highly recommend. I was able to drop my car off for repairs the day after my accident. They looked at my car and gave me a time frame. Kept me up to date with texts and my car was finished earlier! Jose(owner) was very professional and runs a great garage. My car was perfect when I picked it up. They even offered to drop it off to me! Highly recommend! read more

I don't know where to start but if I had to start somewhere it would be the customer service the owner Jose and his staff are amazing the work they did was impeccable and there was no issue with communication at all I would 100% recommend his services. You get what you pay for if you're looking for a quick cheap fix this is not the place to go to if you want quality workmanship this is where you need to go read more

Look no where else. Jose at New Saddle Brook Auto Body is the best around. Excellent work and communication. A sincere and honest businessman. Not easy to find anymore. read more

I am come back customer. Just got my car after rear end car accident. I strongly believe that this shop best place to fix car after car accident. It is not easy at this time to find the body shop which is honestly doing repair and not overcharge you. Customer service is outstanding, and girls update process of repair by sending text or email. Highly recommend this place if you want fair estimate as well 100 % quality job. read more

I was referred to this body shop after an accident. My car looks brand new and he even cleaned it ! He did an amazing job. Great customer service ! He deserves 10 stars instead of 5 read more

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Came here after reading a lot about the great reviews. I had been to a few body shops to get a quote on my car and after speaking with a few different people, I felt Jose was the most straightforward and honest and he gave a fair price. My brother and I both brought our cars here, and he worked on them both in a very timely fashion. Both came out looking amazing. Great job. Definitely will refer him to our friends if they need work on their cars. I also loved how we got the email updates telling us what was going on and also when the would be ready. I've never seen that before. Thank you yelp for the awesome referral! read more

I have an Audi A6. My passenger rear door totally destroyed and inside the door seal a gaping hole. Was made by DHL delivery truck metal bumper. They replaced the door and masterfully fixed the door seal, repainted and blended in the paint, the car looks like nothing ever happened. They even buffed out all small scratches. I would definit recommend them for any bodywork repair read more

Just got my car back from this place after a hit and run. Jose and staff were very responsive, patient, and made sure I had all the information for me. Really great customer service, not to mention the job they did was amazing. Highly recommend this place. read more

What a guy Jose and his staff. It's a medium/smaller shop but you can expect excellent results on your auto. Also great communication from the start of process to finish. Thanks guys! read more

The owner wouldn't get me a quote. He asked me to text him pictures and my VIN. Did it all and followed up 3x. Never got anything. Must be nice to be able to blow off new customers. read more

If you need auto body work done this place is actually not too painful. They are friendly and I really felt like they were being honest. They took time with me for an estimate and the estimate was quite fair. Everyone I have spoken to feels the same and feels that the work is on point. read more

Jose and his team truly went above and beyond with my repairs! My car was the unfortunate center of a 3 car accident. I dropped my car off and jose drove me to the car rental (covid safe in the car!!), My car took a lot of work and it's BEAUTIFUL!! I forgot what my car looked like before the accident. You can see the pride taken in their work. 5 stars FOR SURE! read more

The work they do is great and they are easy to work with.

I needed some body work from a road hazard that happened back in January. So I called and they were able to accommodate me now in April when I don't really need my car for work. The job was beautiful! They also added some side molding for me which really added to the look of my car. Subaru crosstrek. I highly recommend this business. They also have an amazing system that really keeps you in the loop as to the progress of your repair. read more

Brought my car back after hitting a deer last year. The experience was quite different this time around. Jose failed to communicate issues with my insurance and tried to force me into paying the differences in what the insurance company would cover and the parts he ordered for me for my car (these are modifications on my car that he approved to buy). He texted me at 9pm the night before I was supposed to bring my car notifying me of this issue - the difference was close to $500 for aftermarket headlights. It also took a month for me to bring my car in after the initial inspection of damages. After arguing/going back and forth with him for a day, he agreed to pay the difference. He called me 2-3 times after I dropped my car off to give me different options in how the repairs would go, in which all of those options benefited one person: himself. He eventually apologized after multiple attempts of strong arming me and claimed that he was overwhelmed with his business at the moment. I will never go back to Hose and New Saddle brook auto. read more

Being in my first car accident and going through repairs, I never through the process could be THIS EASY! The new saddle brook auto body shop went beyond my expectations, from such exceptional customer service to getting my car feeling brand new after the repairs! I was so scared about the paint match and how it would turn out but I couldn't believe how amazing of a job they did! They also dealt with insurance and made sure to get every part repaired that was needed to get the car in the best shape. They definitely don't take shortcuts and are very liable and trustworthy! Thank you to Jose and Tatiana for making this such a painless process! read more

This review is long past due. This is my first Yelp Review and I had to post this because of how satisfying my experience was. Jose is great, honest and very responsive. My car was in bad shape after getting into a major accident. Jose made the whole process smooth and effortless. His staff are courteous and professional which made everything stress-free on my end. I would definitely go back to him in the future if ever needed and would highly recommend them to anyone and everyone! read more

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Fantastic work. What autobody shop ask you for your prefer method for communication? I was able to find updates about my car through a telephone conversation, email and text! It was great. What tops the great service I relieved is that they delivered teh car to me when they were finished. Great job Jose and team! read more

I brought my car here for repairs after another car backed into my driver's side door, and I must say I couldn't be happier with my experience! I first met with Stanley, who was extremely helpful in getting my original estimate squared away with my insurance company. When the time came to drop my car off, the process was simple and straightforward. I continued to receive text updates as my car was being repaired, and they finished earlier than expected. When Jose called to say the car was finished, and I couldn't make it by 5p before they closed, he offered to wait late for me. This kind of above-and-beyond service is what will bring me back to New Saddle Brook Auto Body time and again. I highly recommend them! read more

Brought in my car for the front and back bumpers. Have not seen paint matching this good ever! Very happy with the results. Would HIGHLY recommend this shop. Everyone at the job was very friendly and courteous. read more

Best auto body shop I've ever worked with. Honest, up front, fast, courteous and nice. There aren't enough good superlatives. I had a seriously dinged up bumper that was also slightly off the frame. It only took a day and it looks like a brand new bumper. Jose is the best. Don't even bother looking elsewhere. read more

I had a great experience when they fixed my BMW after a collision a couple of years back. The repair estimate was very reasonable and they made my car look like a brand new one. Jose was very kind in explaining the details of work done. I will definitely be coming back here in future for any autobody work need in the future and recommend to others as well read more

If I could honestly give 10 stars, I would. Jose and his shop is absolutely amazing. I needed body repairs on a car that I needed in within a 4 day window, and he was able to finish the car in 1.5 days. From the start, he thoroughly reviewed the damages needing repairs, went back to his office to discuss which parts would be needed line item by line item, and had the parts ordered right away. The work is completely flawless and I am extremely amazed with the turnout. I even tried tipping Jose for the sensational work and he didn't want it! I will never trust any other auto body shop except New Saddle Brook Auto Body! Thanks again for everything! read more

Jose and team did such an amazing job on my car. When I went to pick it up, it looked brand new from the exterior and interior. Excellent customer service and communication throughout the entire process. I ended up picking this auto body shop after reading the reviews and let me tell you if I could give this place 6 stars I would. I would highly recommend this place to anyone, trust me, they're awesome! read more

I dropped off my car to get repaired through insurance. Service was swift and my car looks as New as when I purchased it. Will recommend to everyone. Thanks Jose and Chris. They even fixed my car seat for me. Will definitely use them again. read more

This is the second time I am repairing my Mustang at New Saddle Brook Auto Body. I live 1.5 hrs away from this place but I still prefer to drive all the way to Saddle Brook for awesome service Jose and his staff provides. Craftsmanship is also commendable as I was not able to tell which side of my car was involved in the accident :). I highly recommend New Saddle Brook Auto Body shop. Very professional, quick turnaround time and great service. Thank you Jose !!! read more

New saddle brook auto service is exceptional. During these challenging times I was able to easily drop off my car for repairs and it was seamless and efficient! They also dropped my car off at my residence and followed the strictest CDC guidelines. My car was also washed. Can't ask for better service! Thank you Jose and team. I highly recommend them. Servete read more

Excellent service and excellent work. I always use this auto body shop as they are always fair, extremely professional and they make all of the repairs done the right way. read more

I have used new saddle brook several times for body work and I am never disappointed. Jose is very professional and so pleasant to work with and the rest of the staff is also very easy to deal with. My 2020 BMW keeps getting hit unfortunately but at least I know I can rely on New Saddle Brook auto body to fix it and make it look bran new! They are also very quick which is perfect for me!!! read more

I drove back to NJ from NC to visit my family and a car slammed into the back of my car. Jose and his staff have been so helpful and responsive to all questions. I received updated reports and follow ups. He made sure he reviewed all issues with me and did the best on getting me a reasonable price for the repairs. My car is near completion i stopped in to see the work and my car looks great. I m sure it will look even better once detailed. I am so pleased with New Saddlebrooke Auto body If i could i d give them 10 stars . I highly recommend them. read more

New SB Auto Body has been nothing but AMAZING! Jose was helpful and friendly on the phone and was able to get me a quote for my front end within a day. The repairs only took a day and he did an excellent job. I'm so pleased with how it came out - but more importantly, I'm pleased with the customer service Jose and his staff provided. If you need any auto bodywork I highly recommend this place. I really felt like Jose had my best interest in mind and was honest throughout the entire process. read more

The man who runs this auto body shop, Jose, is extremely skilled in his craft and is a complete gentleman. After the first time I went there, I knew I would be returning. Although busy with several other customers, I was treated as if I was the only person there. I'm sure all of the other customers would say the same. The customer service is fantastic and the prices are extremely fair. This company is not here to over charge customers; they care about giving a fair price and helping people fix their vehicles in a timely manner. I am a customer for life! read more

The car looks brand new. Jose will handle your job personally, plus he gave me a ride to the car rental co. Car was cleaned inside and out, despite all the fur from my dog. Plus, I accidentally left my expensive Benchmade knife and even some cash in the console. I thought it was missing, but they had just put it in a bag in the trunk so they could clean. Those are honorable employees. read more

So happy to have found Jose at the Saddlebrook Auto Body shop. I had to change my license plates & was struggling to remove them because the nails were so rusted & frozen on that a screwdriver wouldn't even work in getting them off. My boss told me/recommended to go to SB Auto Body and see if they could help me out. Jose was so awesome in helping me out in this situation. I dropped my car off around 845am before work (and he even drove me to my place of work after!) and my plates were changed by the time I was out of work at 2. I'm very grateful to have found an auto body shop with an owner who is extremely genuine and sincere with what he does. I now know I can go there with any other future problems I may experience down the road. Thanks again!! (: read more

I could not believe the type of ATTENTION TO DETAIL Jose and his team had with touching up my car. My Range Rover had a lot of scratches that needed to be addressed and Jose did a phenomenal job. I was burned in the past by auto body shops and they have gained my trust and future business. I travel from Jersey City and pass several body shops but it is worth the trip to see Jose and his team to assure the job is done right. read more

Excellent service, they did work on my Lexus after being rear ended and everything came out perfect. Rear bumper and paint matches perfectly and everything lines up. Would highly recommend to anybody. Tatiana is also great with dealing with the insurance and getting everything approved. read more

Honest, detail-oriented and knowledgeable staff. Jose (owner) listens to you and will make sure the work is complete to your satisfaction. Highly recommended!! read more