The very first time I went in for my cut the lady who did it did an AMAZING job. A year after I went back before my fiancé & I went to Dominican Republic. I called & asked if she was there because I couldn't remember her name the owner was like yeah she's here! I went in & she wasn't she was in DR so I'm like okay well I need my hair cut again the owner was like oh she'll do a great job they're all professional la here! She did her thing & messed it up. The layers were super visible & thats not how it's supposed to be. Fast forwarding to last night, which was has been a year now since my last haircut when the lady Zolia messed it up. I called & Made sure that both where there since there's two older ladies who cut hear the owner said yeah they're both here ! I took the trip over there & I got some lady (which I couldn't remember the lady's face who messed up my hair at first) I asked the owner oh where's the other older lady the owner says "oh she doesn't work here anymore it's been years" I'm like It's been 2 years since she cut my hair, why did you telll me she was working here when I called earlier? She told me "oh yeah well they're all professionals here they do just fine!" I'm like okay I need my hair cut for my engagement photos so I need it done tonight. The lady Is cutting my hair (as I have the picture up showing her) and after she finished cutting & blow drying I asked her if I can see the back please because I knew that somehow it didn't seem right (plus my sister told me from afar it didn't look Anything like the cut I wanted). She started saying "oh well you can see it but I have to pass the straightener first so it's not gonna look good" I said still Please let me see. So I saw it & I'm like uhm no .... what did you do to the layers?? They're ALL sorts of messed up & you can clearly see one layer after the other ... that's not how layers are done. Welll the owner, her & the younger lady (who was initially going to cut my hair when I got in there) all started coming at me saying that oh she needs to finish first she hasn't even finished! We're all professionals. I'm no You're All not understanding me. I told the owner that if this doesn't come out like I want it I'm Not gonna pay for the cut just the wash. So they're still going at it & saying we're all professionals we know what we're doing I said idc if you're All "professionals" professionals mess up too. So my sister got up & tried to make them understand that the cut was Horribly done. After, the one who was doing my hair first was like I'm done I'm not gonna finish her hair & walked away! The one who was going to do my hair tried to fix it & she said to the owner "you need to know how to deal with her hair" obviously her saying that proves my point that the other one didn't know how to do anything. My hair is wavy/curly & it's a certain way that needs to get fixed. So now I have to live with my hair like this until it grows back ! I'll attached photos of how I wanted it vs how she did it. The lady who tried to fix the mistake had to chop almost everything to fix this mess & Still didn't do a good job. read more