Back when I started penning these here reviews, I never imagined a freaking global pandemic would…read moreimpact my experience at a business. But here we are. Two Covid-related issues shaped my impression of RAKS: * Overpriced, inflation-gauged plywood, definitely not their fault. * Literally no masking whatsoever, throughout the office, in mid-December 2021, at the height of the Delta variant and a state-wide mandate. I mean, they coulda at least attempted to post a sign on the door, or something. After you place your order you'll drive into the lumber yard and a forklift will arrive to load you up. The place felt very Unionized, a vibe I appreciate, so if you're a Union shop, RAKS, good on ya. I'm a sucker for supporting local alternatives to big box home improvement stores, but in this particular case, the big box right up the street -- Lowe's -- did a far more exemplary job of complying with a global health crisis than this particular alternative.

Stay away from this business. They will not deliver on the day which they tell you. The sales…read morepeople are have zero knowledge of the products they sell. I asked for some material which needed to be exterior grade, what they sent was NOT exterior grade, they don't seem to know how to pull up a material data sheet from the manufacturer and read it! The attitude from the personnel in yard is appalling especially the guy in the little "guard shack". You are all FIRED!

Great job and fast service! 2 days. I will be using them for future projects in my art business.read more

I've been a working fabricator for 30 years. My experience with NM Metals LLC at first was good but…read morenow I cannot in good conscience recommend this company at all. They lack the ability to make cuts to a specified size. I ordered 90 pieces of 16 gauge 3/4" square tubing at 52" that they charge me over $250 for. There was no consistency in the cuts. That varied 1/2", some less than 52" and some more that 52". Additionally they sold me a thicker material than I wanted. They lack customer service and made no effort to correct my order. They hung up on me. Now I have to recut every piece of metal. I've lost time and money. I will never use them again.

The material we purchased is beautiful. High quality. The recommendations we received on our first…read morevisit were great and the owner was very helpful. The reason for only 4 stars is this: When we went to pick up the materials, she couldn't find our paperwork and our order was not ready. The owner was scrambling to get it all together claiming she had no idea we were coming that morning. There was wood that still needed cutting, so this delayed our project. It would have settled bettered with us had she owned the mistake. Things happen. Instead, she made us feel that it was our fault. Thankfully, we had an invoice with the pick up date and details. They could not find their copy.

We just finished a big project with Groff. Very pleased, as I was debating the 4 or 5 stars - I…read morewent with 5. And the reasons are the main factors we like for "contractors", licensed, insured, timely with all interactions and promises, communicative through the whole process. I attached photos but Tom's advice, experience and constant attention are very appreciated. His crew of Orlando, Zach and Robert were polite, constantly measuring and checking on quality. Really transformed our new back patio and torn down and replace the front porch which had a leak going back years. Tom brought in quality contractors for work Groff doesn't do themselves. Julian for demo, stucco and cement. I could tell Tom and Groff's reputation during inspections and coordinating with others really paid off. This is our 2nd big Groff project at two different homes in ~ 20 years and although we shopped this around, Groff clearly was the right choice!

Company has a bunch of options and materials for landscaping…read more They always answers the phones and great to work with. The drivers communicate when they are delivering and are very good at their jobs. Highly recommend!

Regarding the quality of their product, Santa Fe Brown, 7/8. I recently had a delivery of this…read morematerial delivered to my home to be used for a backyard gravel install. I thought I was buying "rock". What I received is rock blended with sand, a significant amount not mere residue. I'm now in the process of sifting the rock to remove the sand, a very tedious process. If I were to go to Lowes, Home Depot or other seller of rock products I get 100% rock. If a bag were to contain even 10% sand most consumers would think they were being cheated as the sand would be visible. Yet that obviously doesn't apply to bulk delivery operations like Buildology. By the way, the State of NM has not set a standard so bulk sellers can legally misrepresent their product.

Time for the summer project. Visited Hunter Bower and the team worked with me to understand my…read moreproject and get the lumber needed to make my thought a reality... well at least the first step. They also cut wood too!

Here from out of town and needed big lumber, these guys know their business and the customer…read moreservice is 10/10!

Jude was so helpful! Went into my new local little hardware store again today! Bella greeted me at…read morethe door, and Jude helped me the whole time finding exactly what I needed! I couldn't be more pleased with this little jewel. The cleanliness, convenient prices and staff make this place incredible so incredible.

The moment you walk in people are there to help you with whatever your request may be simple or…read morevery strange

We have used Pinon Window and Door for two new housebuilds. Their product is great and Rebecca and…read moreher team are terrific to work with. All of our windows and doors arrived on time and Rebecca was very reachable and responsive to our needs. We chose the Anderson 100 series because they look good and fit our budget. We ended up using black frames on the exterior and interior, and they look stunning. I would highly recommend Pinon, and would now not use anyone else.

This is, by far, the best window and door showroom we've been to in Albuquerque. Not to mention,…read morethe customer service is top notch. They are super knowledgeable and very helpful. They don't just try to sell you the most expensive products, but they give you honest advice from first hand experience. We are going to be building our house and windows have been a long process because I want to make sure we get the right products for our forever home. For some reason, with all of the research I've been doing, Pinon Windows and Doors never popped up on my radar to check out. Luckily, I was looking for a particular sliding door and their business came up on Anderson's website as a place that sells the door. Thank goodness!!! Definitely check them out if you're in the market for Windows or doors.

Was on a time crunch to purchase supplies for another team in our agency. I had no clue what to get…read moreor how many, zero clue about anything (not my department). I was helped by a wonderful dude (I am u sure how to spell his name). He was beyond patient with me as I kept having to call the department head to verify what type/clarify what he wanted purchased. 10/10 for customer service! Very kind and funny too while we waited. Store was clean and had ample parking!

Recently, our furnace decided to stop working and we needed to replace one little part…read more Unfortunately we could not wait to have the part shipped so I called around the city for half the day with barely anyone even understanding what I needed... until I called Grainger! The number goes to the national center but the team was super helpful and I was able to place my order and pick it up within a half hour. Win!

I had a completely positive experience with Western Building Supply. Their lead sales-person, Linda…read moreis a beam of positive energy. She was incredibly prompt to answer phone calls and emails. As a first-time home builder, I had a lot to learn. Linda guided me through code requirements- an extra piece of assistance I did not get from other window providers. Western Building Supply also held on to my window package for a couple of months in their warehouse when my framing was behind schedule. I'm very happy with my durable and very affordable Andersen 100 series. I'd recommend Western Building Supply, and especially contacting Linda, without hesitation.

Ordered some windows for my home. They arrived in a timely manner, and the team that installed them…read morewere over the top efficient and kindly answered all of my questions even though they must have been annoyed. Great people, great product. Can't wait until I can budget for a new garage door!