5 Stars - A Truly Exceptional Experience…read more I can't say enough good things about the team at the Center for Vein Restoration in Albuquerque, NM. I came in with all the concerning symptoms of DVT after a long drive from Arizona, and despite my situation being stressful and unpredictable (my RV broke down, of course!), they found a way to schedule me immediately. To make things worse, I didn't realize I had crossed into a different time zone--so I showed up 30 minutes late to my appointment, flustered and rushing, only to find a full waiting room. I was mortified. But instead of turning me away or treating me coldly, the incredible ladies at the front desk showed me nothing but compassion and kindness. They understood the stress I was under and got me in right away, even though I know it must have caused a ripple effect in their schedule. They quickly ruled out a blood clot, which gave me immense relief. But what really stuck with me was the empathy, patience, and genuine care I received from every single person I interacted with. These women are absolute saints--and the kind of people you hope to encounter in healthcare but so rarely do. I have the deepest appreciation for them and their professionalism under pressure. I highly, highly recommend this clinic. They went above and beyond, and I will never forget their kindness during a really difficult day.

Poor communication throughout the entire consultation and fees misquoted. Probably a good doctor…read morethere but he does not present himself as well educated. Front desk and ultrasound tech are very kind and seem to know their jobs well.

I was referred to Innova Vein and Vascular by Presbyterian due as Presbyterian had could not get me…read morein to their facility due to a full schedule of waiting patients. I got into Innova Vein & Vascular right away. I experience a friendly, professional staff and absolutely capable providers. I had varicose veins that were causing swelling and discomfort in my right leg. The surgery that I underwent was top notch. The office staff, the provider and the owners were wonderful. The care quality was superior, and I am now no longer suffering from the issues with my veins. Thanks Dr. Christine Sanchez (There are two Christines Sanchez providers and both are great. The owners of the practice Christine and John are great!!! So is the office staff. Thanks, Dave Comer

Can't keep on schedule. Waste of my time. Seems chronic in New Mexico, or at least Albuquerque.read more

I was referred here to make sure I didn't have a blood clot postpartum…read more Staff were all super friendly. The nurse walked me through the Doppler exam. Quick and painless and honestly nice to lay in a dark room for an hour. Doctor came in and reviewed the exam. He was super bubbly. Happy to not have a clot.

Dr H did an ablation on one leg. I had to cancel a follow up appointment due to car trouble, called…read moreback after my car was fixed and they put my next appointment in ten months....is that retaliation for cancelling? I cancelled within 24 hours of my scheduled appointment. I won't go back there for my other leg. The ladies at front desk are very kind and helpful. Others are rude and no one wears a name tag. Also the Dr did spend a lot of time talking with my lovely 40 year old daughter (she was NOT the patient)....not professional at all. I"m also in the medical field and was not impressed.

Highly recommend Dr Rain tree and his staff. Very professional. Very knowledgeable. Best chair side…read moremanners and sincerely interested in patient care and finding results

Told me I did not need a procedure and talked to me brother about a questionable diagnosis he got…read moreand to get a second opinion.

Dr Cutchen and his team are outstanding. I have had excellent care and great follow up. I highly…read morerecommend the entire practice for all their services.

I've been here to this clinic a few times for different reasons. The doctors are all very…read moreprofessional and knowledgeable. They can do x rays on site which helps. Doctors can review them during your visit. The waiting room is nice and the employee Ashley up front is very nice.

I've gone to unm hospital for many many years. Have had 2 open heart surgeries there. I have many…read morewonderful Dr's there. However never go to the vascular clinic. I had 2 different procedures there. The 1st one a few years ago kept dismissing me till a other dr of mine got me a ultrasound that proved there was a medical issue warrenting me to have a procedure and the dr/ surgeon had even said when she was dismissing me if I didn't like her saying nothing was wrong with me to go somewhere else. Niw recently I stated having the same issue in my other leg and the dr/ surgeon this time was soo very rude hateful and out right MEAN. I left there crying soo hard that when I got to the 1st floor I passed out. The paramedics said due to my crying so hard I wadnt getting any oxygen. PLEASE if you can never go to unm vascular clinc. And t he patient advocate even proved they arent for the patient but for the Dr's and brushed it off. Good luck now to the original question. Orthopedic clinic at unm are amazing. Great team a perfect 10 !

The recently opened University of New Mexico Adult Emergency unit and Critical Care Tower is a huge…read moreimprovement over the previous emergency room. One thing that really struck me was the security. We had to stop and be wanded and have all of our belongings searched before we were allowed to enter the waiting room and patient check-in area. It feels good knowing there are no weapons in the area and that everyone has been checked. Don't forget to leave your pepper spray in the car. There was an individual who was just kind of hanging out, laying down on one of the chairs. Security came to move him along and before long, there were 6 to 7 officers surrounding the individual who was refusing to leave. They were able to diffuse the situation and remove the gentleman without violence or harm. I was extremely impressed with the security in this new emergency unit and the professionalism of the officers. Another great feature is the mobile triage unit. In the waiting room, folks are triaged without having to get up from their chairs. Of course this is extremely helpful for people with mobility issues and the team was expeditious and professional. Another great feature are the private consultation cubbies that they have in the waiting room. The providers can come out and meet confidentially with the patient's family without having everyone in the waiting room listening. A super way to protect HIPAA. The visitor check-in staff were clear, kind, and personable, even with people who are not particularly kind to them. I felt like they actually cared about me and my family, which was really nice for a change. They also seemed to know who we were when I went back up to see if we could go back yet. I was really surprised because it had been an hour or so and many people had rolled through, but they knew right away that we were already checked in and able to go back to visit my family member. Each family is escorted to their family members' room in the back so there aren't people wandering around which again ensures greater security. My family member received exceptional care in the new emergency unit. He had Level 2 Trauma and was assessed quickly with myriad tests and imaging studies completed. We arrived at the hospital around 8 PM in the evening and after making sure my family member was being taken care of we left and were called at 4am to come to pick him up. This is remarkable considering many people, including me, have noted waiting upwards of 15 hours in the old UNMH emergency room. We were seen and my family member treated and released within eight hours! This was simply astounding to me, given how long it usually takes to be taken care of in an emergency room. The staff in the emergency unit were professional, kind, and forthcoming with information when they had it. This included a nurse and an x-ray tech with whom we interacted directly. Also, when we were trying to figure out where to go, a really nice staff member from the hospital (possibly a nurse or tech), who was taking his dinner break, kindly walked us to where we needed to go. Even when I tried to wave him off because I wanted him to eat his dinner while it was hot, he still proceeded further to make sure that we got to the right location quickly. He was also incredibly personable and kind. I feel that my family member received top-notch care by an experienced and professional team of individuals who worked together well to care of, not only my family member, but me and my other family member. At this point, I am happy to highly recommend the new University of New Mexico Hospital, emergency department and critical care tower. You can drop patients off at the Yale exit for the adult emergency unit. The pediatric emergency unit is a separate entrance and another location (see a map of UNMH online before you go). I don't have details on that since I haven't used it. I'm sorry, but I did not take pictures of the emergency department or waiting area in order to comply with HIPAA and to show general consideration for those in the waiting room. I hope you never need to go there, but if you do, you'll definitely be in good hands.

The entire staff in the critical care tower are top notch, their leval of professionalism, caring,…read moreand attentiveness to the patient and family are by far the best I've ever experienced. We were particularly impressed with Dr Sim, who helped us with the hard decisions. At no time did we ever think that they needed more staff on duty. the facility itself was designed and maintained better than any hostpital I've been to.